27/11/2025
Just a reminder about our policy before December comes. It is our busiest time of the year making your pooches look good for santa paws and we need your help to keep on track.
⚠️ We require 24 hours notice if you wish to cancel your appointment. If less than this is given, you will be charged a £30 fee to cover the missed appointment ⚠️
⚠️ If you are 15 minutes late for your appointment drop off time, your appointment will be cancelled and you will be charged a £30 fee before being able to rebook with us ⚠️
⚠️Please be prompt upon collection of your dog. You will be given a collection time or we will message you. We do not have the facilities for doggy day care however we can help for short periods of time. On average your dog should be collected within 1.5 hours unless stated otherwise. Charges may apply ⚠️
⚠️ If you don't show for your appointment you will be required to pay a £30 fee before being able to rebook with us⚠️
Our opening times are
Mon-Fri 9am to 5pm
⚠️ Any dogs left outside of these hours will be subject to a £10 charge for the first 15 minutes and £15 per 30 mins thereafter.
We understand things happen and these charges will be to our discretion. All we ask is you keep us up to date as best as possible to keep things running smoothly at Fido & Pooch 🐾🐾