West Midlands Veterinary Referrals

West Midlands Veterinary Referrals West Midlands Veterinary Referrals is part of Linnaeus Veterinary Ltd (A Mars Company).

 We are ending the week with a lovely review from pet owner Sam, whose dog, Beyer, was recently in our care. πŸ’¬ "Fantasti...
21/06/2024



We are ending the week with a lovely review from pet owner Sam, whose dog, Beyer, was recently in our care.

πŸ’¬ "Fantastic service. I felt very satisfied after our visits. Our vet was very caring and explained everything in good detail. Top work!"

Our team always goes above and beyond for every patient we treat. Receiving such a fantastic review reinforces our commitment to delivering exceptional care. πŸ’–

   Introducing Dimitris Mitrakos, an Advanced Practicioner in Small Animal Surgery!πŸ‘‹  Dimitris has a special interest in...
17/06/2024



Introducing Dimitris Mitrakos, an Advanced Practicioner in Small Animal Surgery!πŸ‘‹

Dimitris has a special interest in the management of humeral intracondylar fissures in Spaniels, as well as fracture management and cases of joint instability.

With a rich international experience, Dimitris graduated in 2011 in Greece and has been contributing to the field of veterinary medicine in the UK since 2014, primarily in small animal hospital settings.

For the last three years, he has been working exclusively as a referral-only vet in orthopaedics and soft tissue surgery.

Find out more about Dimitris here >> https://bit.ly/3yLVqzn

 We love to hear feedback like this from a pet owner who recently used our services for their pet Wally."Really friendly...
14/06/2024



We love to hear feedback like this from a pet owner who recently used our services for their pet Wally.

"Really friendly staff. The welcome you get when you arrive is really important. Amazing quality of updates after Wally's op. Also being totally upfront with costs is very helpful." - Wally White's owner

We wish Wally all the best with his recovery. πŸ’•

 Say hello to Lucy Ashford. πŸ‘‹Lucy began her career in the veterinary industry as a Patient Care Assistant in 2022 at a p...
10/06/2024



Say hello to Lucy Ashford. πŸ‘‹

Lucy began her career in the veterinary industry as a Patient Care Assistant in 2022 at a primary care practice.

Outside of work, Lucy has a rescue cat named Ginny and two guinea pigs, Ron and Hairy. She also enjoys going to her local stables, where she spends lots of time horse riding with friends.

Thank you for all the wonderful work you do at WMR, Lucy!

Find out more about our team: https://bit.ly/3ictHjx

   We're delighted to be heading into the weekend with this wonderful feedback from pet owner Rosie. 🐢  "I understood ev...
07/06/2024



We're delighted to be heading into the weekend with this wonderful feedback from pet owner Rosie.

🐢 "I understood everything I was told by the vet, and we were very pleased with the updates we received. A big thank you to all the team." - Rosie Burton

Rosie, we can't thank you enough for your kind words. Your feedback is invaluable to us and helps us improve our services. Thank you!

This  , we are celebrating our Silver Award from Investors in the Environment (iiE). 🌍  This prestigious national award,...
05/06/2024

This , we are celebrating our Silver Award from Investors in the Environment (iiE). 🌍

This prestigious national award, the Silver Award from Investors in the Environment (iiE), was presented to us earlier this year, a testament to the collective effort of our team and our commitment to eco-friendly practices.

Ann Staniland, our Sustainability Lead, said: "We take our environmental responsibilities very seriously here at WMR and are always assessing and re-assessing ways to cut emissions, cut waste, embrace more reusable items and increase our sustainability."

Find out more about our sustainable initiatives here >> https://bit.ly/3PRr0lc

As   draws to a close, we want to share our appreciation for all of the Registered Veterinary Nurses, Student Veterinary...
31/05/2024

As draws to a close, we want to share our appreciation for all of the Registered Veterinary Nurses, Student Veterinary Nurses and Patient Care Assistants in our team, and for all the daily tasks they undertake in caring for our patients and clients.

Go, team! πŸ™Œ

 πŸ‘‹ As Veterinary Nursing Awareness Month draws to a close, we are thrilled to introduce our new Business Relationship Ma...
30/05/2024



πŸ‘‹ As Veterinary Nursing Awareness Month draws to a close, we are thrilled to introduce our new Business Relationship Manager (BRM), Heather Goodfellow.

Heather's journey at our hospital is a testament to her unwavering dedication and growth. She began as a Patient Care Assistant, and through her hard work and commitment, she has now stepped into the role of interim Business Relationship Manager.

As our new BRM, Heather plays a crucial role in cultivating and managing relationships with our referring vets. Her efforts are instrumental in ensuring the swift and seamless referral of complex cases to our team for further examination and treatment. πŸ₯🐢😺

Heather's promotion is a shining example of her hard work and our unwavering commitment to providing advancement opportunities for our team. We are so incredibly proud of her and cannot wait to watch her grow in her role and see where her career takes her.

Thank you for everything you do, Heather! πŸ’š

πŸ”—To learn more about Heather's new appointment, click here >> https://ow.ly/6BOi50RZaa7

 We're ending the week with this lovely feedback from one of our patient's owners. 🐢"I really do appreciate all your hel...
24/05/2024



We're ending the week with this lovely feedback from one of our patient's owners. 🐢

"I really do appreciate all your help, everything has been explained to us with details and honesty, our dog is feeling better everyday, clear instructions and professional service." - Mimi Tamas

Thank you for your kind words, Mimi! πŸ‘

20/05/2024



This month is so we're showcasing the wonderful nursing staff in our team. πŸŽ‰

Meet Georgina Chapman, a Registered Veterinary Nurse at WMR who joined the team in 2022.

Georgie qualified as a nurse six years ago – it was growing up with animals on a small holding which brought her to nursing. Georgie enjoys working in theatre the most as she is able to see lots of varied surgeries.

Outside of work she has a cat and two rabbits and enjoys spending time with friends and family.

Glad to have you on the team, Georgie. πŸ‘

 We're ending the week on a high with this feedback from one of our patient's owners. 🐢"The referral was for surgery on ...
17/05/2024



We're ending the week on a high with this feedback from one of our patient's owners. 🐢

"The referral was for surgery on a large dog. All staff were courteous and very helpful. The nurses and veterinarian were great with our dog and explained all the required surgery and the aftercare. And, of course, the costs were extremely competitive. Excellent." - Logan Cane

Thank you for your lovely feedback, Logan! πŸ‘

15/05/2024



As part of we're contining to celebrating our wonderful Registered Veterinary Nurses, Student Veterinary Nurses and Patient Care Assistants.πŸŽ‰

Say hello to Josh Tranter, a Patient Care Assistant at WMR. Josh plays a key role in providing the very best care to our patients and is dedicated to supporting our highly experienced team of Veterinary Surgeons and Nurses. Take a look at why he loves working here.

It's great to have you on the team, Josh.πŸ‘

Are you ready to transform your garden this summer? 🌻🌷🌼 We're thrilled to offer a unique opportunity to do so while supp...
14/05/2024

Are you ready to transform your garden this summer? 🌻🌷🌼

We're thrilled to offer a unique opportunity to do so while supporting a good cause. Our reception area is now home to a diverse selection of plants, all nurtured from seed 🌱by Leanne, one of our exceptional Registered Veterinary Nurses. These plants are not just a beautiful addition to your garden but also a symbol of your support for 'Help Street Cats and Dogs '. 🐢🐱

Over the next few weeks, subject to availability, there will be a range of tomato,πŸ… chilli, 🌢️cucumber, πŸ₯’marigold 🏡️and cosmos plants 🌸- different varieties and assortments each day.

All proceeds will go to 'Help Street Cats and Dogs', a charity that recently rescued a dog called Chance from the streets of Turkey in 2022. Found in a very bad way, he was brought into our hospital for treatment for his back legs and stole the heart of Leanne. The funds raised will be used to provide veterinary treatment, fund neutering and release schemes, and provide food for the other dogs living on the streets. πŸ’š

Suggested donation Β£1 per plant but any donation is welcome.

We look forward to welcoming you to the hospital and thank you in advance for your support.

 πŸ‘©β€βš•οΈπŸ™Œ In continued celebration of Veterinary Nursing Awareness Month, today, we would like to introduce Elicia Freeman,...
13/05/2024



πŸ‘©β€βš•οΈπŸ™Œ In continued celebration of Veterinary Nursing Awareness Month, today, we would like to introduce Elicia Freeman, our Clinical Nursing Manager, who has been an indispensable part of our team for the past nine years, qualified 10 years ago as a Registered Veterinary Nurse. πŸ’š

Elicia's journey at WMR is a testament to her dedication and growth. Starting as a Nurse, she advanced to a Senior Nurse and is now our Clinical Nursing Manager, leading a team of 32 professionals.

Our diverse team, comprising Lead Registered Veterinary Nurses, Registered Veterinary Nurses, Student Veterinary Nurses, and Patient Care Assistants, works in harmony to drive clinical excellence. Their collective efforts embody our mission of making A BETTER WORLD FOR PETS, a mission Elicia has championed with unwavering dedication and expertise.

Elicia's favourite moments at WMR are "watching colleagues grow into their roles and career progression. We all work closely together and drive for clinical excellence."

Elicia shared that one of the most memorable moments of her career was when she worked as a Student Veterinary Nurse. During her work with the RSPCA, she played a crucial role in helping a Staffordshire Bull Terrier recover from its injuries and providing the necessary care for the dog over four weeks. After several weeks, the dog was successfully discharged and was able to find a new, loving home.

Elicia, we are grateful for your invaluable contributions to our team, patients, and clients. We are also in awe of your unwavering dedication and hard work, which are a testament to your exceptional character and commitment to excellence.

Thank you for your continued dedication to our patients, clients, and team, Elicia. We appreciate all that you do! πŸ’š

10/05/2024



As part of we're shining a light on the brilliant people in our team...πŸŽ‰

Meet Sam Monnery, who joined the WMR Clinical Support Team team in August 2023, having been self-employed for several years. One of the highlights of the job for her has been all the happy patients and owners she has seen. When she is not at work, Sam likes to occasionally compete with her pony and has a Border Terrier.

It's great to have you on the team, Sam! πŸ™Œ

 Say hello to three-year-old Spice, a championship-winning Korthals Griffon who was referred to us after almost losing h...
07/05/2024



Say hello to three-year-old Spice, a championship-winning Korthals Griffon who was referred to us after almost losing her tail following a mystery accident. 🐢

After being referred with a circular wound with the tail tip missing, Nikki Shingler, our Veterinary Physiotherapist, performed pioneering laser therapy to heal the wound without surgical intervention.

Thanks to our successful treatment, Spice, whose show name is Fidelix Infinity, went on to compete in Crufts - way to go, Spice! Keep being a champion. πŸ₯‡

 We're so pleased to hear this feedback from the owner of brave Bella! πŸ’•"We were referred to WMR just before Christmas a...
03/05/2024



We're so pleased to hear this feedback from the owner of brave Bella! πŸ’•

"We were referred to WMR just before Christmas after Bella ruptured a cruciate ligament. We were understandably anxious about what would happen and how Bella would cope with surgery and recovery.

Bella had surgery a week after being seen by Marcin, one of the vets at WMR. Marcin also did her surgery. He explained clearly what would happen during surgery and the early days following surgery.

Bella stayed overnight, and we were asked about her preferences by the nurses, who clearly cared about her and looked after her well.

When we took her home, Bella was a little sorry for herself and slow to get going, and she also reacted to one of the drugs. Marcin was, again, really helpful and saw her the same day I rang, changed her drugs and made her more comfortable.

When we had a setback whilst walking, Andy saw us again at short notice and reassured us.

All the staff at WMR have been great. If I have rung in, reception staff have been calm and helpful, as have the vets, and staff on the front desk are always welcoming and cheerful.

Bella has had excellent treatment, as have her owners, and we are happy to recommend WMR."

We wish Bella all the best with her ongoing recovery. πŸ’ͺ

01/05/2024

Did you know, May is ?

This month we'll be shining the spotlight on our brilliant nursing team to celebrate all the important work they do here.

First up, meet Brodie, a Student Veterinary Nurse. Take a look at what she has to say about her experience at West Midlands Referrals 🎬

Meet Loki, the brave puppy who stole the heart of our Practice Administrator, Ann Staniland! πŸΆπŸ’–Ann's journey with Loki b...
24/04/2024

Meet Loki, the brave puppy who stole the heart of our Practice Administrator, Ann Staniland! πŸΆπŸ’–

Ann's journey with Loki began when he was just 10 weeks old, referred to us from a rescue centre for a fractured accessory carpal bone in his right wrist. Despite the challenges, Ann welcomed Loki into her home, providing the love and care he desperately needed.

Thanks to Andy Whittingham, one of our Veterinary Surgeons, Loki's journey took a hopeful turn. Instead of opting for surgery, Andy decided on a conservative approach, keeping Loki's leg in a splint for weeks to monitor his progress closely.

After several X-rays and weeks of careful management, Loki's bone began to remodel and stabilise, but he was later diagnosed with left elbow dysplasia.

With Ann's nursing expertise and unwavering dedication, Loki received months of hydrotherapy and is now managed with laser therapy, ensuring he thrives despite his challenges.

Today, at 15 months old, Loki is a cherished member of Ann's family, showered with love and affection every day.

This  , we bring you a heartwarming story of Wiz and Amber, the adorable duo belonging to our Client Care Assistant, Liz...
22/04/2024

This , we bring you a heartwarming story of Wiz and Amber, the adorable duo belonging to our Client Care Assistant, Liz Ball! πŸΆπŸ’–

Before joining WMR, Liz dedicated seven years to rescuing animals at an RSPCA rehoming centre. In July 2014, she encountered a heartbreaking case involving seven Pomeranians seized as part of a cruelty and fraud investigation. These poor pups were unwell, battling parasites and bacterial infections like Campylobacter and Giardia, requiring weeks of intensive treatment.

With their legal case dragging on, Liz and four others stepped up as fosterers, welcoming two of the dogs into her home. Her journey as a fosterer spanned nearly three years before justice prevailed in April 2017. The 'owner' was prosecuted, banned from keeping animals for life, and received the longest jail sentence ever from an RSPCA prosecution.

For Liz, fostering turned into forever love as she officially adopted Wiz and Amber, now integral members of her family.

Fast forward almost seven years, and these pups will soon celebrate their 11th birthdays in July!

This  , Meet Mij and Kiki, the dynamic duo of our Administrator Penny's family! Mij is a Romanian Rescue who had little ...
15/04/2024

This , Meet Mij and Kiki, the dynamic duo of our Administrator Penny's family!

Mij is a Romanian Rescue who had little success being rehomed immediately and had moved from one kennel to another.

Despite his misfit appearance, he's a unique character who stole Penny's heart from day one.

Despite his past traumas, Mij has blossomed into a loving and kind soul, relishing the simple pleasures of life, like pottering around the garden and enjoying peaceful walks (rain notwithstanding). His unconditional love knows no bounds, and we cherish every moment with him.

Then there's Kiki, a Jack Russell mix with boundless energy. Despite her rocky start with an eye infection and subsequent surgery, Kiki exudes happiness and zest for life. Whether she's playing with her toys or frolicking in the sunshine with the hosepipe, Kiki's enthusiasm is infectious. Though she may try to boss Mij around, he remains unfazed, and their unique bond is a testament to the power of love and companionship.

Mij and Kiki have found solace and love in Penny's home, enriching their lives. They may have different stories, but together, they make Penny's family whole.

🐢 Celebrating National Pet Month! 🐾At just 15 weeks old, Teddy, who was rescued from a family facing challenging circums...
10/04/2024

🐢 Celebrating National Pet Month! 🐾

At just 15 weeks old, Teddy, who was rescued from a family facing challenging circumstances, found his forever home with Katie Costello, our Client Care Team Lead.

He loves his cuddles in the morning, but at nighttime, he enjoys tiring his new family out with his endless zoomies.

Teddy has settled into his new home with Katie really well and has been the perfect addition to her family.

Join us in celebrating Teddy's journey and all the joy our pets bring into our lives during National Pet Month!

  Say hello to Cyan Cooper! πŸ‘‹Cyan became a Client Care Advisor at WMR in December 2023. Her passion for animals led her ...
08/04/2024



Say hello to Cyan Cooper! πŸ‘‹

Cyan became a Client Care Advisor at WMR in December 2023.

Her passion for animals led her to study animal care in college, which later resulted in a fulfilling six-year role at the RSPCA.

When she is not at work, Cyan loves spending time with her dog, Dottie and two cats, Millie and Denver.

Join us in giving a warm welcome to Cyan!

🌱🐦🌸 We're on a mission to make our hospital grounds more sustainable and wildlife-friendly - an echo to our recently ear...
05/04/2024

🌱🐦🌸 We're on a mission to make our hospital grounds more sustainable and wildlife-friendly - an echo to our recently earned prestigious national award in recognition of our eco-friendly practices from Investors in the Environment (iiE).

Our team is busy planting bulbs and flowers to bring vibrant colours and support local wildlife. By nurturing a thriving ecosystem, we're making our practice a welcoming and calming place for patients and visitors.
Here's a sneak peek at some of the initiatives we're proud to introduce:

🌼 Daffodils: As spring blooms, daffodils dot our grounds, bringing the promise of brighter days ahead.

πŸ¦” Hedgehog Boxes: Look for wooden boxes and piles of logs around our perimeter. They provide cosy homes for hedgehogs and insects alike!

🐝 Bee Garden: Our unassuming patch is a home for bees! With varying grass lengths, we're creating diverse microhabitats to welcome a range of species.

To learn more about our sustainability initiatives, click here >> https://bit.ly/3PRr0lc

HAPPY EASTER!We wish our patients, clients, referring veterinary colleagues and amazing team a happy and healthy Easter!...
31/03/2024

HAPPY EASTER!

We wish our patients, clients, referring veterinary colleagues and amazing team a happy and healthy Easter!

Please ensure you keep those delicious Easter treats away from your pets. Chocolate, hot and hot cross buns can be harmful to animals and lead to severe health problems.

Should your patient require an emergency referral, please call our on-call vet to discuss on 07944105501.

  πŸ’¬ "Just the best care and treatment for Rocky we could have asked for. We felt so confident in the vet's knowledge and...
29/03/2024



πŸ’¬ "Just the best care and treatment for Rocky we could have asked for. We felt so confident in the vet's knowledge and his manner that we could not fault him at all. Thank you so much for making Rocky better." Pet owner

Our team strives to provide customer-centred care, and it was wonderful to receive this review, letting us know we are doing the right thing for our patients and their pet owners.

  πŸ’¬  "Fixed price, quality consultants and helpful staff." Pet ownerWords we're happy to live by! At West Midlands Refer...
22/03/2024



πŸ’¬ "Fixed price, quality consultants and helpful staff." Pet owner

Words we're happy to live by! At West Midlands Referrals, we provide unparalleled care with the added benefit of transparent fixed-price packages, providing reassurance when it is needed most. Our transparent fixed-price packages mean exceptional pet healthcare with no hidden extras.

To learn more about our fixed pricing, click here >> www.wm-referrals.com/about-us/fixed-pricing

πŸ• Did you know... we've earned our Dog-Friendly Clinic accreditation? The Dog-Friendly scheme was set up by the Dogs Tru...
20/03/2024

πŸ• Did you know... we've earned our Dog-Friendly Clinic accreditation?

The Dog-Friendly scheme was set up by the Dogs Trust and the British Veterinary Behaviour Association to improve the emotional well-being of patients and aims to reduce fear, anxiety and stress.

Since the scheme was introduced, we've implemented several changes at our practice, including a one-way system, a quiet zone in reception and calming music in the kennels to ensure our patients' experience is as positive as possible.

To find out more about our accreditation, click here >> https://bit.ly/3QFbIkb

 πŸ’¬ "The team are very attentive, lots of communication throughout the process and before and after the operation. Made t...
15/03/2024



πŸ’¬ "The team are very attentive, lots of communication throughout the process and before and after the operation. Made the insurance claim hassle-free. Chris put us at ease and explained everything he would be doing during the operation and what we needed to do at home. Fantastic staff." Pet Owner

Today, we are pleased to share another wonderful review! Positive feedback like this always inspires us to continue delivering exceptional care to our valued patients.

08/03/2024



πŸ’¬ "Lovely, professional staff, kind and caring towards my dog and very reassuring towards the humans. Everything is explained clearly, and advice is given". Pet Owner

What an amazing review to receive from a very happy pet owner. Our team goes above and beyond for every patient and pet owner who walks through our door, and receiving a review such as this inspires our team to work hard and deliver excellence. πŸ’–

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West Midlands Referrals, Errisbeg House, Barton Turn, Barton Under Needwood, Burton On Trent
Burton Upon Trent
DE138EB

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