Valley Exotics

Valley Exotics Valley Exotics is a dedicated veterinary service for exotic pets, based at Valley Veterinary Hospital in Cardiff.
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We are a first opinion and referral service for avian/exotic species with state... Valley Exotics, part of Valley Veterinary Hospital in Cardiff, is a dedicated veterinary service for exotic pets. Exotics in the veterinary profession includes anything which is not a cat/dog/horse/farm animal and includes Birds (inc. parrots, birds of prey, backyard poultry), Small Mammals (Rabbits, Guinea Pigs, Ch

inchillas, Small Primates, Rats etc) and Reptiles (Snakes, Lizards, Tortoises, Turtles etc). We have a purpose built department inside the hospital for these species, with dedicated wards, operating theatre, preparation area and isolation area. We have advanced clinical equipment at our disposal, including a CT scanner. We accept 1st opinion cases and referrals from other vets.

Sky & Goldie have been in to see us today with some respiratory problems. Respiratory problems are common in backyard po...
29/08/2024

Sky & Goldie have been in to see us today with some respiratory problems. Respiratory problems are common in backyard poultry, often caused by Mycoplasma and a variety of respiratory bacteria and viruses.

Let’s keep our fingers crossed for a swift recovery!

Rufus has been under treatment for the last 6 weeks for a nasty abscess in his pre-femoral pores. Thankfully, today we s...
29/08/2024

Rufus has been under treatment for the last 6 weeks for a nasty abscess in his pre-femoral pores. Thankfully, today we signed him off, after several visits.

While at the vets, he started to shed his skin! You can just see it starting to loosen around his neck.

Rosa Parks the chicken has had a minor surgery today to remove some large blueberries from her crop. Several of these we...
20/08/2024

Rosa Parks the chicken has had a minor surgery today to remove some large blueberries from her crop. Several of these were bunching together at the bottom of her crop and stopping it from emptying!!

Let’s keep our fingers crossed for a speedy recovery

The lovely skittles has been in today for her checkup and beak and nails. Her owner has a lovely tattoo of skittles on h...
16/08/2024

The lovely skittles has been in today for her checkup and beak and nails. Her owner has a lovely tattoo of skittles on her leg!

All is well at present!

Several years ago, Skittles was very ill with a disease called Aspergillosis. Thankfully, with prompt treatment, she made a complete recovery.

Filipe the bearded dragon has been with us this week for a tail amputation. Filipe was suffering from “tail rot” - quite...
15/08/2024

Filipe the bearded dragon has been with us this week for a tail amputation. Filipe was suffering from “tail rot” - quite a common condition in beardies, where the tail turns necrotic, often because of an injury or constriction of the lower tail.

Our exotic specialist Tariq assisted by RVN Tegan performed the surgery and recovery was rapid, with Filipe being fit for discharge a few hours later.

Let’s keep our fingers crossed for a continued rapid recovery at home!

Despite the industrial action that’s happening at present, we are still seeing cases and we’re here if you need us, although capacity is a little bit reduced. If you have a sick exotic patient, please do give us a call!

Beth, one of the registered veterinary nurses who works downstairs normally has been with us today helping out with exot...
12/08/2024

Beth, one of the registered veterinary nurses who works downstairs normally has been with us today helping out with exotics!

Beth was a student veterinary nurse at Valley Vets and so has had some exposure to Valley Exotics, by spending some time with us when she was a student in the past.

Beth is pictured with Juniper, the black necked aracari, which is a type of toucan!

Our exotic specialist Tariq gave a CPD presentation tonight for BSAVA Regions Now, for fellow veterinary professionals o...
08/08/2024

Our exotic specialist Tariq gave a CPD presentation tonight for BSAVA Regions Now, for fellow veterinary professionals on exotic animal emergency treatment.

Thank you to everybody that attended!!

Meet Tommy the vet student and Colin the rabbit. Tommy has been helping us out this week, he is a clinical student from ...
07/08/2024

Meet Tommy the vet student and Colin the rabbit. Tommy has been helping us out this week, he is a clinical student from the University of Bristol.

Colin has been under treatment for the last few weeks for an abscess under his chin. Thankfully, today he was signed off - everything has fully resolved!!

Another birdy quiz! Buddy and Georgina were in to see us today. Thankfully, they are both doing well presently. They are...
06/08/2024

Another birdy quiz!

Buddy and Georgina were in to see us today. Thankfully, they are both doing well presently.

They are two different species of Amazon parrot. Can anybody identify the 2 species??? 🦜

Evi has been in to see us today. She has some issues with her liver, which are under control at present. Who knows what ...
01/08/2024

Evi has been in to see us today. She has some issues with her liver, which are under control at present.

Who knows what species she is!?

⚠️ Valley Vets is still facing unprecedented times, and we need to notify you of further urgent upcoming changes that ma...
01/08/2024

⚠️ Valley Vets is still facing unprecedented times, and we need to notify you of further urgent upcoming changes that may impact you as our valued clients. 🔽

Union members have again exercised their right to take industrial action and will be striking from 6th to 23rd August 2024.

It goes without saying that our priority is, and always will be, our patients, their owners and of course our team. We respect that union members within our team may exercise their right to participate in this industrial action, and so we are currently putting provisions in place to ensure that above all else, patient welfare isn't compromised.

Therefore we will be providing a 24/7 emergency service only from our hospital site in Gwaelod y Garth, including for exotic patients, from the 6th-23rd of August.

We very much appreciate and value your continued support. We only hope that you'll continue to stand by us, as many of you have done for so many years. 💛

Thank you for your continued patience, and please don’t hesitate to get in touch with our hospital team on 02920 001454 if you have any questions. 💛

*Found* Stray male entire rabbit found at Creigiau bus/Coach depot. Confirmation of ownership needed, please email exoti...
30/07/2024

*Found*

Stray male entire rabbit found at Creigiau bus/Coach depot.

Confirmation of ownership needed, please email [email protected] with proof

It was hard work making Gremlin look at the camera for his photo!  We have seen him today and performed some investigati...
26/07/2024

It was hard work making Gremlin look at the camera for his photo!

We have seen him today and performed some investigations and treatment for a gastrointestinal condition. We are hopeful that he makes a speedy recovery 🤞

Gremlin is a Senegal parrot 🦜

⚠️ IMPORTANT CLIENT NOTICE: Following our recent update regarding the Industrial Action and our temporary branch closure...
26/07/2024

⚠️ IMPORTANT CLIENT NOTICE:

Following our recent update regarding the Industrial Action and our temporary branch closures, we are receiving a high volume of calls.

To ensure our telephone lines are available for emergency calls and that you are not kept waiting on hold for long periods of time, we kindly ask that you wait until Tuesday 30th July to call us for any non-routine appointments or queries e.g. booster vaccinations and flea/worm prescriptions.

What's happening with routine or pre-booked appointments during this time?

Between Tuesday 30th July and Friday 2nd August, we will be running our services from our Valley Veterinary Hospital.

If your pet is due to have an appointment or pre-booked procedure next week, we will be in touch soon to confirm further details.

Thank you for your continued patience throughout these unprecedented times. 💛

⚠️ Union members have again exercised their right to take industrial action and will be striking from 6th to 23rd August...
25/07/2024

⚠️ Union members have again exercised their right to take industrial action and will be striking from 6th to 23rd August 2024.

It goes without saying that our priority is, and always will be, our patients, their owners and of course our team. We respect that union members within our team may exercise their right to participate in this industrial action, and so we are currently putting provisions in place to ensure that above all else, patient welfare isn't compromised.

It gives us just one week between one strike ending and another strike starting, and so we feel that the disruption this would cause in trying to reopen our branch sites at Ystrad Mynach, Caerphilly, Pentyrch and Gabalfa would be too significant. As such, our branches will remain closed until we are confident that we are able to stay open for a sustained period.

From 30th July to 5th August, we will be running a first opinion and emergency service from Valley Veterinary Hospital only.

We will aim to run our usual service, as we would on any normal week, but based from a single site. We will make contact with any clients already booked in at branches that will be affected, in the hope that we can move those appointments across. During these week days we will be able to accept referrals in exotics, orthopaedic, physiotherapy and hydrotherapy, but our other services also remain paused until we are confident we can offer them for a sustained period.

Thank you for your continued patience, and please don’t hesitate to get in touch with our hospital team on 02920 001454 if you have any questions. 💛

We have a stray rabbit at Valley Veterinary Hospital, found locally. If you think you may be the owner, please call 0292...
24/07/2024

We have a stray rabbit at Valley Veterinary Hospital, found locally.

If you think you may be the owner, please call 02920 001454 or email [email protected].

Proof of ownership required

Thank you to all of our clients for bearing with us at the moment! Morale in the hospital is good and everybody is doing...
23/07/2024

Thank you to all of our clients for bearing with us at the moment!

Morale in the hospital is good and everybody is doing their best to support each other.

We have been working hard to ensure that we continue to provide an emergency service for our patients and we are also seeing some non-emergencies whenever we can. Sadly, we are still not in a position to be accepting referral cases.

Our hospital director Chris, an experienced RVN, has been helping out with some of our patients at Valley Exotics. Chris has worked with exotics in the past and has a lot of skills and knowledge to offer, which has been vital to ensuring that animal welfare is upheld to a high standard, even during these difficult times.

The birds pictured are called Pixie and Cesar and believe it or not, they are father and daughter!

We have a stray corn snake at Valley Veterinary Hospital If you think you may be the owner, please give us a call or ema...
19/07/2024

We have a stray corn snake at Valley Veterinary Hospital
If you think you may be the owner, please give us a call or email [email protected]
Proof of ownership required!

11/07/2024

We have a stray Harris Hawk at the hospital. If you think it may be yours, or know who the owner might be, please email us on [email protected] or call us on 02920 001454

Proof of ownership required

📍 Important Update from the team.  In 2023, Valley Vets entered into a voluntary collective agreement with Unite the Uni...
08/07/2024

📍 Important Update from the team.

In 2023, Valley Vets entered into a voluntary collective agreement with Unite the Union (Unite), and earlier this year we entered into salary negotiations. Whilst our salary reviews are always compared to industry benchmarking and benchmark well, the union proposed very significant increases, initially 25% increase in costs, expressing that pay and conditions in the veterinary sector as a whole are considered to be poor and wished our practice to be the practice to set new higher levels for the industry. Unfortunately, as a business we would not be able to sustain such increases within Valley Vets without a very high risk of redundancies and/or closing sites or passing on very large fee increases. We know that veterinary fees have already increased over time, and this scale of increase is not something we would be prepared to pass on to our clients. We are committed to improving terms and conditions for all our fantastic team and will continue to do so in a proportionate and sustainable way.

We are saddened that we were unable to reach a mutual agreement and on Tuesday 2nd July, we were notified that the union members have exercised their right to take industrial action and will be striking from 16th to 30th July 2024.

It goes without saying that our priority is, and always will be, our patients, their owners and of course our team. We respect that union members within our team may exercise their right to participate in this industrial action, and so we are currently putting provisions in place to ensure that above all else, patient welfare isn't compromised. As we do not currently know what our staffing levels will be, and to ensure we can run a full emergency service, we have made the very difficult decision to close our branch surgeries in Ystrad Mynach, Caerphilly, Pentyrch and Gabalfa. We will also be closing our referral services for the duration of the strike period, but a specialist emergency exotics service will remain in place as usual on weekdays.

As a minimum, rest assured that we will be providing a 24/7 emergency service from our hospital site in Gwaelod y Garth, and we will be working with our clients to accommodate appointments for pets that are non-urgent but time sensitive, such as second vaccinations, allergy injections etc as best we can.

Thank you for your continued patience, and please don’t hesitate to get in touch with our hospital team on 02920 001454 if you have any questions.

We hope to reopen our branches on 30th July at 9am as usual, however should we anticipate any more disruption to our services we will update you as soon as possible

We very much appreciate and value your continued support. We only hope that you'll continue to stand by us, as many of you have done for so many years. 💛

Vinny the vinaceous Amazon parrot came to see us today, after swallowing a piece of plastic tubing!!Our vet Tariq used a...
02/07/2024

Vinny the vinaceous Amazon parrot came to see us today, after swallowing a piece of plastic tubing!!

Our vet Tariq used an endoscope and grasping forceps to remove it from his crop. The piece of extracted tube is pictured. Hopefully everything should be fine from here. It’s important to be careful with what parrots can access, as their strong beak can easily bite the ends of things and if something can into their mouth, they may well be able to swallow it. Luckily, this foreign body was still in the crop, where it was much more accessible than if it were lower down.

Aren’t vinaceous Amazons spectacular!

Bernard the parrot was in today, pictured with our specialist vet Tariq. He is 24 years old! Does anybody know what spec...
27/06/2024

Bernard the parrot was in today, pictured with our specialist vet Tariq. He is 24 years old!

Does anybody know what species Bernard is!?

It's Rabbit Awareness Week this week!!! We'd encourage all rabbit owners to follow the RAW page for updates on ...
27/06/2024

It's Rabbit Awareness Week this week!!!

We'd encourage all rabbit owners to follow the RAW page for updates on how to provide the best care for their rabbit companions!

Happy Day Four of Rabbit Awareness Week 2024! 🐰

Today, we’re diving into how you can create a thriving environment for your fluffy friends with the right nutrition. Let’s hop right into making mealtime both delicious and exciting for your bunnies! 🏡

Don't forget to like, comment and share our posts with your fellow bunny lovers! 🐰

27/06/2024

A veterinary student at the Royal Veterinary College is doing some research on owner perspectives regarding tortoise and terrapin husbandry. If you are a tortoise/terrapin owner and have a few minutes spare, you can find the link to her surveys here:

For tortoise owners:

https://form.jotform.com/240347629206355

For terrapin owners:

https://form.jotform.com/240342957716057

She'd be really grateful for all survey responses!!

Before and after!Tennyson the terrapin came in for a post op check this week, following surgery to remove some abscesses...
14/06/2024

Before and after!

Tennyson the terrapin came in for a post op check this week, following surgery to remove some abscesses on the side of his head. This is a common condition in semi-aquatic turtles and usually arises as a result of a vitamin A deficiency. We see a lot of vitamin A deficiencies in turtles which are fed shrimp as the bulk of their diet, without a complete formulated turtle food, or greens.

Thankfully, Tennyson has made a full recovery from his surgery!

Rosa was in today for her 6 monthly check up and implant! Look at that haircut!!We love seeing pet chickens here at Vall...
14/06/2024

Rosa was in today for her 6 monthly check up and implant! Look at that haircut!!

We love seeing pet chickens here at Valley Exotics!

10/06/2024

A video of the talk that our avian vet Tariq gave, alongside veteran avian veterinarian Alan Jones MRCVS at the Think Parrots event at Kempton Park Racecourse this weekend

07/06/2024
06/06/2024

Cages, Aviaries & Other Housing Considerations for Pet Parrots Written by an Avian Veterinarian

Address

Unit 2C, Gwaelod Y Garth Industrial Estate, Gwaelod Y Garth
Cardiff
CF159AA

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

Telephone

+442920001454

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