28/03/2024
Important Announcement: Merger of Jess Takes The Lead with Paws Galore & Co.
Dear valued customers,
We hope this email finds you well. We wanted to take a moment to share some exciting news regarding our business operations.
As of April 6th, 2024, Jess Takes The Lead will be merging with our sister company, Paws Galore & Co. This merger will bring together our expertise and resources to enhance the quality of our services for you and your beloved pets.
We want to assure you that our dog walking and daycare services will continue to operate seamlessly under the Paws Galore & Co. brand. Your experience with us will remain unchanged, with the same level of care, reliability, and professionalism that you have come to expect.
We have emailed our regular customers with our new contact details and information.
Our new business details are:
Address- Crown House, Windsor Road, Penarth, CF64 1JG
Email for pet services- [email protected]
Email for grooming or other services-
[email protected]
To streamline our operations, we will continue to utilise our online booking portal for scheduling services, sending requests and making payments.
Rest assured, the transition will be smooth, and you can continue to rely on the convenience of our online platform.
In preparation for this transition, we will be updating our policies. I will be sending over a copy of our updated terms and conditions shortly. We kindly ask that you review and sign these new terms and conditions in the customer portal before April 6th, You will receive a separate email from us once the updated policies are uploaded and ready for your review and signature.
Additionally, we are excited to announce that along with the merger, we will be introducing some new services to better cater to your needs and preferences. Please keep an eye out for our upcoming marketing emails, which will provide all the details about these exciting new offerings.
We are truly grateful for your continued support and loyalty as we embark on this new chapter. If you have any questions or concerns about the merger or any other matter, please don't hesitate to reach out to us. Your satisfaction and the well-being of your furry companions remain our top priority.
Thank you for entrusting us with the care of your pets. We look forward to serving you under the Paws Galore & Co. banner.
Warm regards,
Jessica Bishop
Company Director
Jess Takes The Lead / Paws Galore & Co.