Hi there, my name is Jane Hall and I am a fear free certified dog groomer based in Middle Barton, Oxfordshire. Using the fear free approach, I work to prevent and alleviate fear, anxiety and stress in dogs within the grooming environment. I do not expect dogs to love every part of the groom as I know there are aspects of grooming that are not always pleasant. My goal is to help them feel as calm a
nd comfortable as possible. This is achieved through a combination of reward-based training and desensitization. I work closely with owners and their dog/s to accomplish a Fear Free “spaw” day! I value humanity over vanity above all else. The average dog visits the groomer every 1 to 3 months for pedicures, baths, and/or a full haircut. That means dogs will spend a good portion of their life at the grooming salon. Some dogs go years experiencing intense fear and anxiety related to grooming. Science tells us that repeated exposure to stress causes a plethora of health issues for dogs and humans! With Fear Free grooming, I will not ignore a dogs fear response in the name of getting the job done. I have been trained to always use a gentle touch, never causing pain or using intimidation. I work hard to provide a calm and relaxing salon environment. Dogs will be spoiled with yummy treats and lots of love! Tables and tubs have non-slip surfaces to ensure my customers feel stable and supported throughout the groom. Calming music is played and pheromones diffused to create a soothing and serene atmosphere. The Fear Free concept was founded in 2016 by Dr Marty Becker “America’s Veterinarian.” He has spent his life working towards better health for pets and the people who love them. The Fear Free environment works to prevent and alleviate fear, anxiety, and stress in pets by inspiring and educating the people who care for them. My prices are dependent on breed, coat condition and temperament. If your dog displays too much stress the groom will be stopped and a plan will be put in place to help your dog overcome its fears. PUPPIES
It is important to introduce puppies to the grooming environment slowly. I offer appointments tailored to your pups needs. Please be aware the following is a guide only, your pup may need additional appointments before it is ready for a full groom. The first appointment is a half an hour appointment. This is just a short introduction where we will play a little and I will introduce them to the sounds and smells. They will have a gentle brush and lots of play, this helps to eliminate any fear. The second appointment will include a shower (if they do not show signs of stress) and gentle blow dry again with play and treats. I will also clean their ears and trim a few claws. The cost for this is £30. The final appointment involves a shower, blow dry and a full clip/trim and any remaining claws will be clipped. The cost is £45. I recommend the appointments be no more than 2 weeks apart. CONTACT
Jane: Tel: 07900590088 email: [email protected]
Collar & Comb Uk TERMS & CONDITIONS
HEALTH
When registering your dog with us you will be required to sign a customer consent form. You must inform us of any pre-existing medical conditions and/or allergies that your dog suffers to enable us to tailor your dog's grooming session. We would also ask you to update us of any changes to your dog's health/behaviour for our records. Senior pets and pets with health problems have a greater risk of injury, The greatest consideration for these pets should be comfort and cleanliness, we will not compromise any pet’s health and wellbeing to achieve “the perfect groom”. Throughout the grooming process great care will be taken with regards to the health, safety and wellbeing of your dog. During the groom we may find pre-existing conditions or problems which you are not aware of. On collection of your dog, we will inform you of these so you can seek the advice of your vet. Groomers are not vets and we will not offer an opinion with regards to medical conditions, if we discover something of a medical concern, we will always advise you to contact your registered vet for the proper professional advice. We are not liable for any costs incurred from your vet as a result of these findings/recommendations. In the event of an emergency, injury or serious medical issue whilst grooming we will seek immediate veterinary care. BEHAVIOUR
The owner must inform Collar & Comb if your pet bites, has bitten before, is aggressive, unpredictable and/or has any other behavioural issues, including nervousness. It is the owners responsibility to notify us of any potential danger or behavioural issue. We reserve the right to muzzle* any pet for their safety and ours. Extremely aggressive or unruly pets will not be groomed. If a dog is felt to be exhibiting behaviour that is unsafe, it may be in the best interest of the pet that the groom be stopped. A fee will be charged dependent on work completed up to that point. Collar & Comb has the right to refuse grooming services, stop grooming services, or cancel grooming services at any time before, during or after grooming.
*Muzzles - Muzzling does not harm your pet and protects both the pet and the groomer. Muzzles will only be used as a last resort. If your pet acts in a manner that the groomer feels is dangerous, Collar & Comb has the right to stop grooming services at any time and a service fee will be collected. We will not muzzle unless your pet gives us a reason to. MATTED/NEGLECTED COAT
Welfare - We always act in the animals best interest and will not spend time trying to dematt a coat that is causing your dog pain and suffering. If we discover your dog has a severely matted or neglected coat, we are obligated by the Animal Welfare Act 2006 (Animals are to be protected from pain, injury, suffering and disease) to act in your dog's best interests, welfare comes before vanity. We will inform you that your dog's coat needs to be clipped off, as this process will take longer (your dog will require regular comfort breaks) than a regular groom and causes more damage to our blades which will need sharpening, you will incur an additional charge of up to £15, you will also be required to sign our de matting consent form. Your dog's coat will grow back and if you work with us by following our home grooming advice, we can work towards a “style” for your dog. We will however recommend a groom that suits your dog's lifestyle. Your dog will feel much happier, more comfortable and less stressed after a matted coat has been removed, however please be aware that coats which are badly matted or have been neglected may have caused skin to become irritated/sore. These effects could be visible after the groom. If your dog develops an itchy skin response, skin redness and scratches causing the skin to become irritated after the groom and you have any concerns please seek your vet's advice. We are not liable for any post grooming affects that are a direct result from neglected coat. FLEAS
We will check over your dog prior to grooming, if we discover fleas, we will immediately bath with a flea treatment shampoo. Our salon will also need to be treated before the next appointment to prevent cross contamination, you will incur an additional £10 charge for the shampoo and time taken to disinfect the salon. You will be advised to seek your vet's attention for your dog and to treat your home. Once your dog has left the salon it will not be protected from further reinfection without the proper preventative treatment. PRIVACY
We may take photographs of your dog before, during and after their groom and use the photos for our social media and advertising, we won't disclose any of your personal details. Please inform us if you would prefer us not to use them. CANCELLATION
Please give us a minimum 48 hours notice of your need to cancel an appointment. If we don't receive notice at least 48 hours prior to your appointment you will be required to pay a £20 fee and a 25% deposit before booking their next appointment.
