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Monday 8am - 7pm Tuesday 8am - 7pm Wednesday 8am - 7pm Thursday 8am - 7pm Friday 8am - 7pm Saturday 8am - 12pm

Conway Road Veterinary Surgery

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Conway Road Veterinary Surgery

Conway Road Veterinary Surgery is a first opinion, small animal practice offering a caring, value-for-money service to companion animal owners.
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The Practice is accredited under the Royal College of Veterinary Surgeons' Practice Standards Scheme as a "Tier 2 Small Animal" Practice. We are also a Veterinary Nurse Training Practice. The purpose of this page is to provide information on services provided and special offers/events taking place at the practice. If you have any questions/concerns about specific medical conditions or the

health of your pet, please contact us by phone or email. Alternatively, you can visit our website where you will find many useful and informative links.

04/11/2024

THIS ROLE HAS NOW BEEN FILLED

JOB VACANCY

Veterinary Receptionist

Location: Conway Road Veterinary Surgery
Position: Veterinary Receptionist
Type: Full-time

Are you a compassionate and enthusiastic individual with a passion for animals? We are looking for a dedicated Veterinary Receptionist to join our team! The practice is currently undergoing a large refurbishment project to provide the best care to every client and patient that walks through our door.

Key Responsibilities:
● Be the first point of contact for clients, providing a warm and welcoming atmosphere.
● Handle phone calls and in-person inquiries with empathy and professionalism.
● Schedule appointments and manage client records efficiently.
● Assist in the daily operations of the clinic and support the veterinary team.
● Continuously learn and expand your knowledge in the veterinary field to provide the best service possible.
● Collaborate effectively with team members to ensure a seamless client experience.
● Address client concerns with patience and understanding.

Qualifications/Skills:
● Strong people skills and the ability to connect with clients and their pets.
● Eagerness to learn and adapt in a fast-paced environment.
● GCSE qualifications in Maths and English.
● Basic level of computer literacy and ability to navigate various software.
● Previous experience in customer service or veterinary settings is a plus but not required.
● Team player with a positive attitude and a willingness to contribute.

What We Offer:
● A supportive and friendly work environment.
● Opportunities for professional development and training in the veterinary field.
● Competitive salary.
● 20 days leave per year, plus recognized public holidays.
● Employee discounts for the care of your pet.

If you are passionate about animal care and enjoy working in a collaborative setting, we would love to hear from you! To Apply: Please send your CV to Robi McCaffrey at [email protected] Join us in making a difference in the lives of pets and their owners

29/07/2024

RVN/Clinical Manager

Due to the continued development of the surgery, we are now actively seeking an experienced Registered Veterinary Nurse with strong leadership skills to join our team. Please contact David by email to [email protected] if you would like further information and be considered for this position.

08/07/2024

Dear Clients,
Due to the commencement of the building improvements we request for the foreseeable future that you do not use the surgery car park. Parking is available near the surgery on Conway Road. Please call the surgery if any assistance is required.
Thank you for your ongoing cooperation.

11/05/2024

Attention all cat owners 🐾🐱

You may have heard that new laws are being introduced in England where all cats must be microchipped by the 10th of June or face a fine of up to £500. We would like to reassure our clients that this is not yet being enforced in Wales. However, as your trusted Veterinary Practice we still heavily recommend our clients to consider getting your cats microchipped as a simple and effective way to be reunited with your feline friend should they get lost or stolen.

Microchipping is a quick and easy procedure that we can do in a 10 minute appointment, and the details provided are inputted into a national database that all veterinary practices have access to.

If you would like further information then please do not hesitate to contact the surgery on 01492 530 030 📞

12/04/2024

Dear Clients,

Due to your wonderful support over recent years, Conway Road Veterinary Surgery has continued to grow and flourish and in order to cater for our expanding client base, whilst maintaining our aspirations to provide excellent facilities and care to your pets, the surgery will soon be undertaking a major refurbishment to improve and expand the facilities available on site.

This exciting development will be conducted in two phases.

Phase 1 will see internal work on the existing building, starting with the instalment of a large platform lift in the preparation room that will connect all three floors of the building allowing us to transport your pet around the practice with improved comfort and ease which will then allow the second floor of the practice to be utilised to provide the following:-

1. A spacious state of the art operating theatre
2. Enhanced modern laboratory
3. Larger cattery to provide your feline friends a more comfortable stay
4. Spacious staff room and overnight care facilities
5. Additional preparation room with recovery kennels for surgical patients

In addition, we will be re-designing the first floor to provide a second operating theatre and enhanced preparation room and dental suite. The ground floor will mainly be utilised for office and extra storage space. We will be investing heavily to enhance equipment and facilities in the practice over all three floors.

In order to accommodate these improvements, there may be some minimal disruption within the surgery at certain times although we would like to assure all of our clients that we will remain fully open and function normally throughout the renovation in order to continue to provide the highest standard of care for your pets.

Phase 2 – Subject to planning permission, a two storey purpose built extension to the rear of the building. More details to follow.

05/03/2024

**edit** OWNERS FOUND, thank you for sharing!

We’ve had this beautiful boy handed in to the surgery as he was found by the A*5 slip road. He is chipped but unfortunately the phone number is incorrect.

Please share so we can reunite with the owner 🐾

25/12/2023

We would like to wish all our clients and their pets a Happy and Healthy Christmas and Best Wishes for 2024.
The surgery will be closed on Christmas Day, Boxing Day and New Years Day, when emergency cover will be provided by Vets Now, we will be open as usual with the exception of these days.

15/12/2023

Nurse Consultations

At the surgery we offer nurse consultations for you and your pet. These include services such as nail trims, 6 month puppy and kitten health checks, 6 month geriatric checks, post operative checks, expressing a**l glands, conscious de-matt/grooming, as well as certain injections providing the pet has been seen by the vet prior for first injections/check-up.

We are also offering nutritional consultations with our nurse Elen. If you feel that you have any dietary questions, for example; about weight gain/loss, how much food to feed you pet or regarding any medical diets your pet may have been prescribed, then we can arrange an appointment for you to come in and discuss this further with Elen.

There are also geriatric clinics available where we can routinely discuss how your pet is doing. Once your pet is over the age of 7 years old these checks would be recommended every 6 months. During these checks the nurse can monitor their health and get a good overview of how they are doing as they are getting that little bit older. We can check blood pressure, heart rate, respiratory rate, temperature and carry out blood sampling. It is always best to get them checked regularly in order to notice any age related changes or to recognise any developing health issues early on.

The nurse can also carry out triage appointments. During busy times to ensure that you are not waiting longer than necessary your pet can be triaged by one of our nurses before having their appointment with the vet. This will involve gathering information about how your pet has been, what your concerns are and giving them an initial check over before the vet examines them.

We also have extended nurse consultations available at first/second vaccinations for puppies and kittens. This will be offered to you after your initial consultation with the vet, where one of the nurses can go through important information with you in depth. This will include topics such as what you should be feeding them, puppy socialisation, insurance etc.

At the point of booking your pet in for their first/second vaccinations we will let you know that this is how the appointment will run, so if you do have any questions regarding the newest member of your family then you can discuss these at your extended nurse consultation.

If you would like an appointment with one of our lovely nurses then please call the surgery on 01492 530030.

Address

118 Conway Road
Colwyn Bay
LL297LL

Opening Hours

Monday	8am - 7pm
Tuesday	8am - 7pm
Wednesday	8am - 7pm
Thursday	8am - 7pm
Friday	8am - 7pm
Saturday	8am - 12pm

Telephone

+441492530030

Website

http://www.colwynbayvets.co.uk/

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