House rules
We like our page to be a fun and friendly environment where our fans feel safe and can discuss all things Pets at Home! We appreciate sometimes customers may wish to post customer service queries and complaints for us to address, which we’re more than happy to do, but for anything serious we recommend going direct to our friendly dedicated Customer Services team at http://goo.gl/Swf36. We’ll always try to respond as soon as possible, but within five days. Now the legal bit on what we won’t allow posted our page…basically, if you shouldn’t do it / say it in the real world, you shouldn’t do it / say it in the digital world either. (1) are inappropriate, libellous, profane, defamatory, disparaging, hateful, harassing, threatening, or obscene; (2) violate another's copyright or intellectual property; (3) advertise pets or products for sale; (4) condone or promote illegal activity; (5) are fraudulent, deceptive or misleading; (6) are otherwise sexual or offensive graphically or in tone; (7) contain spam, repetitive posting of previous posts or are intended to cause technical disruptions to this page; (8) are off topic; or (9) violate any local, international laws or regulations; Just a gentle reminder that opinions posted to this page by users are not endorsed by the folks at Pets at Home, equally we’re not responsible for the accuracy of any claims, information, advice or comments posted by fans and visitors to the page. We recommend that fans of this page respect fellow community members and to follow Facebook's Statement of Rights and Responsibilities*. We hate to have to be a killjoy, but anyone repeatedly posting material that falls into the above categories will be removed and/or banned from participating in this Fan Page. We all change as time goes by and that includes our House Rules too, so from time to time we may update these rules; but don’t panic we’ll communicate these via our page when we do. If you do continue to participate on our page (and we hope you do) after the changes come into effect, we’ll take this as you agreeing to them. Pets at Home’s full terms and conditions apply this page. These can be found at http://goo.gl/CP1fE *Facebook Statement of Rights and Responsibilities:http://www.facebook.com/note.php?note_id=10150162297350301