09/11/2024
Finally had some time to consolidate frequently asked questions!
1️⃣ Will my pet have outdoor playtime?
Of course! Every pet that stays with us gets dedicated outdoor playtime, unless the owner specifically requests otherwise. During peak seasons (Easter, term breaks, Christmas and New Year), the average daily playtime for each type of animal is as follows:
Hamsters, birds/parrots, rats, guinea pigs - each cage receives about 15 minutes of individual playtime.
Rabbits - each receives about 30 minutes of individual playtime.
Ferrets - because ferrets are prone to depression, each cage gets about 30 minutes to an hour of individual playtime.
In the off-peak season, there have been times when we only had one rabbit or ferret. In such cases, they stayed out the entire day until bedtime. It really depends on the number of animals we are hosting.
2️⃣ My rabbit doesn’t go outside. Is it necessary to vaccinate them?
To ensure the safety of all rabbits in our care, we require owners to provide up-to-date vaccination records for their rabbits before boarding. If you have concerns about vaccinations, you may consider our drop in visit service.
3️⃣ Will ferrets be separated from other animals?
Absolutely! Rabbits, guinea pigs, and similar animals are allowed to roam in my living room area. Hamsters, being nocturnal animals, stay in a separate room, so we can only accommodate up to three hamster cages. Ferrets will always be housed separately from these other animals, as having their own space helps reduce anxiety for all animals.
4️⃣ Will you provide dry food and vegetables for rabbits and guinea pigs?
To prevent digestive issues, especially in rabbits, due to sudden changes in dry food brands, we recommend that owners bring their own food. We’ve had cases where some guinea pigs wouldn’t eat tomatoes or only wanted herbs. We can purchase these foods upon request, or you’re welcome to provide them for us.
5️⃣ Are the cages and rabbit playpens cleaned after each use?
Absolutely. We use F10 disinfectant to clean thoroughly after each pet’s stay. All equipment is sanitized, and we vacuum and mop every day. You wouldn’t see me online at 1:00 am or 5:00 am otherwise! So, I always assure clients that they can reach me anytime on WhatsApp—if I see it, I’ll respond immediately, even at 3:00 am!
6️⃣ Do you have a record of my booking?
Once I receive your deposit, I update my Excel sheet immediately and have never missed a record. Apart from animal care and cleaning, I’m often busy with paperwork too!
7️⃣ Will my rabbit fight with others during playtime?
Most rabbits will spar through the playpen fences, which is why we give them individual playtime. It’s not only rabbits—many mischievous parrots (or hamsters) like to fly (or sneak) into rabbit playpens. To ensure your pet’s safety, we pause all other tasks to closely monitor each animal during playtime.
8️⃣ Can you provide a receipt after I pay the deposit?
You’re welcome to write an email or receipt for me to sign. However, with my schedule packed with the tasks above, I don’t have much time to process receipts.
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🔹Less Common Questions🔹
1) What is animal communication? What information do I need to provide? Can you communicate remotely with my pet? When will I receive a response?
I have over eight years of experience in this field.
You only need to provide a recent, clear photo of your pet (one with a clear gaze and half-body) along with your questions. After discussing your questions, I’ll communicate with your pet. Remote communication is often easier than face-to-face, as physical movements can disrupt the connection. Since animal communication requires energy, I communicate when rested for greater accuracy. I don’t accept urgent cases and rarely take on new cases during peak seasons. When necessary, I use Reiki healing alongside communication, as many animals enjoy Reiki’s calming effect, with no negative side effects.
Most importantly, communicators act only as intermediaries between pet owners and pets. We don’t issue commands or orders. This is the limitation of animal communication. Our guiding principle is to be a voice for the voiceless and to treat animals as equals. Therefore, understanding a pet’s reasoning doesn’t always mean solving the problem. Owners need to consider their goals—behavioral trainers may be more suitable for immediate behavioral changes, while animal communication is an option for gaining insight into underlying causes.