20/08/2024
Today we made the difficult decision to
permanently close Ancroft Hounds, effective 1st October 2024. A decision that’s been weighing on our minds for a while now.
Various changes in our personal circumstances, some planned and some unplanned, have made it increasingly difficult for us to provide a safe and secure place for our boarding hounds to feel like they are at their home from home. We are finding it difficult to provide the highest standard of care that we pride ourselves on and we simply will not compromise on our belief that when a hound is with us the hound must come first. This belief has been at the core of everything we’ve done for the past two years. As has honesty.
While this is a short term problem it has also given us the opportunity to analyse the business as a whole in the long term. It is becoming more challenging financially to balance fees, wages, and costs. While we love the hounds with all our hearts, Ancroft Hounds is a business. The workload required to meet these challenges would not be viable and we don’t want to pass on significant price rises to customers, who are also feeling the effects of the rising costs of living.
We know we will have disappointed a lot of our customers whose bookings we have had to cancel between October and Christmas, and we are truly sorry. We’ve done our best to help secure alternative accommodation for you all. We just couldn’t have anticipated the changes in our lives we’ve experienced over the past months, and the stresses we’ve been under.
Ancroft Hounds has been a brilliant endeavour and it’s something we are extremely proud of. We had no idea it would be so successful and we have learned so much.
Other Sighthound boarders have started offering services, which is brilliant to see. It is an amazing community that we have been part of and we wish them luck.
We are still assessing whether or not we will open a very limited daycare service for our regular daycare hounds but sadly this post marks the end of what’s been an unforgettable two years for us, and our boarding adventures must now come to an end. Please check our sister page for updates to The Sighthound Social as we make them.
We have notified all our customers with bookings in 2024. If you have a 2024 booking and have not heard from us please reach out to us immediately.
Thank you to everyone, our customers, friends and family for supporting and encouraging our little business. We couldn’t have done it without you.
We must also single out Greycations without whom our business would not have gotten off the ground. Sharons advice and sold out diary got us going quicker than any advertising ever would have!
Give your hounds a hug from us, and a good scritch too.
Thank you.
Stevie and Katie.