🐾 **Important Policy Update for Our Valued Customers** 🐾
Dear Ashtree Boarding Kennels customers,
Please be aware of the following important policy updates:
1. **Booking Reductions**: If any booking dates are reduced after confirmation, the full amount of the original booking will still be payable.
2. **Cancellations**: If you need to cancel a booking, the full amount of the booking will also be required.we understand sometimes unfortunate things happen but please bare in mind this is our lively hood , bills and staff to pay
We uphold a **zero-tolerance policy** on these matters. If you are not in agreement with these policies, we will need to remove you from our booking list.
These measures help us ensure that we can continue providing top-quality care to all our furry guests.
Thank you for your understanding and continued support.
#AshtreeBoardingKennels #PolicyUpdate #CustomerNotice
Pupdate of some of our recent guests
Ashtree Boarding Kennels and Grooming Parlour #petcare #boardingkennels #5starhotelfordogs
It’s all fun here at Ashtree 😂
24 hour makeover in the office
Just need to a add a few finishing touches
Look at the new natural treat pick and mix stand !
What’s your fur babies favourite treat ? 🐶
What a great day for a play in the parks
#gooledogs #westyorkshiredogs #eastyorkshiredogtraining #DogTraining #DogKennel #PuppyTraining #DogBehavior #DogObedience #PetTraining
#CanineTraining #DogLovers #TrainingTips
#PositiveReinforcement
Www.ashtreeboarding.co.uk
To all our valued kennel customers, as we step into 2024, may the year ahead be filled with tail-wagging happiness, playful moments, and the unconditional love of your furry friends. Thank you for choosing us as your pet's home away from home. We are excited to share our new exciting plans with you in the new year .Wishing you a year brimming with joy, paw prints, and cherished memories. Happy New Year from all of us at the Ashtree boarding and rehabilitation center
Brrrrrrr🥶🥶
It’s a chilly morning this morning, I’m not looking forward to the cold months
Our kennels are heated just right for all our guests
Happy dogs happy Ashtree
☺️Have a great day everyone ☺️
A very peaceful evening at Ashtree all our guests are calm and relaxed in their warm cosy rooms
I’ve seen soo many videos and status about peoples dogs who are running away stressed panting hiding in the showers 😥
#Keep our pets safe on bonfire night
It saddens me to have to post something like this.
When dogs come to kennels we see a whole range of personalities from bouncy, fun ,playful, shy and sometimes aggressive . The dog that we took care of for one week was bouncy, playful as well as comfortable , healthy and happy around our staff members. However it shocks me to say the owner called 5 hours after collection to give concerns of her dogs welfare after their stay .
When dropping off the said dog he was left with a blanket , a broken teddy (head part was handed in) and a bag of food . When the owner came to collect the dog the blanket could not be located. The kennel staff spent 10 minutes looking around in the store rooms as well as all kennels and washroom to find the blanket which was in the wash. As a good gesture they were given a brand new vet bed from the shop whilst the missing blanket was located. The customer was happy to accept a vet bed and even picked the colour from the pile.
The phone call from the client started with “I’m concerned for my dogs welfare. He hasn’t settled since he’s been home. He looks de hydrated and has lost his voice and needs some anti inflammatories from the vet”. None of these symptoms were apparent prior to the dog leaving and if they were it would have been passed onto the owner and treated appropriately. Within our care the dog was a fun and friendly character that loved to play in our off lead park with a ball and his teddy and was in good health when collected.
I was told that the dog does not destroy toys and She stated that his blanket was sentimental and he had had his teddy for 9 years.
The phone call this afternoon went on for 22 minutes where in the end the client put the phone down after hurtling abuse and offensive language whilst telling me to visit her home to settle her dog down .
I insisted that with her concerns she should take the dog immediately to the vet.
Many people bring items such as beds , blankets and toys in with ther
Charlie boy
Charlie visited is for a groom today and he is super handsome 😍
Blueberry facial
I think its safe to say this little one throughly enjoyed her Blueberry facial 💤😂
Today’s breakfast was served in this all 3 really enjoyed it and super easy to make , please feel free to share any ideas you have ( as we are running out🤣) 🐾🐾🥰🥰👍🏻