Edme Dog Grooming

Edme Dog Grooming Hi i am new to dog grooming in Cambridgeshire
(1)

28/11/2023

I am fully booked from 17th December 2023 up to 5th January 2024
For pet sitting services
During that time no dog grooms im taking in so book before you still have time ! 🩷🩷

27/10/2023

Dealing with Matted Dogs

If your dog is matted, under no circumstances will we put them through any pain or discomfort. We will not spend longer than 20 minutes grooming out a matted coat, as this is cruel and uncomfortable for your dog. In addition to this we are legally obliged to work within the constraints of the Animal Welfare Act, considering your dog’s welfare at all times.

If you bring your dog to us with a coat in a neglected, matted state; please be prepared for it to look very different on collection. The majority of dogs love coming to our salon because they have an enjoyable, pain free time when they are with us, and this is how we would like it to stay. Remember, it is your responsibility to brush your own dog.

Therefore, matted coats will have to be clipped off. Prior to clipping off we will require your permission. It is much more beneficial for your dog’s welfare and the condition of your dog’s coat to clip it off and start again.

Brushing out a matted coat, in addition to being cruel, damages the coat. This means it is much more likely to matt up again, causing more problems for you and pain for your dog. Clipping off and growing the coat back in maintains a much better quality and stronger coat in the long run.

Animal Welfare Act - To Prevent Animals Suffering

Section 9 of the Animal Welfare Act places a duty of care on people to ensure they take reasonable steps in all the circumstances to meet the welfare needs of their animals to the extent required by good practice.

This includes:

need for a suitable environment

need for a suitable diet

need to be able to exhibit normal behaviour patterns

need to be housed with, or apart, from other animals

need to be protected from pain, suffering, injury and disease

Canine Design ensure your pet does not endure any pain or suffering in our care.

27/10/2023

No show/ late policy

As with any appointment based business, we rely on our customers to show up. If they don't, and we are unable to fill the spot last minute, we do not make money. The more this happens, the harder it is for us to pay our bills. So please be respectful of our time and our business by showing up to your appointment.


No Show Policy
We understand that things come up from time to time, and it's no big deal. Just give us at least 24 hours notice so that we can try to fill your time slot. If you don't, a fee may be charged, payable upon your next visit.

1st no show… £10/pet
2nd no show… £20/pet
3rd no show… you will no longer be welcome back at our salon.

Late Cancel Policy
If you do not give us at least 24 hours notice of your cancellation, thereby not giving us enough time to fill your appointment spot, this will be considered a no show, and the no show policy will apply.

Being Late to Your Appointment
Since we are an appointment based service, we have allotted a certain amount of time for your pet, and all the other pets that have appointments after you. If you are more than 15 minutes late for your appointment, we may not be able to accommodate you, as we have to move on to stay on time with our other customers. If this is the case, it will be considered a no show, and the no show policy will apply.

Picking up Your Pet Late
When you drop your pet off, we will give you a pick up time. It is important that you adhere to this time as we have limited space and we may need the room for other pets coming in. Also, a dog knows when he is done and wants to go home! Leaving him here past his finish time can be stressful for him!

Chloe looking fresh and clean 😍😍😇
16/10/2023

Chloe looking fresh and clean 😍😍😇

Hugo 😍😇
16/10/2023

Hugo 😍😇

Hand an great experience with the gorgeous husky 😍
16/10/2023

Hand an great experience with the gorgeous husky 😍

Miss adorable lilo 😍
16/10/2023

Miss adorable lilo 😍

Address

Hardwick

Telephone

+447840564581

Website

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