Star Grooming- Cat Specialist

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Horndon on the Hill
Star Grooming- Cat Specialist

We are a CAT GROOMING SPECIALIST located in horndon on the hill, Essex. We accept cats of all sizes🐱
(20)

24/10/2024

If anyone doesn’t have there remaining dates for this year (2024) please message me

Along with putting name on list for 2025 dates 😊 xx

24/10/2024

It’s grooms like these that make me love my job even more, to know I make a difference to every kitty that comes through our doors.

This lovely Persian is Misty, she came in needing the full works, with quite a lot of matting due to unexpected circumstances.

The owner opted for a FULL kitty MOT ☺️ full groom & teeth cleaning. Misty is now feeling 1000x better and will be feeling like a new kitty 🥰

By appointment only
To book your cat in for a groom message ☎️07393897565 or visit our website stargrooming2020.com

29/09/2024

Hello everyone, over the weekend I sustained an injury to my wrist which has resulted in them sending me to a specialist today.

A hospital stay and surgery was determined

Ill be in contact with everyone booked in this week, once I know more

Apologies for any inconvenience

23/06/2024

Hello, everyone. It is confirmed that this week is going to be extremely hot getting up to 28° on some days

Those booked in from Monday-Friday I will be in touch shortly to rearrange/reschedule your appointments as even with aircon once it gets this high, there is still a risk of heat stroke. In which I will not risk the pets safety.

If I haven’t yet got in touch you will hear from me by tomorrow.

20/06/2024

For everyone booked in for the coming weeks

10/06/2024

With it now being law from today that all cats must be legally microchipped, If any of your cats need microchipping I will be able to add this as an additional service after a groom.

28/05/2024

Hello, everyone.

Anyone waiting to hear back from me please be patient I am currently unwell with potential flu.

Thank you to all those that rescheduled today, please be aware for those booked in this week that I may need to reschedule you as well depending on how I recover, I will try give as much notice as possible but I am taking it day by day.

Thanks for your patience and understanding, I hope to see you all soon xx

Jade @ star grooming

10/05/2024

Hello everyone, quick announcement.

As we come into the warm weather some days being potentially 24/25° or higher.

Even though we have aircon for those hot days once it gets to the stated temp or above it then becomes a heat stroke risk due to the nature of our equipment dryers etc. Therefore days where it reaches the stated temps are likely to have changes made to there appointments (either rescheduled to another day, late night appointments or early mornings) please note we will try our best to be accommodating but due to how busy we are, if needing to change we may not be able to get you in on preferred day.

Our priority is always pets welfare so as and when we need to do any changes we will give as much notice as possible, however there may be a time where we will need to make changes less than 24hrs before appointment.

Hope everyone is enjoying the weather and we look forward to seeing you all again soon 😊

Jade @ star grooming

08/02/2024

Due to flooding & the continuous predicted rain throughout the day we will be closed today to ensure the safety of our clients

Everyone will be rescheduled 👍

29/01/2024

Jasper & rose
Deshedding full grooms

29/01/2024

Holly and molly
Lion cut full grooms

26/12/2023

Hey everyone! Hope you all had a lovely Christmas and Boxing Day. Everyone’s photos will be over this week.

I’d like to thank everyone for being so amazing and supporting me during this year and those who continue to support my business.

I cannot wait to see you all again in 2024 after a much needed rest

Many thanks Jade xx

———————————-

I am currently a little behind on dates but all clients will received them by 31st December at very latest. Please note a small increase will be in effect starting the 1st January 2024.

IMPORTANT NOTICE:
In 2024 I will be doing a lot of showing of my dog who is attending crufts 2024 & my new horse who is in training, as many of you know.

So I will send everyone’s dates over HOWEVER these are subject to change at any point during the year to accommodate any new show dates that I am not yet aware off. I WILL ALWAYS GIVE NOTICE of at least 2-4 weeks, if needing to change your appointment, I will try my best to accommodate moving you where possible to a space that suits you.

Hope you all understand and if any questions please feel free to ask or message.

😊🥰

21/10/2023

Due to such high demand for appointments in 2024 we will be offering a multi cat day AND out of hours appointments

Multi cat day
———————-
This is where your cat/s will share there appointment with one other cat from a different household (kept separate at all times and worked on separately)

This will ONLY be available 1 day every couple weeks at a slightly reduced rate and must be requested to book. This will be trailed and if all goes well will be kept on.

We will still be operating as 1-2-1 grooming 99% of the time x

Out of hour appointments
——————————————-
Out of hours appointments are a fixed price of: £120 small cats
£130 medium cats
£150 large cats
£165 for xtra large
Per cat

Please note a minimum of £350 in appointments must be booked on days off

And a minimum of £120 for appointments after 5pm on working days.

(not including extra fees such as matting etc)

09/10/2023

Our Client list is now open to put your name down for 2024.

This is for those who wish to be scheduled every 2-12 weeks.

We have 46 clients already on this list. Which means over 150+ appointments have already been secured!

Even if you think I have you on the list please still comment to ensure I haven’t missed you out!

My Diary for predicted dates is already filling up quickly! Those on more regular schedules will take priority with scheduling.

All predicted dates will be sent out on:
11th December 2023

25/09/2023

Hello, everyone a quick update.

1. All photos from last couple months will be uploaded shortly.

2. IMPORTANT NOTICE:
I will no longer be tolerating late booking fee payments/same day payments

Unfortunately I have had a increasing amount of people asking for on the day paying in full and it coming to bite me at last minute/same day no shows or late turn ups resulting In me loosing lots of my monthly wage. Along with a couple people refusing to pay for the missed appointments (even tho it should have been already half paid for)

I can no longer accommodate this as my kindness and understanding has been taken advantage to much.

If you need to adjust the date you want to pay the booking fee (to accommodate pay day or other reason) the appointment date that you are booking will also need to be adjusted.

3. Late fees will also be enforced a lot more due to the amount of late pick ups recently as stated in my terms and conditions
EVERY 15 minutes late after time stated is £5

Those who already have specific payment dates and payment schedules won’t be affected

Hope you can all understand and I am so thankful the majority of my lovely clients pay on time AND turn up on time or just slightly after x🙂

Jade @ star grooming

04/08/2023

Once again another NEW certificate on a CAT & dog oral & dental health course

03/07/2023

We finally done it!
Our boy went and showed his little socks off and got two seconds and a third in his classes, qualifying him for Crufts 2024!

26/06/2023

Lovely sassy little nova had her microchip done today in the comfort of her own home to ensure she has a lifetime permanent identification. Along with a nail trim as they was super long💅

She then went off to have a long play and run around until she fell asleep 🥰

To get your kitty microchipped please message:
07393897565
Jade @ Peanuts Mini Microchips

Paige Emma Kelly
Paige's Dog Grooming

Address

Horndon On The Hill

Telephone

+447393897565

Website

http://Stargrooming2020.com/

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