16/11/2025
Good morning! Polite notice! Firstly I want to say I know this is only a handful of people and most of my pup parents are the absolute best at keeping me upto date with their dogs,
Unfortunately over the last 2 weeks I have lost almost £300 from missed appointments and last minute cancellations. I have had late arrivals I have had to squeeze in and rush. As well as dogs waiting to be collected almost 3 hour's after they have been due to be collected.
Now I am understanding, and I do my best to be flexible and as a parent I know missing appointments are not always in your control, and I have had to change appointments due to illness. However as a parent and a business owner I do have to provide and I have bills to pay, so I am going to need to be firmer with the no shows and late cancellations in order to protect my income., or I will need to start taking deposits, this is not something I want to do as it will put more pressure on my clients and add more work for myself. Especially with christmas coming up.
I hope you are all enjoying your weekend and if you need reminders for your appointments please just ask 😊