Duty of Care - Animal Ambulance

Duty of Care - Animal Ambulance Offering professional pet transport and veterinary ambulance services throught London and the South East 🟢🚑🐾

We will transport your pet safely and securely in our professionally converted Animal Ambulance, authorised by DEFRA (meeting UK and EU legislation). It is fully ventilated and designed for maximum safety, security and comfort.

16/04/2025

Yesterday I transported a 3kg Pomeranian who had been run over by a double-decker bus! With multiple fractures, internal bleeding and respiratory failure it was a time-critical journey with a vet and vet nurse on board 🚑

This morning I was called to help an elderly gentleman who said his cat had injured her leg, and was probably broken. He did not drive and was desperate to get to the vet asap. I arrived within 30 minutes of the call. The cat was calm but unable to move properly. Upon closer inspection, as I lifted her gently into the carrier, the “injury” became visible. Her forelimb was trapped in her collar! Her long coat had hidden the cause of the lameness. I removed the collar and both cat and owner were visibly relieved! No emergency trip to the vet needed. 🐈

This is why I love what I do. Every day is different and so rewarding! 🐾

Assisting a beautiful Samoyed who is in recovery from Cruciate Ligament surgery. Problem is she has bags of energy and i...
09/04/2025

Assisting a beautiful Samoyed who is in recovery from Cruciate Ligament surgery. Problem is she has bags of energy and isn’t appreciating the seriousness of her injury. 🐾

02/04/2025

Busy day so far…. 🐾 🚑 😎

🐾 After a busy morning of veterinary transfers 🚑 I headed to Merrist Wood College to deliver a Pet First Aid workshop to...
27/03/2025

🐾 After a busy morning of veterinary transfers 🚑 I headed to Merrist Wood College to deliver a Pet First Aid workshop to the HE under-graduates 🎓

27/03/2025
One of my favourite pet passengers! We had a nice chat whilst driving into Central London 🥰 🐶 🐾
25/03/2025

One of my favourite pet passengers! We had a nice chat whilst driving into Central London 🥰 🐶 🐾

21/03/2025

Today I had the pleasure of chaperoning two budgies to see the specialist avian vet. So interesting when I get to attend the consultation for the exotic pets.

It was a pleasure to be invited by Elysian (Animal Assisted Therapy & Learning) to deliver a Career Aspiration session t...
20/03/2025

It was a pleasure to be invited by Elysian (Animal Assisted Therapy & Learning) to deliver a Career Aspiration session to their young people. We talked a lot about opportunities and options in the animal industry. 🐾

13/03/2025

🚑 🐾 Ten years ago I walked away from a secure and well paid job as a College Lecturer. Lots of factors contributed to my decision to leave but it was absolutely the only (and best) thing I could’ve done, given the circumstances. On 13th March 2015, I carried out my first job as a self-employed sole-trader. The last ten years have been a thrilling and exciting rollercoaster. IT WAS THE BEST DECISION I HAVE EVER MADE! I love what I do and I am so proud of how my little business has evolved and grown. Every day is different and I get to meet so many kind and like-minded people. Here’s to the next ten years! 🥂

Had a busy few days…. Including a puppy with suspected lungworm, a Labrador with continuous seizures and a Miniature Sch...
11/03/2025

Had a busy few days…. Including a puppy with suspected lungworm, a Labrador with continuous seizures and a Miniature Schnauzer with multiple serious health issues 🚑 🐾 🐶

🐾 It was a pleasure to accompany Inca to the vet today. Her elderly owner was really worried about her loss of appetite ...
19/02/2025

🐾 It was a pleasure to accompany Inca to the vet today. Her elderly owner was really worried about her loss of appetite so arranged an emergency appointment, but needed my help to take her to the vet. Thankfully she was given the all-clear after a thorough examination. 🚑 🐕‍🦺

As part of my role with Animal Direction, I had the pleasure of chaperoning Lychee, whist he undertook training with the...
09/02/2025

As part of my role with Animal Direction, I had the pleasure of chaperoning Lychee, whist he undertook training with the Fire Service for this TV programme. 🎥 🐾 🔥

🚑 🟢 An emergency transfer of a critical feline patient with a collapsed trachea. We travelled to RVC QMH with two vets o...
06/02/2025

🚑 🟢 An emergency transfer of a critical feline patient with a collapsed trachea. We travelled to RVC QMH with two vets on board. Having to stop twice to intubate, it was a pretty stressful journey. 🐾 🚑

05/02/2025

🚑 🐾 Emergency callout today for a retired racing greyhound collapsed in the back garden. I arrived within 20 minutes of being called 📞Triaged the patient, loaded him onto the stretcher and into the ambulance and straight to the vets 🟢 🚑

🚑 Starting 2025 off with an unusual patient 🦎
03/01/2025

🚑 Starting 2025 off with an unusual patient 🦎

Happy New Year 🥳 Wishing all my clients, customers and supporters a happy and successful 2025. If you are out celebratin...
31/12/2024

Happy New Year 🥳 Wishing all my clients, customers and supporters a happy and successful 2025. If you are out celebrating tonight, don’t end up like Baby David here - take it easy everyone 🥂 😁

So handsome! 🐾 🥰
21/12/2024

So handsome! 🐾 🥰

12/12/2024

Address

Lodge Road
Leatherhead
KT229

Opening Hours

Monday 8am - 10pm
Tuesday 8am - 10pm
Wednesday 8am - 10pm
Thursday 8am - 10pm
Friday 8am - 10pm
Saturday 8am - 10pm
Sunday 8am - 10pm

Telephone

+447909966892

Website

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Our Story

Emma Warren-Brown is the Owner and Director of Duty-of-Care Pet Services UK. Emma started her career as a College Lecturer in 1999, specialising in Animal Science and Welfare. During her career in the Further Education sector, she took on several senior management roles, including Director of Faculty (Land Based).

Emma is the Principal at Animal Academy, and is also Training Director for the Hybrid Breeders Association, promoting ethical breeding of dogs. Emma has been delivering Pet First Aid Courses to pet owners, students and professionals since 2016. Her passion for promoting animal welfare in education is enhanced in her role as a National Standards Verifier for BTEC Animal Care courses. Emma has taught Animal Behaviour, Advanced Animal Welfare, Animal Nutrition, Animal Feeding and Accommodation and Animal Handling. She has extensive knowledge and experience of a range of pet species, ranging from cats and dogs, to small mammals, to reptiles, to birds and fish.

She appeared on Channel 4’s It’s Me Or The Dog as Britain’s leading dog intelligence expert, and also featured on BBC Radio’s The Barking Hour launching the Pet Alert Scheme. Emma operates a Veterinary Ambulance service throughout Surrey, and is a Microchip Implanter.

We offer a range of pet-care services such as Home Visits and Feeding, Local Pet Taxi, Nationwide Transportation, Emergency Aid, Microchipping and Pets-at-Rest Service. Fully Insured and DBS-checked, We are able to care for ALL species of pets (dogs, cats, rabbits, guinea-pigs, ferrets, chinchillas, small rodents, fish, reptiles, birds, chickens). We will transport your pet safely and securely in our professionally converted Animal Ambulance (named Dexter), authorised by DEFRA (meeting UK and EU legislation). It is designed to cater for pet species, and can transport several animals at once. It is fully ventilated and designed for maximum safety, security and comfort. We operate our home visits in Mole Valley and surrounding areas (Cobham, Leatherhead, Dorking and Reigate) covering the following Surrey postcodes: KT11, KT21, KT22, KT23, KT24, RH2, RH3, RH4, RH5. If you require our cremation or transportation services outside of the local area, give us a call to discuss your requirements.