11/05/2020
🐾🐾🐾 WE ARE OPEN 🐾🐾🐾
Hi everyone! We hope you’re all doing Ok. And we would like to let you know that we will be doing our absolute best to tey and get everyone booked in, just bear with us it is very busy time.
Please read carefully the following steps which we will follow, and we also expect all our customers to follow as well for everyone's safety.
🐾🐾 We will all be wearing gloves, masks, and aprons from now on to groom all dogs and cats.
On arrival please ring the door bell and attach dog lead to Hook/ Lead attached to the door on the outside, step back and wait for us collect your dog, then we will secure them with one of our slip leads and remove their lead and collar which you will then need to take home.
🐾🐾 When collecting, please attach your dogs lead with collar to the hook/ lead outside the door, and place payment in the plastic bouch provided (correct amout if possible) or you can pay via bank transfer (details will be provided on request) please make sure to step back from the door.
🐾🐾 We will NOT be dematting any dogs (as this needs to be done prior to the bath and would increase the risk of infection transmission). If you would like your dogs hair left longer please ensure he or she is free from any knots or matting or the only option will be to cut short. (EXTRA CHARGES MAY APPLY)
🐾🐾 The times we have your dogs will also change, as now we will be disinfecting everything between each groom it’s going to take longer, so please bare with us, also as some dogs have missed appointments they’re all going to be super hairy so will take longer to dry and brush out etc. (EXTRA CHARGES MAY APPLY)
🐾🐾 We ask all our customers to be on time when dropping off and collecting, as we can not have overlaping appointments for safety reasons, and if we call you to collect, we would like to collect as soon as possible, to minimise the time your dog or cat left at the salon.
🐾🐾 If you need to cancel or change appointment, please give us full 2 working days notice, to avoid being charged full amount as no show.
🐾🐾 Please if you are self isolating or you or any member of the household display symptoms please let us know.
🐾🐾PLEASE HELP US KEEP EVERYONE SAFE🐾🐾