30/04/2024
Full Time Veterinary Receptionist & Animal Care Position
Eye Veterinary Clinic (EVC) is looking for an enthusiastic person who would like to combine client care and patient care. This exciting role will offer an equal split of βhands onβ animal care, supporting our nurses and veterinary surgeons as well as joining our lovely front-of-house team, looking after our clients and referring vets. Vision is our Mission, and we aim to always provide exceptional service to our patients, their families and referring vets, here at our busy specialist veterinary ophthalmic centre in beautiful Herefordshire.
Our friendly receptionists are the face of EVC, ensuring our patients, clients and referring vets always receive an excellent standard of service. As part of a team, you will take initial telephone calls from both clients and referring vets, make appointments and welcome visitors to the practice. You will also manage incoming emails, complete client paperwork, take payments for invoices, process repeat prescription requests, maintain client records on our database, scan and file documents appropriately, (including GDPR related information), and liaise with referring veterinary practices.
Our animal care team are vital to the smooth running of our practice and perform a wide range of duties, looking after our patients and our lovely hospital premises.
No specific veterinary experience is required; however, the successful candidate will combine natural compassion and care with an organised and thorough approach. We will offer full training for the right applicant and offer a supportive environment for them to develop in this role.
We offer a competitive salary, 4% company pension contributions, private health cover, life assurance, cash plan, employee assistance programme, free onsite parking and two acres of beautiful orchard to enjoy and relax in.
This is a full time role, working 4 days a week, approximately 38 hours a week. Exact shifts and days to be agreed. Currently no weekend shifts are required.
Experience:
β’ Animal Care: (Preferred)
β’ Customer Service: (Preferred)
Please email Lisa Willis with CV to [email protected]
Closing date for applicants: 20 May 2024