26/11/2024
Grooming Release Form
IF YOU OR ANYONE IN YOUR HOUSEHOLD IS SHOWING SYMPTOMS OF COVID 19 PLEASE PLEASE CONTACT US ASAP TO REARRANGE YOUR APPOINTMENT.
We always do everything we possibly can to make sure you pet’s time in the salon is as pleasant as possible. Unfortunately, occasionally grooming can expose a previously hidden medical issue, or aggravate a current one. This can happen during or after grooming.
It is possible that an accident could occur during grooming. Upmost care and caution will always be taken, but cuts, scratches, nicks and quicking of nails could occur. Lorna's dog Grooming will not be responsible for any conditions or problems discovered during grooming. Lorna's dog Grooming will not be responsible for accidental death of the pet as a result of any pre-existing health condition. I have raised any health concerns and relevant information with the grooming team.
Should Lorna's dog Grooming determine, at it’s sole discretion, that urgent veterinary care is required, I agree to pay all associated fees and costs. If my pet’s vet is not available, I authorise Lorna's dog Grooming to use its chosen vet. Lorna's dog Grooming will not be liable for any after-grooming effects of de-matting, clipping or brushing procedures, or problems uncovered on a badly matted or otherwise neglected coat including, but not limited to, skin redness, itchiness, or self-inflicted irritations from excessive external scratching or rubbing. Time and costs associated with de-matting are unpredictable. I agree to pay whatever fees are incurred as a result of de-matting. Whether a dog is matted is at the sole discretion of Lorna's dog Grooming . Any quoted price for grooming is based on the dog being presented to us in good condition. Extra charges will be incurred for matting.
I agree that I have truthfully informed Lorna's dog Grooming if my pet has ever bitten another animal or a human, or if they have any other aggressive tendencies. I agree and understand that I will be held solely responsible for any injury, harm or damage to property caused by my pet.
Lorna's dog Grooming reserves the right to refuse to groom a pet in an unsatisfactory state, including, but not limited to, behavioural issues, fleas, ticks, other parasites or kennel cough. I understand my dogs groom may be incomplete if my pet becomes stressed or demonstrates behaviour deemed to be aggressive or distressed. Full payment is required for all grooming services.
Lorna's dog Grooming operates a strict policy on missed appointments and I agree to that if I need to change an appointment I will notify Lorna's dog Grooming no less than 48 hours before the booked appointment. If insufficient notice is given, I agree to pay 50% of the estimated grooming charges. If appointments are missed on a regular basis, pre-payment will be required. You are required to pay a deposit when booking your appointment based on the price of the groom.
Please ensure your pet has been given sufficient opportunity to relieve themselves before entering the salon.
Please do not feed your pet 30mins prior to grooming.
You must inform your groomer of any health condition and may be asked for a letter from your vet stating fitness for grooming.
Whilst every care is taken, pets are left entirely at the owners risk.
The grooming team have the right to refuse any pet or customer without reason.
The grooming team have the right to cancel or stop a groom if it would affect the welfare of the pet or the safety of the grooming team.
Matted Pets
We will endeavour to groom your pet to your requirements however if the coat is matted the coat will be clipped out. Depending on the severity of matting, the groom may incur extra charges and we may not be able to carry out the groom to your requirements.
Pets that are pregnant or lactating will not be accepted for grooming.
If your pet is found to have fleas we will charge a fee of £15 in addition to the cost of the groom to cover costs of flea shampoo and salon sanitisation.
If you pet is found to have a tick we will remove for £3 per tick but do advise vet advise is sought due to tick Bourne diseases.
Lorna's dog Grooming may take before and after photographs of your pet for training and development purposes and for the purpose of marketing and promotional activities. By signing this form I understand that Lorna's dog Grooming will have the right to use these images of my pet for these purposes.
I hereby confirm that I understand and agree to all points stated above.
ULTRASONIC TEETH CLEANING TERMS AND CONDITIONS
This method of dental cleaning is highly effective in removing mild tartar, improving gums, breath odour and overall oral health, Lorna's dog Grooming cannot guarantee the results, effectiveness or suitability for individual pets due to varying external factors. If dogs become distressed or we discover anything likely to cause discomfort to your pet, we will discontinue immediately and inform you. The best approach to solve this will then be discussed with you.
Each pet will have its own tooth brush head that will not be used on another dog. This is purchased at the initial treatment and will be replaced after 25 treatments or sooner if required. Some pets may chew the brush head, if this is excessive it may need replacing sooner to maintain effectiveness. Brush heads will require replacing after 1 year regardless of number of times they have been used.
If we feel any teeth are loose or at risk of becoming loose when the tartar comes off we may request you get your pets’ teeth checked at your veterinarian before treatment. It is possible that the tartar build up will be too great and then a veterinary dental may be necessary initially and then follow up ultrasonic maintenance visits with us.Lorna's dog Grooming cannot be held responsible for any problems occurring from poor dentition before, during or after any ultrasonic treatments.
ultrasonic treatment is not a veterinary procedure and we cannot diagnose any problems with your dogs mouth. Please have have any advisories checked by your veterinarian.
Lorna's dog Grooming 2 types of treatment plans.
The cost of maintenance add-on treatments will be charged at each appointment and is based on frequency.
I, the undersigned, understand that the effectiveness of the ultrasound teeth cleaning is based on frequency and that optimum oral health might only be achieved by keeping to the frequency recommended by The groomer
If you are unhappy with the groom for whichever reason, you have 48 hours to report to your groomer in order for us to make reasonable adjustments. This does not include dogs who do not tolerate the grooming session. After this time there will be a charge to alter the groom. If the dog is dirty a bath may be required which will incur a fee.
By signing these Terms and Conditions I acknowledge reading them, understanding them and I agree to them for any and all treatments. Please note by allowing us to groom your pet you are agreeing to the terms and conditions.
