04/10/2025
I’m sharing this from my other page because it isn’t specifically puppy/pregnancy related and I feel that great customer service is worth shouting about!
https://www.facebook.com/share/p/1GJV6xMbvA/?mibextid=wwXIfr
Does your dog food company send you flowers?
Well mine does!
Some people knock Butternut Box, but I have to say their customer service goes above and beyond the expected. This is actually my second bunch of flowers from them. One when Bella died, and this one sent for Maddie who died earlier this year. They even offer bereavement counselling.
The story started with me complaining that I kept getting emails saying I was entitled to 50% off and when I tried to use the discount it didn’t work. I flagged this up with them and at the same time updated my account (which has details of your dogs). Not only did I receive flowers, but also 60% off my next box by way of apology for the emails!
I can also report that heavily pregnant Keeva has decided Butternut Box is her chosen pregnancy diet😂. She isn’t allowed her usual Naturaw because the calcium levels are too high for pregnant dogs, she is completely refusing the Akela kibble and Forthglade wet food. Only Butternut Box will do it seems!
I can also add that Butternut offers a really easy and flexible system where you can postpone boxes, rearrange delivery and change recipes very easily. This is not the case with others I have used.
If anyone wants to try it use my code to get a discount. My dogs all love it and it’s great for mixing up with kibble if you are on a tight
It's 60% off your first box (and 30% off your second box) of Butternut Box meals. That's freshly prepared dog food, cooked like you would at home, and delivered to your door. No need to thank me - I'll get 60% off my next box too. Go us. Check it out here: https://butternutbox.com/Vanessa394?share_source=copylink 🐶💛
PS this is cooked frozen food, not raw