28/10/2024
Polite reminder: office hours are 9am-5pm Mon - Fri CLOSED Sat & Sun. I am to respond as soon as possible, but defiantly within 48 hours. Please bear in mind that my work schedule varies from day to day, and as such so will my response time.
Messages, emails, Whatsapp etc sent before 9am or after 5pm will not be looked at until the following day. If sent on the Weeknd I will not look at them until Monday.
Please note that as much as I LOVE my job I am also a full time mum of two and have a very busy schedule aside from Canine
Reactive.
Where possible I ask new clients potentially looking to work with me, that they use this link to book a discovery call to save the ping pong of messages. I will invite you to do this anyway, so to save time and repetition please just book the call.
https://calendly.com/canine-reactive/discovery-call
Current clients, please refrain from contacting me either side of office hours. As much as support is part of your packages, I also need some down time, my work phone is also my personal phone (this will be changing soon), so it can be stressful when I get notifications late in the evening or on weekends when I am supposed to be with my family.
EVERYONE: Please do not PM me on my personal messenger. I have a business page which you can message me there. Or like I say book a discovery call if enquiring about my services, or use one of the many other ways of contacting me.
Thank you so much for your understanding.❤
Gemma
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