14/01/2024
Hi everyone
Unfortunately there are more and more instances of cancelling appointments at short notice.. sometimes 10 or 20 minutes before the start which doesn't give anyone a chance to rebook. So we are going to have to make some changes.
We have always been very lenient with this in the past but this last week alone 10 appointments were cancelled last minute.
So from now on there will be a 6 hour limit if you cancel at short notice then you will still need to pay for your slot. I will be checking as it also seems that the honour system we've had in place is also being abused. You will also only be able to book slots 2 weeks in advance this is to try and stop confusion over what times and days you have booked.
We've kept the price low since the field has opened, but if this continues then we will have to put the prices up to pay for a booking system that takes payment on booking, insurance is increasing due to the banned breeds and I don't wish to ban them from coming, or anyone else for that matter.
If you have any concerns or complaints feel free to let us know I know the field has been a tad waterlogged lately, apologies I can't control the weather, at least its not as bad as it used to get.