Derwent Valley Vets

Derwent Valley Vets Derwent Valley Vets is an independent vets owned by Claire and Rebecka with a single clinic based in Matlock, Derbyshire.

Reintroducing the ‘H’ back in BOAT HOUSE! ✨ Our beautiful, hand-painted sign took a bit of a battering in the recent sto...
11/10/2025

Reintroducing the ‘H’ back in BOAT HOUSE!

✨ Our beautiful, hand-painted sign took a bit of a battering in the recent storms, but we’re proud to have it back fully restored. Though we must admit… ‘Boat Ouse’ did have a bit more of a Derbyshire ring to it!
😉

🎆 Reminder ahead of the Matlock Bath Illuminations tomorrow night! 🎆 It’s not too late to take all the steps that you ca...
10/10/2025

🎆 Reminder ahead of the Matlock Bath Illuminations tomorrow night! 🎆 It’s not too late to take all the steps that you can to support your pet through this firework season 🩵

Our very own superwoman has done it again! Starting at 8am Saturday, our incredible Lead Vet Lisa set out on a 100-mile ...
01/10/2025

Our very own superwoman has done it again!

Starting at 8am Saturday, our incredible Lead Vet Lisa set out on a 100-mile run… and conquered it in just 27 hours! 💪

That means while most of us were fast asleep, Lisa was powering through the night - battling wind, rain, and fog to become the FIRST female runner to cross the finish line just before midday on Sunday! 🥇

And if that wasn’t impressive enough… she still showed up bright and early at 8am Monday morning, ready to get back to work!

We have more good news to share this week! We’re proud to announce that our Silver Cat Friendly Clinic accreditation has...
27/09/2025

We have more good news to share this week!

We’re proud to announce that our Silver Cat Friendly Clinic accreditation has been renewed for the next 3 years! 🐱🩵

This means we continue to meet the high standards set by the International Society of Feline Medicine to make visits less stressful and more comfortable for our feline friends!

You can read more about what it means to be a ‘Cat Friendly Clinic’ here: https://icatcare.org/cat-friendly-clinic/for-owners-and-caregivers

Those of you with good attention to detail may notice a new sign in our waiting room 👀Back in November last year we had ...
15/09/2025

Those of you with good attention to detail may notice a new sign in our waiting room 👀

Back in November last year we had an inspection from the Royal College of Veterinary Surgeons (our governing body).

As with any inspection process there were quite a few nerves on the day itself but the team excelled themselves and we were delighted to obtain the RCVS "General Practice" award on our first attempt at accreditation. We were deemed to go above and beyond what is required for the core standards level of accreditation.

We are so proud of the team 💙 and the hard work they put in to ensuring that we are worthy of such a recognition.

What is an RCVS accredited practice?

An RCVS accredited practice is a veterinary clinic or hospital in the UK that has been officially approved under the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme (PSS).

This is a voluntary scheme – Veterinary practices are not legally required to join, but those that do are independently inspected and accredited by the RCVS.

Accreditation shows that the practice meets or exceeds recognised standards in areas like hygiene, facilities, equipment, staff training, record keeping, and clinical governance.

Practices can be accredited as a Core Standards practice, General Practice, or Veterinary Hospital, depending on the services they provide and the level of facilities available.

For pet owners, the accreditation is a quality mark: it shows the practice has been inspected and meets a set of nationally recognised standards.

A veterinary practice accredited as a General Practice has gone beyond the basic Core Standards and must show it provides a high standard of clinical care for its patients.

"An RCVS accredited General Practice is a well-equipped, well-managed veterinary practice that provides a high standard of routine care and treatment for animals, plus access to emergency care."

https://animalowners.rcvs.org.uk/accredited-practices/about-the-practice-standards-scheme/

💙 Teamwork makes the paw-fect care 💙Here at Derwent Valley Vets, we don’t just go the extra mile for our patients and cl...
04/09/2025

💙 Teamwork makes the paw-fect care 💙

Here at Derwent Valley Vets, we don’t just go the extra mile for our patients and clients, we do the same for each other too! 🐾

Here’s our lovely nurse Laura helping receptionist Jane get her fluffy socks on to stay cosy. 🧦❄️
As many of you know, our building may be full of character… but it’s also a little chilly at times! You might spot Jane wrapped up in her heated gilet or with a blanket over her knees.
Whatever it takes to stay snug while she keeps everything running smoothly up front. 😊
Because great care starts with a great team. 💙

27/08/2025

Update 13.45: We are pleased to report PetsApp is back online 🙌🏻

This morning we are experiencing some technical difficulties with our PetsApp system. Please call the practice with any urgent enquiries on 01629 55666. Sorry for any inconvenience caused.

Introducing... FREE Dental Checks for Your Pet! 🐾🦷 Worried about your pet’s oral health? We’ve got you covered! Book a F...
26/08/2025

Introducing... FREE Dental Checks for Your Pet! 🐾🦷

Worried about your pet’s oral health? We’ve got you covered! Book a FREE dental check with one of our Registered Veterinary Nurses.

What’s included?
✅ A dental assessment performed by a veterinary professional
✅ One-on-one guidance on how to brush their teeth
✅ Expert advice on safe dental chews & supplements
✅ Tips to keep their smile healthy and pain-free!

📍 Visit us or call to book your FREE check today.

26/08/2025

We are currently experiencing some technical difficulties with our PetsApp system. Please call the practice with any urgent enquiries on 01629 55666. Sorry for any inconvenience caused.

🚨 Puppy Scam Alert! 🐾 🚨Did you know that puppy scams are on the rise? Scammers are preying on eager pet lovers with fake...
23/08/2025

🚨 Puppy Scam Alert! 🐾 🚨

Did you know that puppy scams are on the rise? Scammers are preying on eager pet lovers with fake ads, stolen photos, and heartbreaking lies. 😔 They promise cute puppies at rock-bottom prices, only to take your money and leave you with nothing but disappointment.

How can you protect yourself? 🛡️
Introducing Pet Proov:
A FREE app designed to help authenticate breeders and ensure you're getting a real, healthy pup from a trusted source. 🐶✨

Here's how you can avoid the traps:
What to Look for When Choosing a Puppy:

Red Flags in Communication 📞
Scammers often avoid video calls or in-person meetings. If a breeder refuses to meet or show the puppy live, that's a huge red flag!
Too Good to Be True Prices 💸
If the price of a puppy seems unusually low, it might be a scam. Genuine breeders charge based on breed, health, and care. No discounts or deals that sound too good to be true.
Vague or Missing Health Information 🏥
Always ask about the puppy’s health records. A trustworthy breeder should provide clear details about vaccinations, vet visits, and health certifications.
No Traceable Breeder Information 🔍
If the breeder can't provide a solid history or references, or if they are unwilling to share details about the puppy’s parents or lineage, walk away.
Pet Proov helps you:
✔️ Authenticate breeder credentials and legitimacy
✔️ Verify photos and videos to spot potential fakes
✔️ Give you confidence and peace of mind before bringing your new furry friend home
🐕 Don’t get caught in a scam! Do your research and use tools like Pet proov to ensure you’re adopting from a responsible source. Start your journey to a real, loving companion with confidence. 📲 Download Pet Proov today!

WANTED – A 4th Musketeer! These three ladies are some of the most important people in our practice….and we adore them! ...
22/08/2025

WANTED – A 4th Musketeer!

These three ladies are some of the most important people in our practice….and we adore them!

As our front of house reception team, who man our desk and answer our phones, messages and emails, these are the first people our clients meet on a daily basis and they are five-star ambassadors for the rest of the team behind the scenes.

We are looking for a fourth (or possibly fourth and fifth) member for this very special team.
If you are warm and approachable, and if you are confident in building relationships with clients, making every visitor feel like part of our extended team, this role is for you.

Details about the job:

You’ll be the welcoming face of our practice and play a vital part in ensuring smooth daily operations at a busy front desk.

You would be working in a fast-paced environment and must enjoy working with people and take pride in delivering outstanding customer service.

Previous customer service experience is essential, as this role requires someone who can consistently provide a high standard of care and communication in a demanding and dynamic environment.

Full training will be provided on veterinary-specific systems and procedures, so this is not essential.

As an independently owned practice with a supportive and close-knit culture, we place high value on teamwork, kindness, and respect.

Key qualities we're looking for:

A natural communicator with a friendly and professional manner, both in person and over the phone

Strong organisational and multitasking abilities, with a calm and focused approach when working under pressure

A team player who is also confident working independently and using their own initiative

High attention to detail and a proactive attitude to problem-solving

Competent with basic IT systems and general housekeeping tasks


Working hours:

We’re excited to be offering a flexible opportunity for the right person! This position can be filled by one full-time team member or shared between two part-time colleagues. Our new teammate(s) should be comfortable working a fair share of later shifts in line with our rota, as we’re open until 7pm on Mondays, Wednesdays, and Fridays, and until 9pm on Tuesdays and Thursdays. Additionally, you’d be part of our Saturday rotation, working one in four Saturdays from 8am to 3pm.


For more information, an informal chat, or to send us your CV with a covering letter, please contact our Head Nurse, Emma Thorley, via [email protected] or telephone 01629 55666.

🐾✈️ Expert Vet Tips for Travelling with Your Dog 🐶💼Planning a pet-friendly getaway? 🏖️ Make sure your furry friend is ju...
21/08/2025

🐾✈️ Expert Vet Tips for Travelling with Your Dog 🐶💼

Planning a pet-friendly getaway? 🏖️ Make sure your furry friend is just as ready for the journey as you are!

Here are top vet-approved travel tips to keep tails wagging and stress levels low:

✨ Comfort is Key
✔️ Cozy bed or blanket
✔️ Cooling mat for hot weather
✔️ Good ventilation
✔️ Travel sickness? Ask your vet!

🛡️ Safety First
✔️ Use a carrier, crate, or harness
✔️ Never leave pets in a hot car
✔️ Watch for open windows & debris

🚗 Take Breaks
✔️ Regular walk & water stops
✔️ Travel during cooler parts of the day

🎒 Pack the Essentials
✔️ Food, water, bowls, meds
✔️ Comfort toys or blanket

📍 Destination Ready
✔️ Book pet-friendly stays
✔️ Check ID tags & microchip details
✔️ Vet visit before international trips

🐕 With a little planning, your pet can enjoy the adventure just as much as you! 🐾

📸 Let’s see some pictures of your pets enjoying their holidays 💛

Address

The Boat House, 110 Dale Road
Matlock
DE43PP

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 9pm
Wednesday 8am - 7pm
Thursday 8am - 9pm
Friday 8am - 7pm
Saturday 8am - 4pm

Telephone

+44162955666

Website

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We want your pet to live a long, happy and healthy life as much as you do.

Here at Derwent Valley Vets we want to provide you with a high level of service and excellent clinical advice so that you can keep your pet happy and healthy. We have an experienced team of vets and nurses who work with you as owners to give great clinical outcomes. We aim to give you the opportunity to keep your much loved pets safe and well whilst providing value for money. We love what we do and we hope you do too.