10/01/2025
β οΈ POLITE NOTICE - CANCELLATION POLICYβ οΈ
We reserve time for your pet for every appointment.
We require 24 hours notice for appointment cancellations. Please ensure you take all precautions to not miss your appointment, we are very busy and many clients would take your slot.
Late cancellation and missed appointments will incur a cancellation fee, which will need to be paid in full before further appointments can be booked.
If you arrive late for your appointment, you may be asked to reschedule and the cancellation fee will apply.
If you consistently miss appointments, refuse to pay the cancellation fee or arrive late on a number of occasions, we may refuse to book in any future appointments and remove your details from our records.
Thank you
D & G πΎ