16/01/2025
Just a reminder…
In the last week no shows and cancellations have totalled £360. £192 of that is just today!
If you cannot make your appointment then please let us know. Each appointment gets a text/email confirmation on booking and reminders running up to their appointments. This service costs us via our booking system.
Thursday evenings are our most popular times, we often have clients waiting for these appointments. I am very fair and if I fill the appointment I don’t charge you.
For a bit of perspective I still have to pay my members of staff who are employed. Self employed team members go without pay. The bills still have to be paid, our own bills also have to be paid. It is £136 for two children to go to nursery for the day. We aren’t a massive corporation that can take these hits.
I constantly reinvest offer new better and more exciting things for your dogs to enjoy their time in our care.
I’m seeing this problem across so many service based business, small business cannot simply roll with the punches anymore, if they aren’t supported they will not be here at the end of this year.
Please be respectful of our time, if you cannot make your appointment it takes a two minutes to let us know. We know life happens and if you can help us then we can help you.
Yes…I’m grumpy!
Thank you and goodnight 🐾