07/11/2024
An absolutely wonderful review from a very special client, about a very very special boy. Thank you so much for the kind words and praise. It means the world to us.
This is a bit of a long one but I just wanted to give a special mention to Vets 4 Pets Morpeth. Our Wally’s Mam Seb is the Head Vet Nurse and Manager there and after I took Wally on for walks in 2022 we started going there after I expressed concern about Doug’s back legs. At the first visit they diagnosed Doug with severe arthritis, something which had never been brought to my attention at previous vets. They came up with a care plan and he started on Librella - a monthly injection, which really seemed to help Doug. A year later in 2023 I noticed changes in Doug’s behaviour he was getting quite unsettled over night and seemed quite anxious and sad. I took him to Vets 4 Pets and explained the situation and they suspected he had doggy dementia. Again, they came up with a care plan and he started on medication and supplements which really turned things around for him. He was back to his old self, upside down wanting tummy rubs all the time, playful, cheeky and full of life on his walks. Vets 4 Pets is the first vets we’ve been to where they go above and beyond. Whenever we go there they really make a fuss of the boys. They get so much attention and lots of cuddles when you go into the room. It doesn’t feel rushed when you’re in there and they are so compassionate and caring. I’ve been to other vets which have been brilliant at what they do, but have lacked in this area (for me personally), when booking the appointment I’d have to say he was a bit apprehensive about going and could they please give him a little attention when he went it to make him feel comfortable, in my opinion this should just be a given. In the past Dougie has never liked attending the vets, he was reluctant to go in and would always pull back on his lead. Vets 4 Pets has been a completely different story, he pulled us across the car park and up the stairs to get in, when they called his name he would get straight up and run into the room. Obviously because Seb is also my customer I know full well how much she cares for animals, I know times where she has gone above and beyond, she is so passionate about her work and she makes sure that every team member is too. Because the practice is smaller it also means you generally get to see the same team members each visit which really helps to build a relationship too. The reception team are fab, Sarah in particular is just on top of everything all the time and again they’re all so friendly and caring.
I’ve wanted to put this post out for a while but I knew it would make me emotional. I just want to thank Seb and the Vets 4 Pets team for everything. They changed Dougies life and our lives too. He was so happy, content and comfortable his last few years. I’m so glad he was excited to go the to vets as it would have been awful taking him every few weeks if he hated it.
This isn’t an advertisement but i just wanted to let you know about our personal experience. I wouldn’t hesitate to recommend them. They have been amazing and I can’t thank them enough for everything and for helping me make sure my best friend was always Happy. That was the most important thing to me.
So here’s a photo of my happy Doug, the weekend before he passed. Just says it all, happy until the very end.
Forever my Doug. Love & Miss you always ❤️