Sam's Grooming Room NEATH

Sam's Grooming Room NEATH Multi-award winning, level 3 qualified cage-free dog grooming salon. Offering a calm, relaxed salon environment for your dogs with competitive prices.
(232)

what a beautiful little Princess 👑 ❤️
24/01/2025

what a beautiful little Princess 👑

❤️

Rita ❤️
23/01/2025

Rita ❤️

Woody and Bryn ❤️❤️
23/01/2025

Woody and Bryn ❤️❤️

and Milo also from today, also hand-stripped. Another stunning spaniel ❤️ we so lucky to be able to groom so many beauti...
23/01/2025

and Milo also from today, also hand-stripped. Another stunning spaniel ❤️

we so lucky to be able to groom so many beautiful dogs ❤️❤️❤️

The wonderful Leo, Another day another handstrip ❤️ Definitely the best way to keep the red coats in their best conditio...
23/01/2025

The wonderful Leo,

Another day another handstrip ❤️

Definitely the best way to keep the red coats in their best condition ❤️

23/01/2025

CUSTOMER NOTICE

Unfortunately this month so far has been dire for business,
With some customers booking appointments and NOT TURNING UP or not letting us know they no longer need the slot or cancelling with just an hour or 2 to spare.

Last week we had 8 no shows and 5 people amend their appointments with less than 24 hours notice.

So far this week,
11 customers amending appointments last minute and 7 no shows.

We can not operate a business like this
I can not afford to pay staff for people not to attend the appointments they have booked.
It also does not give us enough time to offer the slot to people on our cancellation list.

Our new terms of service state that if you do not show up or cancel with 24 hours notice, full payment will be required before booking again.
Paid before any future appointments given.
However, this doesn't protect future appointments.

If you do not turn up for an appointment without notifying us with a reasonable amount of time, we will expect the fee to be paid, plus a deposit of 50% for the next appointment booked.

We are going to assess the next 2 months and if we still having issues, I will be introducing a deposit system for all new clients.

It's such a shame as the majority of you guys are amazing and respectful.

We love providing this service to you guys, and I know lots of other service lead businesses struggle with the same issues.
I also personally send out reminders every week on a Sunday to remind you guys in the coming week and you should all now be receiving an email reminder 24 hours before, providing we have an upto date email, I can't do much more my end.

PLEASE RESPECT OUR TIME ❤️

Rosie ❤️
22/01/2025

Rosie ❤️

Daisy ❤️
22/01/2025

Daisy ❤️

Bonnie ❤️
22/01/2025

Bonnie ❤️

Bonnie ❤️
22/01/2025

Bonnie ❤️

Teddy ❤️
22/01/2025

Teddy ❤️

Sully ❤️
22/01/2025

Sully ❤️

Cooper ❤️
22/01/2025

Cooper ❤️

Cabbage ❤️ Absolutely love this dog another one of our absolutely stunning handstipped coats                            ...
22/01/2025

Cabbage ❤️ Absolutely love this dog

another one of our absolutely stunning handstipped coats

22/01/2025
22/01/2025

IMPORTANT NOTICE

We are having some technical issues with our internet provider

This means we can’t use our card machine or online systems.

Please bare with us when visiting

and Bring cash along for the next few days until Virgin come out to fix the issue please

many thanks

Bruno ❤️
21/01/2025

Bruno ❤️

Meet Reggie ❤️ Come today for his first visit with us. what a beauty and was so well behaved
21/01/2025

Meet Reggie ❤️

Come today for his first visit with us. what a beauty and was so well behaved

Address

Windsor Road
Neath
SA111NS

Opening Hours

Tuesday 8:30am - 4pm
Wednesday 8am - 4pm
Thursday 9am - 4pm
Friday 8:30am - 4pm
Saturday 8am - 4pm

Alerts

Be the first to know and let us send you an email when Sam's Grooming Room NEATH posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Sam's Grooming Room NEATH:

Videos

Share

Category

Our Story

Firstly I'd like to introduce myself; I’m Samantha Gosney, the founder of Sam's Grooming room and Peek'a'Puppy pet scanning.

After being around animals all my life I grown great respect for them and gained a natural touch in handling and looking after them. Most young children had hobbies like sports and dancing, but my childhood was spent either up the stables or helping mam look after our tribe of dogs. Fast forward a few years, I completed BA(Hons) in Business and worked many years running hotels and restaurants, but something felt like something was missing, it never fulfilled my expectations. So I sat down and thought what I could possibly do which would allow me to use my creative skills and combined the love and passion I had for animals but fill the desire I had to run my own business. There it was staring me right in the face.

In 2015 I decided to train at my local college the basics of dog grooming. I went on to volunteer at local salons until I felt confident to set up myself. I created a small salon within my home, I always prided myself on the personal touch, customer service and shared any knowledge and advice I could, but upmost ensuring the safety and welfare of peoples beloved pets while in my care. My business grew from strength to strength.

During my first year I entered my first competition, Cymru Groom where I took 1st place in my class. In year 2 I spent a lot of time completing my OCN level 3 in Devon including canine first aid and attending a variety of seminars to help develop my skills within the industry. Since then I have built a salon in my garden where I have more space to grow, offering a cage-free, one to one grooming in a friendly and relaxed environment.