Black Arts Lost Wax Casting

08/06/2023

Hi,
I am having major issues sending emails to gmail accounts, they keep bouncing back undelivered, if you have a gmail account and email me please put your phone number on so I have a way of making contact if this issue continues.
Many thanks
Andrea (Black Arts Casting)

23/05/2022

Just a reminder that the workshop is closed next week. We are also closed for a week commencing the 3rd October.

26/01/2022

We now have a new postal address:
49 Winpenny Road
Parkhouse Industrial Estate East
Newcastle-under-Lyme
ST5 7RH

22/02/2021

Dear customers,

I am writing this update to make you all aware of our current situation at Black Arts. Since our last post in July where we had employed our 10th member of staff, we are now in a very different position. Due to current circumstances involving Covid we are currently running with just 4 members of staff, along side this we are seeing more casting companies that cease to operate and therefore our workload has increased significantly.
With this in mind we ask you to bear with us during these difficult times while we work extremely hard to continue to produce quality work. Following this we will now be adjusting our timelines to the following as from this week:

Mould and cast: 4-5 weeks Reorders from existing moulds: 2-3 weeks Direct casts: 1-2 weeks
These timelines include shipment.

Please use Jotforms to follow the progress of you order as we only have one administrator who's time is very valuable It would also help us greatly if you could fill in the online order form, which can be accessed via: tinyurl.com/black-arts We value your custom and apologise for any inconvienince caused.

Thank you for your continued support.

The Black Arts team

Please click the link to complete this form.

31/07/2020

Thanks all for your patience and your work, we at Black Arts truly appreciate it. Our work load had tripled since January and we've had a bit of a rocky ride working all days and all hours to keep up. We are now happily in a better place! I'm writing today to keep as many as I can informed of progress here and because of an email I've just received that I take very seriously.

I've just had a client request their moulds back as they felt that we may not be in a position to deal with Christmas (surge) orders. I'd like to say that we are aware as you can tell from our last post that this business has struggled to meet 1 of the 3 trusts that we feel a client should have with a caster, and they are the ideas that drive our doctrine here. Those trust being that we will not copy or share images of your work for anyone but you, that we will do the best we can possibly do with your work and that we will do what you ask when you ask us to do it.

We have struggled with the last one due to the huge influx of work we have had. However I am pleased say that we have been aware of this since the beginning and have taken great measures to ensure that we have the ability to live up to our and your expectations. Black Arts have invested in a comprehensive online based order generation, track and order status update software suite so that you will be able to generate your order and see it's progress through our work flow with a simple online login. We have also taken on new premises and concentrated our business solely on cast, finish and plating. We still offer modelling and printing via our 3rd party colleagues.

All of our engineering, chain making and sheet wire manufacture has been mothballed into a new building to allow us to concentrate on our core business of keeping you fed with high speed and high quality castings. Our growth is through your growth.

Our team has gone from a cottage industry of 3 at the end of last year to us just signing on a full time administrator and our 10th member of staff. Our administrator will manage the order generation track and trace suite, book in your jobs, answer your questions and post your work back to you allowing our core staff to concentrate on moulding, injecting, casting and finishing to the highest standards as effectively as modern order tracking and production management can provide. This represents an investment of about £140k and I hope that gives the understanding that we are scaling up, heading in the same direction our clients needs and that we will be able to offer progressively higher levels of service as our new team bed in.

Thanks! Jon and the team at Black Arts

29/06/2020

Dear All,

Black Arts have become very busy, perhaps doubling our work load since lockdown. Due to this we currently have a back log of work, which is being made less manageable by a large amount of administrative requests for confirmation of arrival and confirmation of progress/steps etc. We must now ask that unless it's absolutely critical that all admin request are halted at this time to allow us to concentrate on actual work vs combing through our complete workflow to track jobs. This is costing us at least 10 man hours a day. We have a new administrator starting on Wednesday to alleviate this burden upon completing your jobs. If you have a deadline you need to meet feel free to discuss, otherwise please understand that each admin request is delaying all other jobs. We will be back on top soon and will get back to our standard lead times. Until then we are working overtime every day, and doing our best to get your work out as fast as we can without sacrificing quality. We appreciate your patience and will update here when we are caught up.

04/11/2017

21/09/2017

Black Arts now have in house quality 3D printing to go alongside our existing 3D modelling, moulding, casting and finishing services. Please contact us directly with any questions.

28/02/2017

26/02/2017

12/02/2017

Lil brass animal castings

11/02/2017

Waxes for Monday's lost wax casting, about 500/600 pieces.

06/02/2017

Lost wax casting from 1 - 1000's of pieces - please contact Jon for information or quotation.

06/02/2017

Lost wax bronze investment casting

06/02/2017

Silve rlost wax castings tree prior to investment

06/02/2017

Preaparing wax models for lost wax casting

06/02/2017