22/02/2021
Dear customers,
I am writing this update to make you all aware of our current situation at Black Arts. Since our last post in July where we had employed our 10th member of staff, we are now in a very different position. Due to current circumstances involving Covid we are currently running with just 4 members of staff, along side this we are seeing more casting companies that cease to operate and therefore our workload has increased significantly.
With this in mind we ask you to bear with us during these difficult times while we work extremely hard to continue to produce quality work. Following this we will now be adjusting our timelines to the following as from this week:
Mould and cast: 4-5 weeks Reorders from existing moulds: 2-3 weeks Direct casts: 1-2 weeks
These timelines include shipment.
Please use Jotforms to follow the progress of you order as we only have one administrator who's time is very valuable It would also help us greatly if you could fill in the online order form, which can be accessed via: tinyurl.com/black-arts We value your custom and apologise for any inconvienince caused.
Thank you for your continued support.
The Black Arts team
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