Doggy Paddles Canine Country Retreat

Home
United Kingdom
Newport
Doggy Paddles Canine Country Retreat

'Your dogs health and happiness is our priority' Small caring boarding kennels, Canine hydrotherapy centre and Veterinary physiotherapy.
(6)

09/04/2024

Lots of zooming around in the run this morning! Happy doggos 🐶 ❤️

07/04/2024

Lee has managed to do the first cut of the boarding kennels off lead exercise paddock today, this has got to be good news!

It's held up really well considering it's been used by all the boarded dogs multiple times a day plus our own dogs most days all of the wettest I've known in the 19 years I've been here winter!! 👌🐾

25/03/2024

Some very happy puppies enjoying lots of fun in the big run this afternoon!! ❤️❤️

19/03/2024

Mr Apollo enjoying his stay with us ❤️🥹

05/03/2024

A handsome max in for his holiday with us

29/02/2024

It may be a miserable rainy day but Millie is still loving her stay with us ❤️

12/02/2024

Cery coming out her shelland enjoying her stay with us. When there are so many good smells around the run we are unimportant to the dogs 😂 … until breakfast or dinner time!

02/02/2024

When you’re having too much fun running around playing with friends to pose for pictures. Angel, Bruno, Harvey and Niko ❤️

31/01/2024

Mr herbie enjoying his stay with us ❤️🥰 such a handsome boy

12/01/2024

Now trying to get some nice pics of Archie and Roo on their stay was difficult. Far too many smells to be interested in me that’s for sure! ❤️🥰

31/12/2023

Just a quick reflection on everything our businesses have achieved during 2023 before we plough on into 2024.

Canine Country Retreat, our small boarding kennels continues to be extremely popular providing a safe and caring home from home for all the dogs who come for their holidays or day stays with us. Although licensing rules have changed over the last 18.5 years our kennels has been running our ethos has never wavered ... to provide the level of care we would expect for our own much loved dogs. Having so many regular clients who bring their dogs back time and time again, book their trips around our availability, sing our praises of how well looked after and happy their dogs are and the fact we are often full several months in advance all proves we continue to achieve our goal of putting the dogs in our care first, that their health and happiness is our priority. Without our fantastic kennel staff who completely buy into our ethos and go above and beyond to ensure all our guests are loved this just would not be possible so our hugest thanks go to them 💜

Doggy Paddles has continued to provide hydrotherapy for many dogs each week all safely looked after by Lee for either therapeutic reasons or fun and fitness swims, spring of 2024 will be the 20th year since I first took over the hydrotherapy business and built it up from providing maybe 15 or 20 sessions a week to the very popular service for so many Island dogs we have now and have maintained for so many years. Our very many regular weekly and fortnightly hydrotherapy clients continue to maintain that hydrotherapy keeps their dogs fit, active and happy well into old age as well as the rehab cases who return to full fitness more quickly and easily with regular sessions and this is what keeps our enthusiasm for continuing to provide this very valuable service, it's far from an easy job but it is extremely rewarding!

And in addition to this our veterinary physiotherapy services The Vet Physio go from strength to strength with the addition of a new fully qualified vet physio Emily who is working alongside Julie to be able to offer enough weekly small animal clinic session to cope with increasing demand as well as the addition of offering equine treatments! Emily is about to start her masters in animal Chiropractic next month which is very exciting. Julie continues to teach practical skills to degree level Veterinary Physiotherapy students at Plumpton University and has recently been offered more exciting teaching roles including lead on canine attended days, some online teaching modules and an exciting trip to help present a three day rehab work shop for vets in Poland. As well as this she continues with the extremely rewarding voluntary position of the Wildheart Animal Sanctuary physiotherapy and rehab consultant. Most of all the physio team are just loving being able to effectively treat so many of the Islands dogs to improve their mobility and quality of life as well as support their owners.

The video is a little clip our Julie and Lee's dogs doing what they enjoy most, these are the true reason for all our success, our amazing dogs who teach us so much every day 💜😍

Happy New Year to all our very valued clients and friends, see you next year!! 😊🐾😊

24/12/2023

All of the team would like to wish all our very valued hydrotherapy, physiotherapy and boarding kennels clients a very Merry Christmas and a Happy and healthy New Year 🌲🎅🐾

15/12/2023

Splodge
Brook
Storm
Wispa

All enjoying their stay with us ❤️

08/12/2023

Jackson happy the rain has stopped on his holiday with us

06/12/2023

Blue is having lots of fun on his holidays and is loving play times in our safe, enclosed paddock 💙

06/12/2023

Hard to tell when she's all wrapped up in her coat but this is Skylar who's having a lovely short holiday with us 💜 this is her on one of her walks 🐾

18/11/2023

Liza and kinber

And

Ruby and Beth enjoyed their stay with us ❤️

Hard to take good pictures when are having so much fun running around 😊

10/11/2023

Mr Bertie having a great time with us

16/10/2023

Chester and Lexi are having a lovely time on their holidays with us 💕

15/09/2023

Some very happy doggies ❤️

01/07/2023

IMPORTANT!!!!

Kennel payments

Please could all kennel clients fully read through their kennel booking confirmation carefully, this is VERY important for many reasons, partly to ensure your booking is correct, and that you bring what you need to bring as if not we may need to turn you away and this would be VERY inconvenient for you!

This email also includes payment details and this subject is becoming a problem for us. All of our team want to spend as much time as possible looking after the dogs in our care, we really don't want to have to spend time chasing payments, repeating payment information, asking for overdue payments and basically wasting time we could be spending with the dogs! The dogs deserve our time, as much as we can give them.

Our payment system is simple, you must pay 25% of your kennel cost within two weeks of making a booking, this is a holding fee for the service of us holding the space available for you while turning other customers away. This fee is non refundable. Without this fee being paid we will, unfortunately, have to cancel your booking without notice. The balance of payment is due on or before arrival, absolutely no later than arrival. To pay on arrival this MUST be by cash or cheque. If you wish to pay by bank transfer you must do so an absolute minimum of TWO WEEKS PRIOR to arrival to allow me time to process your payment and inform my kennel staff. You MUST use the correct reference given for each booking so that we can allocate your payment to the correct booking. All of this information will be in your booking confirmation email. If you do not receive this email please let us know ASAP. This is our system, this is what works smoothly for us and saves us time so we can spend as much time as the dogs need. For people asking why we don't take card payments it's because we have absolutely atrocious signal here so if people want to pay at the kennels often there is not enough signal, we tried this before, it really didn't work well and added cost to everyone, our clients at the time voted for bank transfer or cash over increased cost of card payments.

I absolutely hate to nag on this but I have spent too much time recently chasing and reminding and re issuing payment information to multiple people. I want to spend this time looking after dogs. I am in a position of having to employ someone else to do this job if this continues but this will result in an increase of everyones kennel fees (as they won't do this for nothing like I do) and this seems unfair on people who are happy to pay with ease within the timescale we ask.

I hate to have to make this post, I really do but we are open and honest and upfront about costs and payment methods so I don't think it's unreasonable to ask people to just follow the payment methods we have given them. Sadly if not we will have to completely review the situation and take payments at time of booking to stop the constant chasing which all of us hate!

Thank you so so much to all the people who always pay with ease, we really appreciate you! x

18/06/2023

Happy Rudy

06/04/2023

Hello we have a cancellation from this weekend until 24th April. If you would like to book these dates please email us with dogs name, breed, drop off am or pm, collection am or pm and we will book you in. Please email on [email protected]

30/03/2023

🐾 Hydrotherapy bookings 🐾

All bookings for dogs who have injury, illness or pathology will require veterinary consent, this is to satisfy our legal requirements to work alongside your vet to provide the best and safest treatment.

This is an easy process of your vet filling in our consent form or emailing us directly at [email protected] to give consent for hydrotherapy (and/or physiotherapy). If your vet does not already have copies of our consent form these can either be downloaded from our website or please email us for copies, we can email your vet them directly once you have requested consent.

Once consent is in place we can book your dog in for hydrotherapy.

For fun and fitness swims for a healthy dog consent is not necessary.

In all cases hydrotherapy sessions are an half hour appointments and the cost is £110 for a block of 5 sessions or £198 for a block of 10 (9 + 1 free).

PLEASE can you email us at [email protected] for all hydrotherapy bookings as we need to generate a first booking confirmation which is much easier for us to do if you have contacted us by email and we are so busy currently we have very little time for answering the phone, so sorry!

Huge thanks to all our very valued hydrotherapy clients who continue to help to keep Doggy Paddles the success it has been for many years! :-)

30/03/2023

🐾 Kennel Bookings 🐾

We are very busy spending lots of time looking after the dogs entrusted to us, they deserve lots of care but .... this means we only have limited time for admin!

Ideally to make a kennel booking please email us at [email protected] with the following details.....

🐾 Date of arrival and if am or pm you would like to book.
🐾 Date of collection and if am or pm.
🐾 Dog's name, breed/breeds/size and if they have stayed with us before and any concerns about their health or behaviour.

Please also let us know if you wish us to immediately book these dates or if you are just enquiring about availability as the bookings are absolutely flooding in and we can tell you we have space now but it could be gone in half an hour so if you want us to book please give us that info to save disappointment.

We appreciate your help with this, we would much rather give all the dogs an extra extra walk. play, cuddle, brush etc than have to spend extra time in the office backwards and forwards with emails!

Also all payment details will be included in your booking confirmation email, PLEASE could you read these carefully and pay at the times and by the methods requested as again this saves us time and ultimately this keeps our kennel fees as low as possible. If paying by bank transfer your bank will let you know that the payment has gone through to us and it will show on your account also so if at all possible it would be best to check this info rather than emailing us about receipt of your payment, as ever we strive to keep your kennel fees as low as possible for all our clients BUT I have to pay my staff to reply to each email as it all takes up their time.

We are very grateful for everyones ongoing support and help to keep the businesses we love running for you as successful as ever :-)

23/03/2023

Some happy faces in this week. Monty and Millie

10/03/2023

Do you know what the hardest part of this job is? …. Taking pictures!

Here are some of the lovely dogs we’ve had in recently. ❤️

17/02/2023

🐾🐾 Employment opportunity 🐾🐾

*** We are seeking another kennel assistant, this is a great job for any dog lover however PLEASE only apply if you can be VERY reliable and also keen, confident and able to work with all types, sizes and temperaments of dogs and can be flexible and accomodating in your working hours, this is very important as we are very keen to find the right person who will be happy in the job for the dogs sake ******

We are looking for an exceptional person to join our dog care team at Doggy Paddles Canine Country Retreat, ideally immediate start.

Initially we need someone to work for up to three hours per shift, depending on how busy we are, initially on Saturday afternoons and Sunday mornings as well as extra shifts to cover holidays and sickness as needed. We are looking for a real team player but someone who is extremely responsible, trustworthy, capable and can act on their own initiative and work alone also.

You must have animal care experience and be happy and confident to work with all types of dogs from the most shy who need very gentle, kind and careful handling to large, very strong working dogs. All dogs will need to be exercised in all weathers!

You must have great communication skills to be able to work with owners and other team members where communication is vital, where attention to detail is critical in providing the best care for the dogs we are responsible for. Correct record keeping is crucial for animal welfare needs and must be to a very high standard. You will need to make bookings and handle payments etc.

You must be able to work to very high standards, we are a 5 ⭐️⭐️⭐️⭐️⭐️ licensed kennels so we must provide the very highest levels of care and cleanliness at all times. For this you will need great observational skills, be responsible, reliable and hard working.
You will need to have a happy, relaxed yet confident personality as this is what dogs respond to best and is best for the working atmosphere and their mental wellbeing which is so important to us.

If you think you possess the skills necessary to join our small, friendly team where we care for a small number of dogs to a high standard in a lovely setting and are basically a bit (ok very) dog mad then please email us at [email protected] including as much relevant information about yourself as possible, please don't ring as we just don't get time to sit by the phone, we'd rather be spending time with the dogs 🐺🐶🐕🐩🐕‍🦺🦮🐾

Sorry we will be unable to reply to applications from anyone who does not have the qualities or experience we have requested.

28/01/2023

Some of our lovely 4 legged friends staying with us.
Digby and Doris
Eddie and woody
Buster
Calvin
Nim and Luca
Bobby

Address

White Rails, White Rails Road
Newport
PO334RN

Telephone

+441983882669

Website

http://doggypaddlesretreat.co.uk/

Alerts

Be the first to know and let us send you an email when Doggy Paddles Canine Country Retreat posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Doggy Paddles Canine Country Retreat:

Videos

Merry Christmas everyone! We hope all our customers of the 2 legged and 4 legged kind have a wonderful day and have a happy new year. Just a few pics from the year ❤️🐕

Slow mo pongo on the go! Frosty morning

Ever feel like you’re being watched 😳😂🐕

Rico enjoying himself in the big run

Indy and Einy’s first time in our big run! I think it’s safe to say they’ve enjoyed their first experience 🐶

Little leg zoomies Alfie and Sadie 🐶💨

Bertie enjoying his zoomies this morning 🐶💨

Slow mo Bobby 🐕🐶

Calvin fully enjoying the new run! We love seeing the dogs enjoying the freedom of running around ❤️🐕⚽️

💥 Exciting news 💥 After much planning, saving and organising our new very large, very safe and secure off lead paddock is finished so our kennel guests can enjoy plenty of freedom to safely play, run around or whatever they wish as extra exercise alongside their one to one lead walks in our private field. Bobby is a long term boarder with us at the moment so it seemed right that he should be the one to try it out first, he certainly enjoyed himself 💙🐾