For the safety of the staff and your dog Short, Bark and Sides IW requires that you disclose when booking if your dog exhibits any difficult or aggressive behaviour. We must ensure staff and dogs are protected against injury. No liability will be accepted by Short, Bark and Sides IW in injury caused by difficult or aggressive behaviour of your dog. No liability will be accepted by Short, Bark and
Sides IW when any health problem is uncovered or aggravated by any part of the grooming process. We will endeavour to notify you of anything we uncover during the grooming. An additional cost will be incurred for any dogs that require knot or matted coat removal. This incurs additional costs because it is a time-consuming process requiring expertise so as not to injure the animal, it also dulls equipment. Any additional products used in knot removal will be charged for. We no longer pluck ears for dogs and clip the hairs shorter instead. We do not express a**l glands
The minimum charge for a dog grooming appointment is £25
All clients must sign and date a record card and agree to the disclaimer. Please make sure all dogs are well walked and given ample opportunity to toilet before their dog grooming appointment
Please note that any cancellations or no shows, made 24 hours or less prior to their appointment will incur a £15 cancellation fee. We reserve the right to take and use pictures of your dog for social media, advertising and education. If you do not wish pictures of your dog to be used for these purposes, you must notify us at the time of your appointment. Terms and conditions for Cleaning dogs teeth
I understand staff will be using the Cleany Teeth ultrasound toothbrush on my dog which has no vibration, no movement, and no noise. I understand staff will take before and after pictures to show me. I understand that tartar, plaque or stains will be removed from the teeth during brushing. I understand that the staff will stop the teeth cleaning session and I may need to seek veterinary assistance if:
1. Any loose teeth are suspected
2. If my dog objects and becomes stressed or aggressive.
3. Any obvious abnormalities are visible or suspected in the mouth such as: A foreign body embedded in the mouth, Oral warts, Oral Injuries or Tumours. There may be some minor signs of blood on the gum line during and after teeth cleaning as the tartar and the plaque is removed.
2. If the session has to stop for any health or behaviour reasons, i will still happily pay for the full session taking place. I declare that:
1. I do not know of any medical reason why teeth cleaning cannot be carried out on my dog and I acknowledge that it is my responsibility to inform staff in the future should this be the case.
2. I am aware that the teeth cleaning service is not a substitute for a veterinary inspection and staff are not qualified to diagnose abnormalities or disease.
3. I consent to all the above and confirm that i am the legal owner/guardian of this dog
Top ups for Teeth Cleaning is 15 minutes for the whole mouth and must be carried out within 12 weeks of the previous appointment. Top ups are only applicable when the whole mouth is deemed as fully clean.
