What are the opening hours?

Monday 8am - 6:30pm Tuesday 8am - 6:30pm Wednesday 8am - 6:30pm Thursday 8am - 6:30pm Friday 8am - 5pm Saturday 8:30am - 12:30pm

Willow Veterinary Clinic

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Willow Veterinary Clinic

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Willow Veterinary Clinic, Veterinarian, 323 Drayton High Road, Norwich.
(15)

12/08/2024

‼️PLEASE BE AWARE‼️

WE WILL BE CLOSING THE THOPRE SURGERY TODAY DUE TO STAFF SHORTAGES.

WE THANK YOU FOR YOUR UNDERSTANDING

29/07/2024

Good morning

We will be closing our Willow Vets Hellesdon practice at 6pm this evening.

If you need to collect medication please be aware of this.

If you call after 6pm you will go through to norwich night vets as usual.

We thank you for your patience.

19/05/2024

It is still” business as usual” whilst we get used to our improved systems although processes such as booking appointments may take us a little longer than usual.

Thank you for your patience.

Once we are up to speed, our improved system will open up more, exciting developments to ensure you and your pet have the best customer and patient experience.

13/05/2024

From 10 June 2024, all pet cats will legally need to be microchipped in England.

Are you looking to get your cat microchipped?
Give us a call to book your cat in for an appointment, and don’t forget, for Healthy Pet Club members microchipping is one of the benefits included!

To find out more about microchipping your cat: vetcollection.co.uk/health/microchipping-cats

08/05/2024

Today marks National Receptionist Day, and we are celebrating our reception super stars in practice! 🌟

A huge thank you for everything they do, day in and day out!

07/05/2024

The month of May marks the start of National Walking Month.

Why not take advantage of the lighter evenings by going for a gentle stroll with your dog?

You do not have to pound the pavements to reap the benefits: just 30minutes of walking a day is enough to increase cardiovascular fitness, strengthen bones and boost your mental health!

18/04/2024

Did you know…..

from 10 June 2024 it will be compulsory to have your cat microchipped and cat owners could be fined if they do not comply.

MICROCHIPPING FACTS...

A microchip is the size of a grain of rice and is placed under the skin by a suitably trained person (vet, animal charity or local authority).

Microchips contain a unique code that is registered on a national database. If he or she strays, this means they can be scanned with a reader and reunited with their owner if they are found. This is also helpful if an injured cat is bought in by member of the public and we need to contact the owner urgently.

They are permanent and will last the lifespan of your cat.
Cat microchips can also keep other cats out of your house if you have a microchip-activated cat flap, and restrict food access if you have a microchip food bowl.

Cat microchips can be implanted at any age, although many are done when they come in for neutering.

Microchips are INCLUDED as part of our Healthy Pet Club.

For more information on this scheme go here: https://www.thehealthypetclub.co.uk/
Book in now with a nurse for a free consult and implantation of a microchip if your cat does not have one!

03/04/2024

Please be aware ‼️

We are experiencing problems with paying via smart watches and paying via mobile phones.

Please if attending appointments, please could we ask you to bring cash or card.

We appreciate your patience during this time.

30/03/2024

We are experiencing technical difficulties with our phone systems.

If you cannot get through to the practice and your pet needs urgent treatment, please come to Norwich Night Vets - Taverham Vets (Fir Covert Road, Taverham, Norwich, NR8 6HT) or call 01603 867330.

We thank you for your understanding.

30/03/2024

PLEASE BE AWARE ‼️

WE ARE EXPERIENCING MAJOR IT ISSUES TODAY!

We unfortunately have no access to our computers but if you have an emergency please call our number as usual.

Please be patient with us during this time.

28/03/2024

Did you know that chocolate is poisonous to dogs and cats?

With Easter coming up, we’re creating awareness around chocolate toxicity in pets.

Find out more here- thehealthypetclub.co.uk/chocolate-poisoning-pets

27/03/2024

Happy Easter! What have you and your pets got planned over the forthcoming Easter Weekend? 🐱

Please note our practice Easter Bank Holiday opening hours below:

Friday 29th March (Good Friday) - CLOSED
Saturday 30th March - Open 8:30am-12:30pm (HELLESDON ONLY)
Sunday 31st March (Easter) - CLOSED
Monday 1st April (Easter Monday) - CLOSED
Tuesday 2nd April - Open as usual

Please note that if you call our phone lines as usual and we are closed, you will be connected to Norwich Night Vets (Taverham Veterinary Hospital).

25/03/2024

Easter is a fun time of year filled with spending time with family and pets, and warm spring weather.

But for our pets, there are lots of hazards around which could turn a lovely day into an emergency trip to the vet very quickly!

Read on for our Easter dangers advice here- thehealthypetclub.co.uk/easter-dangers

23/03/2024

Happy National Puppy Day!

We’d love to see a photo of your dogs when they were puppies, so please share them below!! 🐶💜

21/03/2024

Did you know…..
from 10 June 2024 it will be compulsory to have your cat microchipped and cat owners could be fined if they do not comply.

MICROCHIPPING FACTS!

A microchip is the size of a grain of rice and is placed under the skin by a suitably trained person (vet, animal charity or local authority).
Microchips contain a unique code that is registered on a national database. If he or she strays, this means they can be scanned with a reader and reunited with their owner if they are found. This is also helpful if an injured cat is bought in by member of the public and we need to contact the owner urgently.
They are permanent and will last the lifespan of your cat.
Cat microchips can also keep other cats out of your house if you have a microchip-activated cat flap, and restrict food access if you have a microchip food bowl.
Cat microchips can be implanted at any age, although many are done when they come in for neutering.

Microchips are INCLUDED as part of our Healthy Pet Club.
For more information on this scheme go here: https://www.thehealthypetclub.co.uk/

Book in now with a nurse for a free consult and implantation of a microchip if your cat does not have one!

20/03/2024

Meet Mog and Dave! 🐱💜

They came to visit the practice for neutering last week.

They were both star patients and enjoyed lots of fuss from the nurses!!

During their visit Mog and Dave both had a microchipped placed, this was important as from the 10th June 2024 it will be a legal requirement for cats to have a microchip.

This means it will be compulsory for all cats to be microchipped by then and failure to do so will results in fines.

If you are a member of The Healthy Pet Club microchipping is FREE and included in your plan!

If your cat is needing a microchip please call the practice to book
– Hellesdon 01603 411520 or Thorpe Road 01603 300814

19/03/2024

Press GREEN to make a micro-donation when paying by card at our practice and help support the charity Guide Dogs.

Just a small donation can make a big difference!

15/03/2024

Today is !

So tell us, where’s your pet’s favourite place to sleep? 😴

14/03/2024

CONFIDENCE CLINICS ! 🐶 🩺

Does your dog get stressed when visiting the vets?
Do you dread vet visits?

Fear not! We have a solution for you.
Our canine behaviourist, Rebecca, has set up confidence clinics to help your nervous/stressed dogs gain the confidence and skills to be able to successfully navigate a trip to the vets.

The sessions are tailor made to each dogs individual needs.
These can be things such as:
🔘 Nail clipping desensitisation
🔘 Injection desensitisation
🔘 Muzzle training
🔘 General handling and restraint training
🔘 Desensitisation of common equipment used during a consult (stethoscope, microchip scanner, otoscope) and much more!

The confidence clinics are a 6 week course with each session lasting 30 minutes long.

If this sounds like something you and your dog needs, please contact the surgery on:

Thorpe road - 01603 300814
[email protected]

Hellesdon - 01603 411520
[email protected]

12/03/2024

Did you know? You could save up to £200 a year* on your pet’s routine healthcare.

The Healthy Pet Club includes everything you need to help your pet stay healthy:

💜Annual vaccinations
💜 Vet prescribed flea and worm treatment
💜 10% discount on vet fees and products
💜Six month nurse health check, plus much more.

You can join The Healthy Pet Club in our practice and you can find out more at *thehealthypetclub.co.uk

10/03/2024

Happy Mother’s Day to all the dog, cat and rabbit mums out there!
🐱❤🐶❤🐰❤

08/03/2024

Happy International Women’s Day!!
From (most) of the ladies from Willow Vets ❤️

07/03/2024

You may never have seen behind the consultation room in a veterinary practice.

So take a look at the work our vets and nurses do on the front line every day to look after animals in veterinary practices, hospitals, in the field and on call - so that they receive the best possible care.

Thanks to Molly Case for the poem you have written about our profession.

28/02/2024

Applying eye drops or ointment to your cat:

•🐾 Hold your cat firmly but gently - having a second person to help will make it easier,
or you can try wrapping the cat in a towel or blanket if they are wriggly.

• 🐾Hold your cat’s head in your hands, tilting the head so the nose is pointing upwards

• 🐾Open the eyelids gently on one side with a thumb and finger

•🐾 Place a few drops or a line of ointment on the surface of the eye (as directed by
your vet)

•🐾 Close the eyelids and massage gently to spread the medication over the whole of
the eye

For further advice, give us a call on 01603 300814 (Thorpe) or 01603 411520 (Hellesdon)

26/02/2024

We are pleased to confirm that our telecoms provider has resolved the issue.

We thank you for your patience.

26/02/2024

Good morning!

We are sorry – some of our sites are currently experiencing a problem with incoming calls.

If you are put on hold, please do not stay on the line as we will be unable to pick your call up.

If your call is not urgent, you can email us using the Contact Us form on our website, otherwise please call back.

Our network provider is working on this now to resolve the situations as soon as possible.

Hellesdon email - [email protected]
Thorpe email - [email protected]

23/02/2024

Book an appointment with us and join our Healthy Pet Club today!

Through being a member you can save money on your pet’s preventative healthcare.

The Healthy Pet Club includes the following benefits:

• 💜Annual vaccinations and clinical examination with your vet (includes Kennel Cough for dogs)

• 💜Vet prescribed parasite prevention ( flea, tick and wormer treatment)

• 💜10% discount on ALL vet fees and products

• 💜20% discount on selected lifetime care medications & behaviour support products

• 💜One six month health check with a veterinary nurse

Plus many more discounts and benefits to help keep your pet healthy and protected.

You can join The Healthy Pet Club in our practice and you can find out more at thehealthypetclub.co.uk

20/02/2024

All you need is love! 😍❤

Today is Love your Pet Day!

We would love to know, what do you love most about your pet?❤️

14/02/2024

❤❤❤Happy Valentine’s Day! ❤❤❤

We hope you all have a lovely day with your loveable pets.

We’d love to see a photo of your pawfect valentine below 🐾📸❤

Address

323 Drayton High Road
Norwich
NR65AA

Opening Hours

Monday	8am - 6:30pm
Tuesday	8am - 6:30pm
Wednesday	8am - 6:30pm
Thursday	8am - 6:30pm
Friday	8am - 5pm
Saturday	8:30am - 12:30pm

Telephone

+441603411520

Website

https://www.vetcollection.co.uk/east/norwich/willow-veterinary-clinic-hellesdon/?utm_source=fb&utm_medium=Yext

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