Lyly's Parrot Care Services

01/11/2024

Hello all!

We hope everyone has had a very Happy Diwali and Halloween too! I hope you’re all keeping well and enjoying the holidays.🙂

Unfortunately, I’m not popping online to make a fun post to mark these holidays. Instead, I’m here to talk about the turbulent week we’ve had at Lyly’s…

Last Saturday, we unexpectedly had to rush our beautiful little Greg down to Swindon to see the lovely vets and vet nurses of Great Western Exotics. You see, this found yet unclaimed canary was involved in a horrible accident last week. The incident saw Greg completely damage his entire right leg, with the break in his leg restricting blood circulation to the rest of his leg and foot. Much to our dismay and devastation, Sara (our incredible vet) concluded that Greg needed an amputation immediately. It was a very risky surgery, one that could’ve ended with Greg losing his life. So with that, I kissed Greg goodbye and headed to the nearest hotel to stay on standby while Greg had his procedure. As you can probably imagine, I was in bits!

Thankfully, our prayers were answered and Greg made it through that evening. He came out of his surgery as good as ever. What a strong little guy he is!!! I stayed in Swindon until he was deemed fit to be discharged. He’s now home with us resting up and will be on medication for a couple of weeks. Our next vet visit will be for his post-op check-up tomorrow.

Any bird, wild or pet, ours or not, deserves nothing less than the best. It goes without saying that we had no problem spending the time and money we did this week to help Greg, and we will never hesitate to make that sacrifice for any being in the future either. I hope that our actions reflect our passion for the well-being of every bird we encounter.

With that having been said, the vet costs have been a lot for us to cover alone. So far, we have spent £810 on his healthcare, not to mention the steep travel and hotel costs paid to get Greg the help he needed and the money I lost out on by cancelling my work commitments.

For this reason, we are hoping to make some pennies back by fundraising over the upcoming weeks. I will be offering discounted services, alongside selling handmade goods.
We also hope to run multiple raffles leading up to Christmas. So, if you have goods you can donate for sales and raffles, or services you can provide as a prize for a raffle, please do drop us a Facebook message. The more prizes we have, the more locals we can attract to participate in the fundraisers!

In the meantime, should you wish to donate to us, you can find us on GoFundMe here: https://gofund.me/3986a43c
We will be opening a Paypal very soon for donations smaller than £5.

Please do consider sharing our upcoming fundraisers and our GoFundMe page with friends and family to support us if you cannot otherwise.

Thank you for standing with us always. Our community is one I will cherish for as long as I’m about!

Lyly x

18/10/2024

Hi all!

We hope you're all keeping well. Just a quick one to say that I ran into a "technical issue" recently when a very cheeky client's bird attacked my laptop as I was using it and managed to break it in seconds! We never name or shame our VIBs (and we certainly don't snitch on them to their humans!), as we know that these things can't be helped. It comes with the job, I suppose?😅

But since I can't access Messenger or my emails from my work phone, I have been seriously struggling to keep in touch, especially when working away from home.

I apologise sincerely if this has affected you. I have managed to sort out a temporary fix for the time being so am (slowly but surely) getting back to all new client enquiries.

What a riveting job I have, ey?🤣

Lyly x

08/10/2024

Hi friends!

Please consider supporting the incredible Ilkeston Wild Bird Rescue to provide the medical care that the beloved birdies of our community desperately need and deserve.

All details are in the original post shared.

Here is the link to donate: https://www.paypal.me/RiversWBRescue

Lyly x

17/09/2024

Happy Tuesday, friends!👋

I hope you lovely bunch are keeping well, birdies and hoomans alike!🥰

I'm just checking in this morning to update you on my whereabouts as I have been pretty absent yet high in demand recently. As honoured as I am to have the support and trust that I do, I'm now finding myself struggling to keep up with it all and thought I ought to put up a post regarding this to keep you all in the loop as I get back into the swing of things.

I, for the first time in years and years, left my own bird babies to go to Paris! Family from all over Europe got together to celebrate my cousin's wedding and reconnect for a few days. It's very rare that I ever even leave my flock for a night, and even rarer that I see my family... so it's no surprise that this was extremely emotional for me!

I took my work phone to Paris with me and (very stupidly) didn't sort any roaming out with my network provider for my time away. This is why many of you have been met with undelivered messages and have been sent straight to voicemail when phoning me. For this, I am SO sorry... especially to those getting in touch in emergencies and regarding any rescue efforts.

As many of you know, I do offer a helping hand to all locals who need help with any injured/poorly or missing/found birds, regardless of whether they are wild birds or pet birds. The majority of the work I do is work that is done for free, to help birds in need that otherwise wouldn't get the care they need. This is extremely time-consuming, emotionally draining, and often leaves my inbox folders filled with people requesting help and advice.

Coming back from my trip, I've found myself both totally POOPED due to travelling with chronic illness and extremely overwhelmed trying to catch up with everything here. I do feel a lot of guilt for missing out on helping people who rely on me to save our birds, especially when those birds don't make it as a result. So, to those who feel let down by my rescue efforts over the last couple of weeks, I am so sincerely sorry. I really wish I could've been around to help.

To my wonderful clients, you are like one big family to me, and I am truly sorry to keep you waiting so long for responses. I never want to keep you chasing me and am forever grateful to have you here! Rest assured, I have your bookings and appointments noted in my diary and ready to go so please don't think that you have been forgotten about.

I will be spending the next couple of days responding to all emails and messages. If you are expecting reports, advice, callbacks or booking confirmations and reminders, please be assured that you will hear from me soon.

Thanks always!

Lyly ###

19/08/2024

Hello everybirdy!🐤

Please help us find this lovely canary's home. We are eternally grateful to those who have helped with her successful rescue and now want nothing more than to see her reunited with her family! She is safe, healthy and being looked after here at Lyly's in the meantime.

If you have any info or leads that may get her home please do get in touch.

Message us on Facebook: www.facebook.com/lylysparrotcare
Email us: [email protected]
Call us: +447756925146

We will be sure to keep you all posted on her.

Lyly & the flock ###

12/07/2024

🚨ATTENTION ALL🚨

We have located missing Indian Ring Neck, Kiwi. He is currently in Bramcote Hill Park. I have joined the family there to hopefully get him back home. If anyone can bring us any tall ladders or nets, please get in touch! If anyone knows of a tree surgeon who is willing to help, please let us know!

Lyly

04/07/2024

Hello all,

The day is finally here for us to head out and vote! At Lyly’s, we preach standing up for what you believe in… whatever that may be. So please, friends, head off to your polling stations and make your voices heard!🤩

Our flock decided to show our support for the wonderful Teresa Needham of the Green Party today by casting our votes to her… and who better to represent us than our greenest bird with his greenest harness?!😄💚

So off we went, Mummy Hooman, Father Hooman and Mr Fıstık, to represent our family and to stand up for what we believe in! Needless to say, Fıstık stole many hearts and made the entire flock really, really proud. Hopefully, his head doesn’t get too big after his newfound fame!!!😳

We are so grateful to the brilliant volunteers at our polling station who showed us lots of love and support, and send our eternal thanks to our clients, friends and family for also using their votes today.🥰

Still unsure of who to vote for? Find out which candidate is best for you here: https://whocanivotefor.co.uk

Lyly

23/06/2024

Hi friends,

Please send our wonderful friends at Ilkeston Wild Bird Rescue lots of love and support through this difficult time they’re having. Their recent posts have been absolutely heartbreaking to read, as I’m sure you’ll agree. Selfless members of our community ought to be praised, celebrated and supported… Not have their home shot at!!!!! I just can’t find the words to express my frustration and sadness at this all. I’m hoping our support can at least uplift them through it.

Lyly ###

Thankyou everyone for all your kind comments and messages after our post yesterday.
I barely slept all night. Couldn't stop thinking about my poor boy. His mate spent the night on my windowsill, where they used to roost together. Every day, I would get up, and they'd be waiting outside the door. Little squeak refused to even go to her breakfast this morning. She's just sat staring down at where Homer died. You wouldn't believe the love bonded pigeons have for each other. They should never ever be separated. My heart aches more for her than anything.
Here is my beautiful boy, Homer, before his life was cruelly taken. He was amazing, and we loved him so much.
The police are now involved. We have a crime reference number and are waiting to be contacted to start an investigation.

Despite the trauma of last night, we will reopen tomorrow for intakes.
We've been offered a safe sanctuary for the pigeons we currently have waiting to be released, which means our aviary will have space again. (Thank you so much 👏).
My amazing, wonderful friend Jay is going to take our crows for us. The adult will need a wing amputation (will need to fundraise for that operation nearer the time), and the fledgelings just need aviary space until September.
That leaves us an empty hospital wing with around 20 spaces for new intakes. Both of our incubators are now empty, clean, and ready to go on, and we've weaned all but 7 of our baby pigeons. They're currently outside in the small aviary, ready for the next stage of rehab.
We've released our blackbirds and other songbirds, and our remaining starlings are outside in the new songbird aviary, preparing to be released.
Thank you to everyone for your kindness, your time, shares, comments, and donations. Everything.
We didn't want to continue any more after what happened to Homer, but there are so many more lives out there that are going to need our help. Rescues everywhere are already past capacity and closing, and the remaining ones are having the roughest times, too. Please always be kind. ❤️
I work with an absolutely amazing group of rehabbers/rescues, and I'm so grateful to them. I wouldn't still be going if it wasn't for them. The support is endless. ❤️

If anyone wants to help towards food, bedding, medication, surgeries, or anything else, thank you so much. We wouldn't be able to continue without your guys' support. 💕

https://www.paypal.me/RiversWBRescue

21/06/2024

🚨Dear clients in and around Nottingham, we request your help in finding and returning this beautiful budgie to her family. She got out on Monday afternoon (17/06/24).🚨

A message from her family:
"Hi I was wondering if you was able to put a photo of my lost budgie on your page please. From Joyce Avenue, Sherwood NG5 3HL. Not been seen since she got out. My nephew is devastated"

Please be on the lookout and let us know if you have any information. Keep an eye out for any lost birds and check the comment section for instructions on what to do if you come across one. Lastly, please share this post with anyone who may be able to help. Thank you for your help!

- Lyly

04/06/2024

Good evening all,

I hope you are well on this gloomy Tuesday we are having! I’m coming to you all with a very unusual post today… It’s one that I have debated making as I do not wish to associate myself or my business with the negativity and lack of professionalism of this bunch, however they have publically made false claims about Lyly’s Parrot Care Services and have insulted me personally.

The Facebook group, Lost Parrots & Birds Found UK ( https://facebook.com/groups/Tazzy2012/ ) was once a group that we would use to help our clients, local families of missing birds, and vulnerable found birds in the Nottinghamshire, Derbyshire and Leicestershire areas. We had to stop doing this very early on as the admins were unhappy with us offering advice to others and free services to found birds.

One admin in particular has been very vocal about her dislike for me and my business. This admin is Alison Little, founder of The Haven Parrot Rescue. Alison has publically called me a fraud, “dodgy as hell”, and has privately told me that they need to protect birds from people like myself. You must be wondering why anyone would openly come out with these comments… Maybe she used my services and was unhappy with them? Or perhaps I have been insulting of her and her charity? Surely something must’ve happened to prove that I’m a dodgy fraudster who steals and mistreats birds? Wrong! There was absolutely 0 history or communication between myself and Alison prior to us offering help in this Facebook group. She is not aware of my professional and voluntary experience with birds, and of any qualifications I have. I wholeheartedly cannot even begin to understand why such defamatory comments have been made about us.

Alison claims that our business started on 9th Aug 2023, off the basis that I opened this page on the 8th. She hasn’t actually given me the chance to say this to her myself, but I’m sure many of you will know that the business was running for far longer under my own name, and that many small, local businesses do not have pages at all…

She claims that I do not know what I am doing when it comes to grooming found birds, off the basis that she assumes they are pointlessly cleaned off immediately after being found. I can’t tell you how she jumped to that conclusion either. I arrange to clean any found birds, free of charge, to help those who find them wounded or dirty and don’t know how to care for them. This is arranged to happen two or three days after the bird has been found and has rested, unless the bird is wounded in which case their wounds will be cleaned immediately.

We very rarely offer to temporarily take in and assist with rehoming birds (I have only ever done this 3 times). As you can imagine, we are in over our heads with birds at times and are certainly not looking for any more pets!

The other admin in question is Jackie Amos, who as far as I can tell does not volunteer or work in this field. I have posted Jackie and Alison’s messages about my business, which were sent to me by Alison for no real reason that I am aware of, just so you can get an idea of what they have had to say about us. Unfortunately, Alison and Jackie are very quick to delete comments or revoke our access to them, so I can’t view, screenshot or share the public comments they have made.

As you may know, the money and time we spend rescuing animals and supporting families with birds, other rescues, and the birds in our own community trumps everything we have gained through this business by a long run! For this reason, it is particularly devastating to read the claims and countless insults made by the group admins and by Alison of The Haven Parrot Rescue. For this reason, we will now only recommend the group Lost & Found Parrot Team UK ( https://www.facebook.com/share/9uFsKUUyUig8vZBZ/?mibextid=K35XfP ) to you all, and since my personal and business accounts have been banned and blocked from the group of angry admins, and I can no longer see or share posts about birds in the area that may benefit from our help in the Lost Parrots & Birds Found UK group, I ask that these are forwarded to us through other means.

Finally, I ask that my clients and those who have benefitted from our rescue efforts continue providing reviews, messages and comments to prove the authenticity and positivity of Lyly’s. I also open my inbox to anyone with recommendations on how to proceed with cases of defamation by charity organisations.

Thank you, our ever-growing flock, for always supporting us,

Lyly x

20/05/2024

Hello dear friends,

I know that we have been awfully quiet for many months now. While our regular clients are aware of the circumstances surrounding our temporary pause to this business, it has left many new ones wondering where we've been. This is all to be discussed very soon, with a relaunch of Lyly's just around the corner!

However, this evening I am popping online to ask that my clients share this poster to help our beautiful new friend reunite with her family. We have many wonderful supporters in the Sherwood area, so have no doubt that we will get to the bottom of this in no time.

In the meantime, please consider donating to support our ongoing rescue efforts, as those never stopped: https://gofund.me/2f7ca703

Lots of love to you all,
Lyly x

07/12/2023

Such lovely words from our wonderful friends, Ilkeston Wild Bird Rescue, who are currently helping this poor little guy recover from some truly horrific injuries!😣 Please support them in any and every way that you can. We’d be lost without them!🥰

24/11/2023

🚨Dear clients in and around Mansfield, we request your help in finding and returning another beautiful Amazon to his family. He got out late on Wednesday night.🚨

A message from his family:
"Our Amazon Parrot got out late last night, we have been searching but as yet no sightings. We live in Meden Vale Mansfield Notts NG20 9QH. Please get in touch if anyone spots him, we are missing him."

Please be on the lookout and let us know if you have any information. Keep an eye out for any lost birds and check the comment section for instructions on what to do if you come across one. Lastly, please share this post with anyone who may be able to help. Thank you for your help!

- Lyly

23/11/2023

🚨Dear clients in and around Derby, we request your help in finding and returning this beautiful Amazon, Peggy, to her family. She went missing back in July and as you can imagine, her family are worried sick for her.🚨

A message from Peggy's family:
"Peggy, our Orange Winged Amazon, went missing from Hilton, Derby on 14th July. She is mostly green with a yellow tail and cheeks, and blue on top of her head. Different colours underneath wings. Silver ring on leg. She has a grey beak. She talks and has a very loud squawk. She is tame and may be able to be caught with nuts, seeds or biscuits."

If you have bought or caught an Amazon around Derby since July, please get in touch with us... You may just have Peggy!

Please be on the lookout and let us know if you have any information. Keep an eye out for any lost birds and check the comment section for instructions on what to do if you come across one. Lastly, please share this post with anyone who may be able to help. Thank you for your help!

- Lyly

22/11/2023

Good evening friends,

We are long overdue for a check-in! Unfortunately, it’s one I have been very reluctant to write after a difficult few weeks over at Lyly’s Parrot Care Services.

Despite facing many personal setbacks recently, I have somehow managed to continue running the business and rescue as usual. With the help of my fellow rescuers and incredible clients, I have continued helping wild birds of all kinds get the help they deserve whilst trying to balance the needs of my business and look after myself too. This has been no easy feat so far, but a very rewarding one for the most part.

I’m sure you all remember Ducky, the beautiful little budgie found injured in a Sherwood local’s garden back in August. At the time, I paid a visit to him to assess his situation and made an emergency appointment with an exotics vet to have his injuries treated, whilst trying to locate his owner. Following his initial visit from me and a trip to the vet, he seemed to be making steady progress. An owner never came forward and so the lovely lady who rescued him agreed to keep him. This was the case until I heard from Ducky’s new mum with the news that he was not doing so great anymore. The growth on his beak, which I always strongly believed was Scaly Face Mites or another infection of some kind, had continued to grow and spread to one of his eyes (see pics 1 & 2). I visited them and arranged an emergency appointment with my avian vet. With that, we went to see Craig Hunt of Chine House Veterinary Hospital on Monday 30th October (see pic 3).

Craig concluded that Ducky was well otherwise and agreed to send a piece of the growth on his beak to be tested for infection before reshaping the beak to resemble a normal one. I received a call a few hours after leaving Ducky for his procedure, saying that the unusual growth on the beak had been removed and that Ducky was ready to go home (see pic 4). I picked him up and nothing seemed amiss. He was his usual self and continued eating as normal. Despite everything, I found him dead come Thursday morning. This completely broke me. We went straight back to the vet with Ducky’s body for a post-mortem examination. Shortly after leaving, I had a call determining that Ducky’s cause of death was starvation and was told that his beak may have caused this. Though, I was given no certain answers… After a difficult back-and-forth regarding this concerning outcome, I sent a complaint to the practice manager, which you can read below (see pics 5 & 6). We are now on day 19 with no answers and still no test results for Ducky’s beak sample. Despite this, I have received multiple calls chasing payments, where I have even been told that they won’t do anything with Ducky’s body until I pay up. Yesterday, I sent a frustrated email back to the manager (see pic 7). I unfortunately cannot post their email responses at this time, due to their confidentiality policies... but let's just say they haven't addressed or answered any of my questions and are continuing to demand payments of varying prices. I have no choice but to escalate this matter further in hopes that we can get some answers for Ducky. I won’t stop until vet negligence is ruled out and I have a proven cause of death.

In light of these questionable happenings, we now strongly advise that you do not register with this veterinary practice. We will post new avian vet recommendations in the upcoming weeks.

I cried for days on end following Ducky’s unexpected passing, and have truly been struggling with my emotional well-being since then. I can’t help but feel like we failed him.

It is so difficult to come to you with this news, as I was whole-heartedly expecting to raise donations for Ducky after seeing him heal and thrive… yet unfortunately I’m here asking for donations to cover his cremation and his vet bills which ultimately led us here. I hope you can understand and continue to support us to save as many birdies as we possibly can.

- Lyly

Donate here: https://www.gofundme.com/f/support-lylys-parrot-care-services

16/11/2023

Hey everyone!👋

I wanted to share some exciting news with you all. After receiving so much positive feedback on my photos, I have decided to launch a new pet portrait service. I am now offering custom portraits for your beloved parrots! As a fellow parrot parent, I understand how important it is to capture the unique personalities of our feathered friends. That's why my portraits are tailored to showcase the individual characteristics of each bird. 🦜

If you're interested in having a custom photo shoot, feel free to drop us a message for more details. I can't wait to help you create a beautiful keepsake of your feathered companion!📸

- Lyly

20/10/2023

Grooming is an essential aspect of taking care of your pet bird, just like it is for cats and dogs. Regular grooming is a key factor in maintaining your feathered friend's health and well-being. It also ensures that they look and feel their best.🤩

When it comes to grooming your parrot, it is essential to find a provider who has ample experience in handling birds. A skilled groomer will know how to handle your parrot safely and efficiently, ensuring a stress-free experience for both you and your bird. They should use gentle tools, products and methods to groom your parrot, avoiding any discomfort or harm. A good parrot grooming service should offer safe nail trimming and beak trimming, and also treat any feather and skin conditions, whilst keeping an eye out for any potential health issues with your pets. We are very proud to say that we tick all of those boxes!✅

We also know how stressful vet trips can be, which is why we offer in-home nail-trimming services.🏡 We want to make it easier for you and your feathered friend to stay healthy and happy in the comfort of your own home.

Feel free to contact us for more information about our grooming services.📞

29/09/2023

Are your arms and shoulders covered in scratches from your feathered friend's sharp claws? If so, it's time to get in touch!
For only £10, you can treat them to the ultimate birdicure.💅
This treatment will alleviate the problem while also providing your pet with a well-deserved pampering.🤩

22/09/2023

Happy Friday friends!🥳

Let's talk all things boarding...

I completely understand how difficult it can be to leave your beloved pets in someone else's care while you're away. I've experienced the nightmares, anxiety and tears that come with leaving your feather babies, many times before.

So, I started thinking about ways to ease the minds of other pet owners when they're away. I asked myself what would make me feel better in their shoes. This led me to implement the following measures:

- Insurance
The first thing I did when starting up my business was insure myself and my family. This covers me when grooming, transporting, sitting and boarding all pets. More importantly, it covers you, your belongings, your home and your pets too.

- Cameras
I recently installed cameras in the rooms where our boarding birdies stay. This gives both you and I peace of mind, knowing that we can monitor them 24/7. It's great that we can also view live footage, and owners can request to see anything they please. It's always important to take extra precautions when it comes to our pets' safety and well-being.

- Advanced DBS certificate
Obtaining an advanced DBS certificate was an obvious decision for me. As I have worked in community support, care, and teaching in the past, I already possess a DBS certificate. However, I will continue to obtain these certificates and provide my clients with copies.

- 24/7 communication
As someone who understands the importance of regular communication and peace of mind, I always make sure to keep owners updated on their pets' activities and well-being. Whether it's through pictures and videos or emergency contact information, I am happy to accommodate any level of communication that makes my clients feel comfortable and reassured.

- Meeting before bookings
I welcome owners and potential clients to visit me for a look around our space and to meet prior to booking. I also offer free consultations to pet owners before pet sitting.

If there is anything else I can do to make you feel more comfortable, please don't hesitate to reach out. I value suggestions and criticisms as well as praise!

- Lyly

20/09/2023

Hello flock!

How are we all doing? It's been a minute since I posted on our page, mainly because I've been so booked up and busy! What a blessing it is to have such loving and trusting clients. I truly could've never predicted Lyly's Parrot Care Services taking off in the way it has, and it is all thanks to you.

I thought I'd begin our catch-up by talking about the wonderful Mr/Ms Pigeon! As I pulled up home from one of my jobs on Saturday, I saw the children that usually play out in our neighbourhood surrounding a bush in front of our house. I asked them if they were okay, to which they responded by saying they needed help, and pointed out a poorly pigeon to me. I, of course, took him in and did what I could to treat him/her myself.

The next morning, I got to work trying to get my new friend some real help. Long story short - I contacted Brinsley Animal Rescue first, who told me, over the phone, that he couldn't be saved if he had canker and advised me to take him/her to an emergency vet to be euthanised... Thank the heavens that something in me said that they were wrong because they absolutely were. After enlisting the help of various other wonderful rescues, I chose to pay a visit to Ilkeston Wild Bird Rescue on Sunday. I cannot express my utter amazement and gratitude for this beautiful family. Thanks to them, Mr/Ms Pigeon is going to make a full recovery with some antibiotics and canker treatment. Please do send them some love and good wishes.

So there we have it, a happy ending to an almost horrific story. It is really warming to meet so many kind, selfless people through the work I do.

- Lyly

08/09/2023

We were worried sick for this little guy… meanwhile he was having a pint with the locals!!!🤣 So happy he is back home now, what a cutie.🥰

☀️ Everybody needs to stay hydrated in the hot weather, right?! Well look who made an unexpected visit to this Derby beer garden!

By the way, are you missing a bird? The Old Silk Mill Derby might have something for you. Give them a call on 01332 320851. 🐦