Urban Pooch

16/02/2025

The last of our valentines cuties ❤️❤️

15/02/2025

🎈🥳🎈 Happy Birthday Beth 🎈🥳🎈

Wishing our Beth the happiest Birthday 🥳

I couldn’t ask for a better partner in crime as well as in business 😊
She’s the most hardworking,kindest, dependable and amazing person you could ever wish to meet,and I am honoured to have her by my side 🫶🏻

She’s the life and soul of the team, giving us all so many laughs 😂 a day spent with Beth is never a dull one that’s for sure 👌 and all the girls love her ♥️

So on behalf of myself and the rest of the team (but mainly me) have THE BEST DAY🎈

Love you lots madam ♥️🥰♥️

14/02/2025

❤️ We’ve had a whole lotta love ❤️
In the salon over the last few weeks!!

Check out these Valentine pooches all pampered by our talented team 🙌🏼

14/02/2025

“The world would be a nicer place if everyone had the ability to love as unconditionally as a dog” - M.K.Clinton

Happy Valentine’s Day to all our wonderful clients ❤️❤️❤️

Team UP

12/02/2025

A dogs love ❤️ is like a ray of sunshine
In a cloudy world ❤️

Check out these little Furry Valentines.
All pampered by our talented team!

10/02/2025

Check out this cheeky duo 👇🏻

Sidney and Edith ❤️ they love their pamper sessions, especially the massage they get with the mud bath!!

08/02/2025

❤️ 🤍 YOU HAD ME AT WOOF! ❤️ 🤍

Here’s some of our gorgeous visitors from the last couple of days.

Aren’t they irresistible 🥰
Nice work 👏 team UP

07/02/2025

🫧 🧼 🫧 Free Facial February 🫧 🧼 🫧

Our free facial February is going down a storm 🙌🏼

Just look at these squeaky clean faces all ready for extra pooch smooches 😙 this valentines ❤️

06/02/2025

All you need is Love and a Dog 🐕

How true is that!!!

We are never short of doggo’s to snuggle 🤗 during their grooms!!

Best job ever!! 🫶🏻

05/02/2025

❤️ 🤍 ❤️ PUP’S AND KISSES ❤️ 🤍 ❤️

We are never short of pups or kisses 😚
at Urban Pooch HQ

Here’s just a few of this weeks valentine cuties, that have already had the UP treatment ❤️🤍❤️

04/02/2025

🍾🥂🎈 Go Shorty it’s 🎈🥂🍾
Our Birthday

Celebrating 9 years of Urban Pooch
Yes you heard right 9 amazing years 🫶🏻

They say time flys when your having fun and it’s certainly been fun 🤩 as well as a lot of hard graft, we started off 9 years ago with a rundown shell of a salon that hadn’t been touched in 30 years!

Fast forward 9 years and we have an amazing space spread over 2 floors, with top of the range equipment, space for 4 groomers and a super friendly team who all adore 🥰 your pooches like they are our own.

We Thank each and everyone of you, that have come through our door over the last 9 years, be it just for a 1 time visit, a nail clip or on a regular basis.
You literally are the heart ♥️ and soul of our business and the reason we do what we do!

We also thank all our social media followers and likers, every click and like means the absolute world to our team ♥️

To our awesome 😎 team girls, you guys quite simply are THE BEST 🫶🏻 we are honoured to call you our colleagues but more importantly our friends 🥰

Here’s to another 9 years 🥂🍾 of poochie pampering, of improving and building on our success, and providing you guys our customers with a quality service 🫶🏻

Much love 🫶🏻 Emma, Beth & Team UP

04/02/2025

Wishing our Insanely talented, beautiful inside and out stylist Charlie an amazing
Birthday 🎈 🥳 🎈

Hope you have the best day!
Looking forward to celebrating 🥳 at the weekend ❤️❤️❤️

03/02/2025

This week’s available appointments

Wednesday 5th Feb @ 8.30am or 2.30pm

Friday 7th Feb @ 8.30am or
9am (bath and blow appointment)

All appointments booked during the month of February will receive a complimentary facial of your choice!

To book send us a message or
Call 📞 0115 9988415

Team UP

01/02/2025

Hello February 👋🏻
As it’s the month of love ❤️ all our photos will have a Valentine’s theme ❤️

Here’s our first batch of beauties ❤️

30/01/2025

These guys are all feeling Fresh, Fabulous and ready to strut their stuff!!

29/01/2025

Hi everyone,
Yet again, we have been let down! In the last 2 days, we have had 6 last-minute cancellations and 2 no-shows 🤨
A total loss of over £350!
One of our colleagues is currently struggling to afford to come to work as the loss of income can't pay for childcare, and others are only ending up doing half days or even this Thursday she currently only now has one dog in.

We would normally let people off the one time, but unfortunately, now we can not afford to let this happen.

Apologies for the bluntness, but we are all self-employed and with families to look after and bills to pay.

We thank our loyal clients for always turning up and giving us plenty of notice if you need to change or cancel appointments.

Thank you Emma, Beth, Charlie and Olivia.

Something to think about……

Over the last few days, late cancellations and No shows have cost us £210 in lost revenue.

If you cannot make your appointment please let us know giving us at least 48hrs notice where possible.

48hrs notice carries a £15 fee and
On the day cancellation, 24hr or no show carries a full groom cost fee, before any further appointments can be booked.

We send all clients when booking your first appointment an email containing our contract , which details all of the above in our terms and conditions.

Each booked appointment receives a text/email confirmation on booking and reminders running up to the appointment, all of which costs us money via our booking system.

We often have clients waiting for appointments, who are missing out on filling these slots due to late notice or no shows which is extremely frustrating.

For a bit of perspective, we are all self employed and have to go without pay if you don’t show or we don’t have enough time to fill these slots.
Would you go to work without being paid???
We all have our own bills that need paying.
We are a small business not a big corporation, that can take these hits.

We are seeing this problem across so many service based businesses, small businesses simply cannot roll with the punches anymore, if they aren’t supported they will not be here at the end of the year!

Please be respectful of our time, it takes a few minutes to pick up the phone or write a message!
We understand life happens but if you help us then we can help you.

Thank you for reading.

Team UP

27/01/2025

HAPPY 11TH BIRTHDAY 🎈 TED 🎈

Did you know that if it’s your doggo’s birthday 🎈 when they visit us, they will receive a complimentary facial of your choice 🎈

With love from us ❤️

Ted celebrated his big day, with a relaxing hydro bath 🛁 dreamy s’mores facial and a new hair doo ✂️

What a lucky boy!

Team UP 🐾