02/01/2023
❗️Please read this important information as there has been a few changes❗️
💰There has been a price increase of £3/£5 from the 1st January 2023. Depending on size and coat condition. This is due to increased cost’s across the board.
⏰ Please Arrive on time for your appointment -if your more than 15mins late you will be turned away and charged a cancellation fee as I will run behind and I cant afford to do this as I am working back to back to try and fit as many customers in as I can.
⏰ Please pick up on time when I message as I have limited space in the cabin, I don’t cage or have holding pens in the cabin.
💰Payment is cash or bank transfer. All bank transfers MUST BE paid before the groom.
⚠️ I have a Cancellation policy of 24 hours or you will be charged £15 as I am unable to fill your slot at such short notice and it is unfair on the customers who could of had that appointment. If you cancel your appointment you will either have to wait until your next appointment or wait for a cancellation as I have very limited availability.
⛔️ No show’s will NOT be allowed to book back in, whether you’ve forgotten once or twice you will loose your space on my books.
🪳If your dog has flea’s you will be charged £10 extra for the cost of the flea bomb and for me to fumigate the salon.
✂️ There will be a Matting fee of £5/10 depending on coat condition . I only stock the best products that help keep your dogs coat matt free inbetween grooms but this comes at a price.
📔 If i offer you an appointment, I only hold it for 12hours, if you don’t reply, this appointment will be given to someone else.
Thank you for understanding and your continued custom 🐾❤️
