Best Friends Veterinary Group

26/05/2023

We are moving pages to https://www.facebook.com/BestFriendsEast.
Follow the above link to stay connected 👆

We are a group of veterinary practices across the East of England, here for you and your pets!

16/04/2023

A reminder that our out of hours change to VetsNow starts tomorrow.

📱 01733 562904
📧 [email protected]

12/04/2023

17th April 2023 at 9am.

We want to reassure you that you and your pet will continue to be able to access reliable out of hours care on evenings, weekends and bank holidays. We have partnered with Vets Now in Peterborough, whose experienced team have a wealth of emergency and critical care experience and access to outstanding equipment and facilities.

If you have any questions, please reach out to us on [email protected]

07/04/2023

Please see the new out-of-hours process that will come effect 17th April 2023 ⏬

🐾 Your pet will arrive with Vets Now via pet ambulance provided by the wonderful team at Best Friends Group.
🐾 Our duty veterinary surgeon will have had a call from the transferring vet and know all about your pet’s needs.
🐾 The duty veterinary surgeon will then perform a full clinical assessment to ensure nothing has changed and start to form a plan for treatment overnight.
🐾 The duty vet will then call you (we endeavour to call you at the earliest convenience; however, we are an emergency service and occasionally we need to prioritise patient care) and discuss the options for treatment and discuss any costs with you.
🐾 You will then be transferred to one of our reception team to discuss any insurance, send you any paperwork for completion and take payments or deposits.
🐾 Your pet will be comfortably settled in a bed and any treatments, investigations and observations will be performed.
🐾 Your pet will be lovingly cared for by our team throughout the night and you will be updated of any changes to your pet’s status.
Early in the morning you will receive a call from our duty veterinary surgeon to inform you of how your pet has been overnight, then we will arrange any final payments or check again any paperwork that is required for your claim.
🐾 The Team from Best Friends Group will then arrive at Vets Now to collect your pet and transport them back.

06/04/2023

Lovely surprise from some grateful clients, we wish Jake a speedy recovery. 🐶
The team here work so hard so gifts 🎁 like these really make our day.❤️

03/04/2023

From 17th April 2023, the opening hours of our Broadway branch will be changing slightly.

You will still be able to book an appointment for your pet via phone and email, and we will continue to offer the same extensive range of great services.

📱 01733 562904
📧 [email protected]

We would like to thank you for your continued patience, and look forward to seeing you and your pet at your next appointment.

24/03/2023

From 9am on 17th April 2023, our Broadway out-of-hours service is changing.

We appreciate that this may be inconvenient for you and your pet, but we believe that focusing on our daytime offering and consolidating our resources will enable us to enhance our general services further and provide even higher levels of veterinary care.

We have partnered with VetsNow in Peterborough, whose experienced team have a wealth of emergency and critical care experience and access to outstanding equipment and facilities.

If you and your pet have an emergency outside of our opening hours, please call Vets Now on 01733 601514 so that their friendly team can advise you on how to proceed.

22/03/2023

If any one has lost a rabbit 🐇 in the Peterborough area. Please give us a call 📞 01733 562904

10/01/2023

Cat headbutts… why?
1) A way for your cat to mark you with their pheromones creating a stronger bond.
2) A way for your cat to seek attention from you.
Clearly it is always going to be the first one…

23/12/2022

🌟A huge congratulations to our newly qualified Veterinary Nurse Emilie who received the fantastic news that she passed her OSCEs yesterday after nearly 3 years of training!🌟

🐾 Emilie has only been with us since the beginning of November but has really settled in well with the Broadway team and loves working with such a fantastic caring team and looking after all your fur babies every day 🐾

19/12/2022

Don’t forget to get your repeat prescriptions in by Wednesday 21st! 📅

Call us on 01733 562904 to arrange your pets medication📞🐾

16/12/2022

Had a lovely little reindeer pop in to see us this morning 🎄🐾 Megg it’s always a pleasure to see you and thank you for dropping off our beautiful Christmas presents 🎁

30/11/2022

Christmas came early for Aurora! She came in for a health check and was treated to an early Christmas present 🐾🎁
Send us your pictures of your beloved pet sitting next to your Christmas tree 🎄

01/11/2022

🐔⚠️ | Avian Influenza Update

An Avian Influenza Prevention Zone (AIPZ) has been declared across Great Britain to mitigate the risk of the disease spreading amongst poultry and captive birds.

This means that from midday on Monday 17 October, it will be a legal requirement for all bird keepers in Great Britain to follow strict biosecurity measures to help protect their flocks from the threat of avian flu.

All necessary information can be found here: bit.ly/3COdck7

Housing measures to protect poultry & captive birds from are being extended and will be in force across England from 00:01 07 Nov 2022.
This means that, from this time, it is a mandatory requirement for all bird keepers across England to keep their birds housed, or where this is not practical, to take steps to separate them from wild birds.
Keeping your birds undercover away from wild birds is vital to minimise the risk of them becoming infected with from wild birds. But housing alone is not the only solution – it remains essential that you follow strict biosecurity measures to reduce the risk of disease spreading to your birds. Read more:
https://www.gov.uk/government/news/avian-influenza-housing-order-to-be-introduced-across-england

07/10/2022

Happy world smile day! Let’s all share some photos of our pets best smiles 😁😁

25/09/2022

We have had a young female tabby brought into us. She isn’t microchipped. If you think this is your pet please give us a call on 01733 562904, we will need proof of ownership with pictures due to no microchip 😊

09/09/2022

26/08/2022

Today is international dog day. We would like you to celebrate all your wonderful dogs by sharing your pictures with us.
We have sadly said goodbye to three lovely clients today who we were all very fond of, we are thinking of your families ❤️

08/08/2022

Today is international cat day.
We are a nation of cat lovers and at the surgery we are no different.
We love to see some pictures of your feline family members.

07/08/2022

Pets and storms.
Along with lovely weather often comes storms.
Here's some tips to keep your animals settled during them

03/08/2022

We have had a pedigree male cat brought into us as a stray. He has had several homes throughout his life but unfortunately his microchip is still registered to the original owner. Please contact us at Broadway if you think he might be yours.

Please note proof of ownership will be required.

03/08/2022

Travelling your cat safely is as important as travelling with dogs.
Cats like to feel secure in a good quality cat carrier.
We can recommend some products to help your car feel calmer when traveling, speak to our vets or nurses next time you visit.
Please remember to keep your cat securely in their carrier while waiting in our reception, our main door opens onto the road and we would be devastated to have any escapees

02/08/2022

So many of us will be heading off on holidays and taking our beloved family members with us.
It is illegal to travel with an unrestrained dog in the car. There are many products available from harnesses to secure crates. The RAC provide excellent recommendations to help with your decision.
Enjoy your adventures and the memories that are made.

28/07/2022

Polite notice
We are closed for staff training today until 3pm.
If you have an emergency please call the practice as usual

27/07/2022

This week has seen national dog photography day. Have we any budding photographers taking amazing pictures of your dogs? We would love to see what you have taken, please share them in the comments below

22/07/2022

All workplaces should be totally free of abuse to its staff, this includes veterinary practices.

The reality is that 57% of vets were intimidated by clients last year and 48% were abused online.

Sadly all members of veterinary staff are likely to be subjected to abuse on occasions, this is not acceptable.

We are asking everyone to be patient, be kind and be courteous. We are doing our best to do everything we can to help you and your pets. Sadly there is a national shortage of clinical staff and this can contribute to wait times for non urgent appointments

18/07/2022

Panting Cats
Cats don’t pant to cool down
like dogs, so a panting cat is a
cat in distress.
If your cat is panting, call the branch immediately for advice

18/07/2022

Walk early and late in this weather. If for any reason you can't a dog won't die from missing a walk.
Stay safe everyone

17/07/2022

Also remember rabbits are very susceptible to heat stroke. Keep them shaded and in the cool, hutches can become ovens very quickly