Bow Wows at no. 7 Dog Boutique & Grooming, Port Solent

14/08/2024

Don’t Forget, We Offer Walk In Nail Trims between Tuesday-Saturday, 10am - 2pm…. Call if you need to 07541 143997

27/07/2024

Michael the Matt has ditched the football gear and turned Athlete, with his Olympic Sporting Attire - Go Michael you can do it 🥇🥈🥉🇬🇧 -

24/07/2024

Two gorgeous boys chilling, awaiting collection after a much needed deshed today. If you need us to deshed your dog let us know, it can make a massive difference to your dogs coat and your home…. 07541 143997

13/07/2024

Michael the Matt is all prepared for the England game tomorrow, with his new England style wardrobe….. he’ll be cheering very loudly, he hopes you will to 🏴󠁧󠁢󠁥󠁮󠁧󠁿

29/05/2024

Hi all, I’m a little behind on my admin, anyone that hasn’t heard from me yet with regards to booking appointments etc, please bare with me, it’s been a very busy week, I’m aiming to get to everyone tomorrow/friday, feel free to prompt me 🐾

15/05/2024

Oh so precious. 4.5mths old Show Cocker, with giant paws, first visit for a puppy pamper, such a sassy, but good boy "

08/05/2024

I think there is something that needs to be addressed. I have worked with and at Bow Wows for the past 5years and from what I have just seen on Facebook very recently has made me truly upset.

At no point have we mis treated any dog in our care, in fact we pride ourselves on the care and attention we give to your dogs, giving the best skills and extensive knowledge that our groomers possess, we do not rush through a groom or do it just for the money. Yes we can be more expensive than other groomers, and this is a combination of the rise in bills, where we are situated in Port Solent, together with the value I truly believe dog groomers deserve for the skills that they own. Grooming a dog does not come easy, they can move while grooming, they can bite, they can be aggressive, but they can also need a lot of extra reassurance to make them feel at ease. If any dog has not been happy while the groom has taken place then I will be honest with the owner so that we can work together to make the environment better for all. Everyone will always have different expectations of what and how they want their dog to look like, and if someone hasn’t liked the style we have done, then that is ok. Also if we had particularly noisy dogs that’s ok by us, but due to being situated right under and next to a cafe we do have to take other tenants into consideration.

If anything has happened with a dog in our care and occasionally it does, due to sharp tools being used and if the dog has unexpectedly moved, then I have always been honest and informed the customer of any incident. No one is 100% immune to incidents happening.
Also not every dog will like every person, that’s just how it is, do you like every person you meet?!

We have at no stage ever commented on social media or other public avenues about dogs that have come to us that have had bad experiences from other groomers (of which like most groomers is a common occurrence), to either enhance our business or lessen the reputation of other local groomers. I don’t understand why groomers just can’t work together for the good of the dogs, and gain further experience and good customer service to serve the whole community.

If any customer has a problem with a groom, or with the services we offer, or with what we advise to work forward to make your dogs groom nicer and easier for them then I have always asked you to tell us. I am not adverse to criticism as that’s how we all learn and will always take any comments on board without the need to blatantly slate a company on social media.

I have always prided myself on good customer service and trying to do the best job I can as well as supporting and understanding my groomers needs and ultimately doing the right thing by the dog, which let’s be honest is the most important thing and the reason we are here.

We are a quieter groomers and don’t pack dogs in to aid their comfort.

I hope that Bow Wows continues to be a success with the extremely skilled groomers that we have working here. If I didn’t think they were, trust me they wouldn’t be here, I have had my fair share of groomers that I felt where not upto speed, and I won’t take second best.

If anyone would like to discuss there dogs past, existing or future care with us then I/we are more than happy to do so. And to all the other groomers, let’s try and support each other in the field of caring for our dogs than trying to profit of occasional opinions that are not always truthful.

My email is [email protected]
my number is 07541 143997

03/05/2024

Last couple of days of the 20% Off on the cosy beds, still a few left

29/04/2024

Cosy Beds
Small - 50cm (2 left), Medium - 80cm (3 left), Large - 100cm (6 left).
20% OFF THIS WEEK.

24/04/2024

This is a before and after of the gorgeous Dexter who popped in yesterday, 10mths old and 1st time at the groomers, he did sooo well

24/02/2024

Just because a treat is popular, doesn’t mean to say it is good for your dog.

6044 likes, 377 comments. “Just because a treat is popular, it doesn't necessarily mean it's the best choice nutritionally.”

26/01/2024

Henry has popped in for a puppy pamper before but today was his first groom, he did amazingly well, here is his before and after

20/01/2024

If your dog is similar to this, don’t forget we do walk in nail trims, between 10am and 2pm Tuesday to Saturday…

18/01/2024

Everyone meet Frank the Frenchie who popped in for his first nail trim today, such a good boy

05/01/2024

Please Note - I am off sick today, the girls are doing their best to cope with the shop, but will not be able to answer any phone calls or respond to any messages today, thanks for your patience. I will get back to everyone ASAP.

23/12/2023

That’s it, all the dogs are nearly finished and groomed, and the shop is becoming quiet - we are off for Christmas and will return in the New Year on the 2nd Jan, Thank you for all your custom and support in 2023, Have a wonderful Christmas and New Year -

20/12/2023

Bob is assisting me today in the shop - so come and meet him and get your furry friends some Christmas pressies while there is still some left..

12/12/2023

NOW IN STOCK! Not only a lovely Christmas gift but a great keepsake for your own dog - limited stock

10/12/2023

A MASSIVE THANK YOU to those of you that came to visit us at this weekends Christmas Fair, your support at this time makes a massive difference to our little business 🎄🎅🏻🎄🎅🏻🎄

09/12/2023

Thank to Everyone that visited us at the Christmas Market today - We’ll be doing it all again tomorrow -

06/12/2023

One of our fellow retailers has got some lovely little gift sets for you for Christmas pressies

22/11/2023

Here comes another cutie - meet Ava, the adorable Border Collie pup, isn’t she just beautiful.. first puppy pamper, and she was sooo good with everything so new

21/11/2023

Only 4 advent calendars left in stock - grab one before they go

16/11/2023

Meet Sid, who was super hairy when he arrived, but not so much when he left - first puppy groom at 6mths old

15/11/2023

Fully loaded natural pick and mix, why not buy a small gift box and fill with some of the smaller items for a Christmas gift

15/11/2023

Leonard, working the head tilt, so gorgeous

11/11/2023

Last for today is cute little Newt the smooth haired Daxi, first bath and much needed nail trim today, good boy

11/11/2023

Pomsky number 2, this is Lola’s brother Keiko, so gorgeous and so well behaved

10/11/2023

Cosy beds back in stock, all light grey and dark grey - they won’t last long