01/07/2021
⭐️⭐️⭐️IMPORTANT NOTICE⭐️⭐️⭐️
During these unprecedented times during the last year or so, we wanted to thank our clients for supporting the hardworking and dedicated teams at Medivets Tilehurst, Reading, Lower Earley, Wokingham and surrounding areas. We’d also like to update you on why there has been some recent disruption to our services; especially the routine ones.
As you can appreciate, we have had to change our working practices drastically to keep both our clients and our colleagues safe. We never expected the pandemic to go on so long that some of our staff have never worked at our practices when clients have been allowed into the building😩. This, along with the massive increase in pet ownership during lockdown, means we are experiencing a huge demand for our services.
It is becoming a more well known fact that there is also a shortage of vets across the UK due to changes in legislation, Brexit and the global pandemic. This is affecting all practices, not just ourselves at Medivet but many practices across the country. This situation has now reached such a critical level that many practices across the country are having days and nights with no vet on site, some even having to close their doors meaning our vets and nurses have had to step up like never before.
It is likely you will experience similar disruption elsewhere, and we would like to reassure everyone that we are doing everything we can to provide the best possible care and treatment for our patients and clients. We ask that you please bear with us as we work hard to make space for your pets and find time to put up prescriptions along with all the other countless daily tasks that have become more and more challenging.
We would like to apologise for any inconvenience or worry this is causing and we want to reassure you that your furbabies are ALWAYS our number one priority and no matter how short staffed we are we will endeavour to provide the gold standard care that we always have and always will🥇
We hope to get back to normal as soon as possible and are reviewing the situation regularly with our practice staff, regional director and area managers in line with guidance from the RCVS and BVA.
Thank you for your understanding and support during these difficult times🐈⬛🐕🦺🐇🐾