Darcey's Groom Room

Darcey's Groom Room Professional Dog Grooming Service. Dedicated to meeting the grooming needs of all dog breeds.
(47)

🎃 Happy Halloween 🎃Sorry for the recent lack of communication. I’ve been busy trying to catch up from the week I had to ...
31/10/2024

🎃 Happy Halloween 🎃

Sorry for the recent lack of communication. I’ve been busy trying to catch up from the week I had to take off with my bad back. Thankfully I’m feeling much better and am slowly getting back on top of things.

Due to being unwell, work related things had to take a back seat for a while, so I’ll soon be back to getting through my block booking list. I haven’t forgotten you.

See you soon, Ruth 🐾🐕‍🦺✂️

(**Photo taken from Google as I don’t have time to take photos between clients at the moment.**)

Huge apologies to those of you I’ve had to cancel appointments for this week. I really have been very unwell with a back...
11/10/2024

Huge apologies to those of you I’ve had to cancel appointments for this week. I really have been very unwell with a back issue and have been back and forth to hospital many times this week. Things have improved a little and I hope to be back in the salon on Monday. I’ll try my best to accommodate those of you I had to cancel, over the coming weeks.

Thanks for your understanding with the short notice changes I had to make. It’s really not nice being in this much consistent pain! 😩

Photo is of my little scruffy lad Wookie, who’s been the only thing to really make me smile this week by being by my side constantly when recuperating at home. 💕

Wow, I can’t quite believe I’m saying this when it’s not even October yet, however, I’m now completely fully booked for ...
20/09/2024

Wow, I can’t quite believe I’m saying this when it’s not even October yet, however, I’m now completely fully booked for the rest of 2024! It’s insane! ❤️

For this reason my books are now closed for this year but my cancellation waiting list remains open as normal.

I still continue to work through my block bookings for 2025. I’ve made good progress this week, but still have a long list to get through, which I’ll endeavour to make headway with this weekend.

A huge thank you for your continued custom and support. You’re all awesome.

Much Love, Ruth

12/09/2024

I just want to say a big thank you to everyone that took time out of their day to message me last week with their support and kindness. It was truly unexpected and so very much appreciated. So thank you all, you know who you are… 💕

Dates for 2025 block bookings have been flooding in. I’ve made a good start on sorting some of them but it’s a time consuming process, so it’s going to take me a good while to get through my list, so please bear with me, I haven’t forgotten you!

Thanks again, Ruth 🐕‍🦺🐾✂️

01/09/2024

I’m really sorry, but I need to have a rant, which is something I hate to do! 🙁

I have policies to protect my business and my monthly income from time wasters. I have fees to cover people who choose to cancel appointments at very short notice and EVERYONE is told about this when making a booking. I have a long waiting list of people wanting to come onto my books and would be grateful for an appointment. These people need notice to make plans to come at short notice as much as I do, that’s why I request at least 48 hours notice of changes or cancellations.

I also have a policy not to take back regular clients once they’ve been elsewhere. When a dog has been visiting for years, they build a bond with me that can sometimes be affected by going somewhere else. Groomer hopping is not recommended for this reason. We build strong bonds with the dogs we see.

I always bend over backwards to help people change around appointments when a good amount of notice is given to me. I do it often, despite it being a difficult task due to my full diary.

I know many of you appreciate the help I give and I appreciate you in return. However, I have recently received a barrage of rudeness from certain people which is totally uncalled for. I am simply trying my best to run an extremely busy little business. Experiencing behaviour like this not only makes me want to quit what I’m doing, it makes me lose a lot of faith in the human race, as this behaviour is sadly becoming a more frequent occurrence. It’s stressful and upsetting.

For this reason, from 2025, I’m cutting down my working week to four days. I’m hoping spending a bit more time for myself will help increase my happiness levels which are presently feeling depleted.

My 2025 diary is now open for block bookings, please send me the dates you would like via text or messenger and I’ll get back to you with my availability. Just giving you the heads up, due to there being fewer appointments available from the new year.

Thanks for listening. x

26/08/2024

It’s the 26th August, which means it’s International Dog Day! 🐕‍🦺🦮🐕🐩

I’m back home from my little break and back in the salon in the morning. I’ll try my best to get back to everyone’s messages over the next few days, but with some long working days ahead, it’s likely to be in the evening, so please bear with me while I try my best to catch up.

I hope you’ve all had a great Bank Holiday weekend? 🤗

So the week is finally done and it’s time for me to take a little break.The salon is now closed for a while and will be ...
16/08/2024

So the week is finally done and it’s time for me to take a little break.

The salon is now closed for a while and will be back open again on Tuesday 27th August.

All messages received over the coming week will be responded to on my return.

I look forward to seeing you when I’m back to it!

Take care of yourselves.

Much love, Ruth 🐕‍🦺✂️🐾

10/08/2024

Hello everyone, I hope you’re all having a great weekend so far?

I just wanted to let you know that I have some holiday coming up. The salon will be closed from the end of day on Friday 16th August and will reopen on the morning of Tuesday 27th August.

If you have any enquiries or changes to appointments you’d like to make, please get in touch over the coming week so I can get this done for you before my break. I’m pretty worn out, so no messages, texts, emails or calls will be responded to over my holiday week, to allow me to totally switch off from work for a short while and recharge.

Thanks for your understanding. 🌞

I look forward to seeing you all very soon.

Much love, Ruth 🐕‍🦺✂️🐾

08/08/2024

I just want to highlight that I answer all the emails that come in through my website as soon as I possibly can. If you don’t think you’ve received a reply, please check your spam folder.
Thank you. 🐕‍🦺✂️🐾

It still astounds me that I have to repost this each time the weather really heats up! Please don’t be complacent, the r...
30/07/2024

It still astounds me that I have to repost this each time the weather really heats up! Please don’t be complacent, the risks to your dog are very very real. They are not acclimatised to this heat and the sudden changes in temperature this country brings. Avoid any heartache and unnecessary suffering… 🙏🏻💔

Beautiful Pelusa, the last dog to be groomed this exceptionally busy week back. Thought I’d share her cuteness with you ...
29/06/2024

Beautiful Pelusa, the last dog to be groomed this exceptionally busy week back. Thought I’d share her cuteness with you all. Have a wonderful weekend. 🌞

Hi there, I’m back at work today after a week off with my five little monsters. It’s always lovely to have a whole week ...
24/06/2024

Hi there, I’m back at work today after a week off with my five little monsters. It’s always lovely to have a whole week to spend giving them my undivided attention. 🐾

Please bear with me as I endeavour to get back to everyone that has messaged while I was away. I’m trying my best, but as I’ve had a full days grooming to do, and an extremely busy working week ahead, it’s going to take a few days to catch up with them all.

Thanks for your understanding. 💕

All messages will be responded to on my return. ☺️
15/06/2024

All messages will be responded to on my return. ☺️

Little Lola was making me feel sleepy as she slept the hours away while waiting for her sister to have her trim. All cle...
13/06/2024

Little Lola was making me feel sleepy as she slept the hours away while waiting for her sister to have her trim. All clean and cosy… 💕

Not just one, five of them in mine! 😂
29/05/2024

Not just one, five of them in mine! 😂

Yes, they certainly do! 💕Have a lovely weekend all. 🌞
17/05/2024

Yes, they certainly do! 💕

Have a lovely weekend all. 🌞

I’m taking a little break for a week or so to recharge and spend some much needed time with my husband and my own dogs w...
26/04/2024

I’m taking a little break for a week or so to recharge and spend some much needed time with my husband and my own dogs who have found the loss of our darling Lewie this week very difficult.

Any messages received during this time will be responded to on my return to the salon on the 7th May. Thanks for your understanding.

Much Love, Ruth 🐾🐕‍🦺✂️

Today has been a difficult one, I’ve had to say goodbye to my precious pug Lewie after nearly twelve years of him being ...
22/04/2024

Today has been a difficult one, I’ve had to say goodbye to my precious pug Lewie after nearly twelve years of him being my shadow and little soul mate. If I’m not quite myself this week, I apologise, the loss of him has really taken it out of me. 💔

I want to thank the amazing Cotswold Pet Crematorium for their kindness today and for taking care of my little man.

https://www.facebook.com/cotswoldpetcremation

Address

46 Beecham Road
Shipston On Stour
CV364RJ

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 7pm
Friday 8:30am - 6pm

Telephone

+447921468078

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