Brook House Veterinary Centre

Brook House Veterinary Centre Brook House Veterinary Centre is part of CVS (UK) Limited, a company which owns veterinary practices within the UK. Company Registration Number 03777473.
(51)

Registered Office: CVS House, Owen Road, Diss, Norfolk IP22 4ER.

A warm welcome back Mia โค๏ธ ๐ŸŽ‰ She has been off on maternity leave and now back with us and looking forward to being back ...
23/04/2024

A warm welcome back Mia โค๏ธ ๐ŸŽ‰

She has been off on maternity leave and now back with us and looking forward to being back to work.

Mia qualified in 2014 after completing her training at Pet Doctors Chandlers Ford. She then became one of our Senior Nurses.
She has a very mischievous chocolate labrador called Bear.
Outside of work Mia likes to spend time with her family and going for walks with Bear.

Photo of Mia cuddling gorgeous Ellie spayed yesterday at Chandlers Ford practice. ๐Ÿˆ ๐Ÿ˜ป

12/04/2024

โš ๏ธIMPORTANT UPDATE REGARDING IT ISSUES โš ๏ธ

An update for all our clients, our email inbox at our Brook House, is currently still out of use and we cannot access, send or receive any emails to and from clients.

We apologise for any inconvenience and delays caused for our clients and customers. We are hoping to be back up and running as normal as soon as possible.

You can still contact us by telephone for any queries and questions.

04/04/2024

Morning,

Our services almost back to normal, however still very slow. It will take a while to catch up with back log of requests, so please bear with us.

Thank you to all our clients for their patience and understanding.

03/04/2024

โš ๏ธ Update regarding our IT issues โš ๏ธ
We have working phones, however our computer system is very fragile.
Please only call if needed and we will book you an appointment.
We request flea and wormer requests are not made until next week, when hopefully we will be up and running as normal.
We have no access to any email system, so please refrain from emailing in requests.
Repeat medication will be put up as needed but may take longer than normal due to system restrictions.
Thank you for patience and understanding โค๏ธ

01/04/2024

โš ๏ธ Good morning, our IT issues have not been rectified yet. โš ๏ธ

If you have a non-urgent appointment over the next few days, would you please consider not coming in and rescheduling once our systems are up and running again.

For those of you who still need to keep your appointment, expect delays as we need to work and record manually.

Apologies for any inconvenience.

30/03/2024

Good Morning,
We are experiencing major IT issues across the CVS group, which we are part of. This includes our Practice Management System and may cause our phones to become unavailable. If you see this message and have a non-urgent booking at our ptactice today, please reschedule for another day.

We apologise for any inconvenience and will post updates when we know more.

29/03/2024

โš ๏ธ Stray dog alert โš ๏ธ ๐Ÿ•

Female, mainly white with some grey Husky dog. Found yesterday on Landguard Road.

Please let us know if she belongs to you.

๐Ÿฅ ๐Ÿ‡๐ŸฃWe would like to wish you a very happy and safe Easter. ๐Ÿฅ ๐Ÿ‡๐ŸฃEaster Bank Holiday opening hours: Good Friday - Closed ...
29/03/2024

๐Ÿฅ ๐Ÿ‡๐ŸฃWe would like to wish you a very happy and safe Easter. ๐Ÿฅ ๐Ÿ‡๐Ÿฃ

Easter Bank Holiday opening hours:

Good Friday - Closed
Easter Saturday - 8:30-5pm
Easter Sunday - Closed
Easter Monday - Closed
Tuesday - normal hours.

As always, emergency veterinary services are available out of hours by calling 01329 833112 ๐Ÿš‘โ˜Ž๏ธ

โš ๏ธ Cat microchipping to become law in England from Monday 10 June 2024 โš ๏ธ It will be a legal requirement in England for ...
25/03/2024

โš ๏ธ Cat microchipping to become law in England from Monday 10 June 2024 โš ๏ธ

It will be a legal requirement in England for all pet cats over the age of 20 weeks old to be microchipped by 10 June 2024.

Are you looking to get your cat ๐Ÿˆ microchipped? Give us a call to book your car in for an appointment - and don't forget, for Healthy Pet Club members microchipping is one of the benefits included!

To find out more about microchipping your cat:
www.vetcollection.co.uk/health/microchipping-cats

โœจMeet Jesse and Tiny โœจJesse and Tiny came into our Chandlers Ford clinic on the same day and with the same issue๐Ÿ‘€ Jesse ...
21/03/2024

โœจMeet Jesse and Tiny โœจ

Jesse and Tiny came into our Chandlers Ford clinic on the same day and with the same issue๐Ÿ‘€ Jesse had eaten a whole Chelsea bun with lots of raisins. Tiny had also eaten raisins. As these fruits are toxic to dogs, we quickly asked their owners to bring them both down to us, to give an induced vomiting injection and empty their stomachs ๐Ÿคฎ
Jesse and Tiny recovered well and hopefully keeping away from raisins๐Ÿ˜

โ€ผ๏ธIt is very important to keep any toxic foods and drinks out of reach and away from your pets (especially scavengers) and be aware of any signs and symptoms for your pets. These can include lethargy, vomiting and diarrhoea, reduced appetite and increased salivation. If you see or suspect your pet eating anything dangerous such as chocolate, grapes and raisins, onions, pips and seeds and other foods, the please contact the practice asapโ€ผ๏ธ

Both dogs were overseen by our new and lovely Vet Bettina with a helping hand from our Head Nurse Kat, and our 2 Patient Care Assistants Lauren and Ella๐Ÿฉบ who were on hand and looking after both patients, keeping them nice and calm while receiving lots of cuddles๐Ÿฅฐ

Bettina has recently joined our team, and has transitioned from Farm Animals, to Small Animals. ๐Ÿ• ๐Ÿˆ ๐Ÿ‡ ๐Ÿน
Bettina is a great addition to our team, she is based mainly at our Chandlers Ford practice but is also working at our Brook House practice in Shirley.

Happy Mother's Day to all Moms! ๐ŸŒป๐ŸŒผ๐ŸŒธ๐ŸŒบ๐Ÿชท๐Ÿชป๐Ÿฅ€๐ŸŒน๐ŸŒท๐Ÿ’
10/03/2024

Happy Mother's Day to all Moms!
๐ŸŒป๐ŸŒผ๐ŸŒธ๐ŸŒบ๐Ÿชท๐Ÿชป๐Ÿฅ€๐ŸŒน๐ŸŒท๐Ÿ’

07/03/2024

๐Ÿˆ ๐Ÿ• ๐Ÿ‡ ๐Ÿ‘ฉ๐Ÿปโ€โš•๏ธ๐Ÿง‘โ€โš•๏ธ๐Ÿฉบ ๐Ÿฅฐ
You may never have seen behind the consultation room in a veterinary practice.

So take a look at the work our vets and nurses do on the front line every day to look after animals in veterinary practices, hospitals, in the field and on call - so that they receive the best possible care.

Thanks to Molly Case for the poem you have written about our profession.

https://www.facebook.com/share/v/iLHVC5xjC19rWhag/

Meet ROCKET ๐Ÿš€๐ŸฑThis pretty little girl has recently been with us for her Spay! ๐Ÿพ๐Ÿฉบ This is a neutering surgery for our fem...
06/03/2024

Meet ROCKET ๐Ÿš€๐Ÿฑ

This pretty little girl has recently been with us for her Spay! ๐Ÿพ๐Ÿฉบ This is a neutering surgery for our female patients.

Her anaesthetic was smooth sailing, and her recovery has been beautiful! Rocket was super friendly, and received lots of cuddles from our Nurses and staff๐Ÿฅฐ

Rocket has been back since for her 2nd Post Op check with us, and has now been signed off due to a successful recovery back home and can return to normal self ๐ŸˆRocket saw our Head Nurse Kat for both of her post op checks.

Rocket has also been a great model for her recovery bodysuit with a spooky theme ๐Ÿ‘ป๐ŸŽƒ

We are sorry โ€“ some of our sites are currently experiencing a problem with incoming calls. If you are put on hold, pleas...
26/02/2024

We are sorry โ€“ some of our sites are currently experiencing a problem with incoming calls.

If you are put on hold, please do not stay on the line as we will be unable to pick your call up. If your call is not urgent, you can email us using the 'Contact Us' form on our website, otherwise please call back.

Our network provider is working on this now to resolve the situations as soon as possible.

๐ŸŽ„๐ŸŽ…๐Ÿปโ˜ƒ๏ธPlease be aware of our Christmas & New Year's Opening times.โ˜ƒ๏ธ๐ŸŽ…๐Ÿป๐ŸŽ„Best wishes from the team. ๐Ÿ’™
21/12/2023

๐ŸŽ„๐ŸŽ…๐Ÿปโ˜ƒ๏ธPlease be aware of our Christmas & New Year's Opening times.โ˜ƒ๏ธ๐ŸŽ…๐Ÿป๐ŸŽ„

Best wishes from the team. ๐Ÿ’™

****Update! Power seems to be restored! ๐Ÿคž Thank goodness, it was a beginning to get a little scary in the dark ๐Ÿ˜ฌ *****โš ๏ธ...
20/12/2023

****Update! Power seems to be restored! ๐Ÿคž Thank goodness, it was a beginning to get a little scary in the dark ๐Ÿ˜ฌ *****

โš ๏ธWe are experiencing a power cut, as a result we are unable to receive telephone calls and have no computer access!
Please call Pet Doctors. Chandlers Ford. on 02380 255565 or Pet Doctors, Botley on 01489 799744 if you need assistance. โš ๏ธ
Thank you for your patience.

๐ŸŽŠ ๐Ÿ‘ Please help us to Congratulate Nicole who was recently promoted to a Senior Nurse position. ๐Ÿ’œ๐Ÿฉบ๐Ÿ’‰๐Ÿ’ŠNicole returned this...
20/12/2023

๐ŸŽŠ ๐Ÿ‘ Please help us to Congratulate Nicole
who was recently promoted to a Senior Nurse position. ๐Ÿ’œ๐Ÿฉบ๐Ÿ’‰๐Ÿ’Š

Nicole returned this year from maternity leave and is sharing her time between Pet Doctors Chandler's Ford and Brook House Vet Centre.
She is also Clinical Supervisor to our Student Veterinary Nurse Becky. ๐ŸŽ“๐Ÿ“š๐Ÿ“–

Nicole qualified as a registered veterinary nurse in 2017 and joined the team at Pet Doctors Chandlers Ford in 2018. She previously worked in an equine practice for six years and still does the occasional shift at an emergency equine clinic. Nicole lives on a farm with a variety of animals. She loves riding her horses Taz and Kissy and putting her naughty Shetland back in the field! ๐Ÿคญ๐Ÿด

A big thank you to our lovely clients for helping CVS to rise ยฃ1783.36๐ŸŽŠ in November for The Guide Dogs Pennies Charity โค...
27/11/2023

A big thank you to our lovely clients for helping CVS to rise ยฃ1783.36๐ŸŽŠ in November for The Guide Dogs Pennies Charity โค๏ธ ๐Ÿ•

18/11/2023

๐Ÿ•We are open today at Pet Doctors. Chandlers Ford. ๐Ÿˆ

If you need assistance, please call Pet Doctors Chandlers Ford on โ˜Ž๏ธ 02380255565 as they are open from 8:30 to 5pm today.

16/11/2023

Sadly deceased cat has been handed in to us. He was found in someoneโ€™s shed in Shirley area.

Male, microchipped but we cannot get in touch with owner.

He is a black and white DSH. 8 years old. Male neutered. His name is Edward.

Please call us on โ˜Ž๏ธ 023 8022 8570 if he is your cat.

16/11/2023

Due to staff training, Harrier Veterinary Surgery Pet Doctors. Chandlers Ford. Pet Doctors, Botley will be closed this morning.

Brook House Veterinary Centre will be open as usual with limited staff.

We are sorry for any inconvenience caused.

Congratulations Aly ๐ŸŽŠ ๐Ÿ‘ ๐Ÿ’ ๐Ÿฅณ Many of you know our lovely receptionist Aly. She was nomination for 'Practice Support Staff...
01/11/2023

Congratulations Aly ๐ŸŽŠ ๐Ÿ‘ ๐Ÿ’ ๐Ÿฅณ

Many of you know our lovely receptionist Aly. She was nomination for 'Practice Support Staff of the Year' in PetPlan Veterinary Awards, so our Oscars. Well done ๐Ÿ‘
This month marks exactly 15 years since Aly's first day at Brook House Veterinary Centre

Thank you for your smile and everything you're doing โค๏ธ

Don't forget to turn those clocks back in the morning! โฐ Enjoy that extra hour in bed if you can...๐Ÿ˜„๐Ÿ’ค๐Ÿ•๐Ÿˆ
28/10/2023

Don't forget to turn those clocks back in the morning! โฐ Enjoy that extra hour in bed if you can...๐Ÿ˜„๐Ÿ’ค๐Ÿ•๐Ÿˆ


Happy   ๐ŸพBlack cats are often overlooked at rescue centres and have to wait longer for a forever home.โ˜น๏ธ We think they'r...
27/10/2023

Happy ๐Ÿพ

Black cats are often overlooked at rescue centres and have to wait longer for a forever home.โ˜น๏ธ
We think they're pretty pawesome! Please share your mini Panthers below, we'd love to see them! ๐Ÿ’š๐Ÿˆโ€โฌ›

21/10/2023

โš ๏ธ Phone issues alert โš ๏ธ โ˜Ž๏ธ

We are having phone issues today. BrookHouse answering machine is not on due to technical issues. We are working very hard to fix it.

If you need assistance, please call Pet Doctors. Chandlers Ford. on 02380255565 as they are open from 8:30 to 5pm today.

Apologies for any inconvenience.

Please share ๐Ÿ™
16/10/2023

Please share ๐Ÿ™

โš ๏ธ Missing Cat Alert โš ๏ธ

Can you help one of our clients to get this gorgeous cat safely home? ๐Ÿˆ

Pet Doctors. Chandlers Ford. 02380255565

We appreciate all our lovely receptionists โค๏ธ
12/10/2023

We appreciate all our lovely receptionists โค๏ธ

So you fancy being a Veterinary Receptionist?

Understandable, working in a vet practice is pretty cool but can you...

Answer a phone......while two other lines are ringing and several clients are waiting at the desk to be booked in, to pick up medicines and to pay for their treatment

Take a call about a sick pet......calm down a hysterical owner, ascertain the relevant details, find and speak to a vet or nurse in the clinic, remember their advice, relay that to the owner and then book them in for an emergency appointment (also while the waiting room is still full)

Cuddle a cute puppy...... when just a few minutes before you were offering tissues and sympathy to a family who had lost a beloved companion.

Make a cup of tea...... for a distraught colleague who has just dealt with a really traumatic situation, comfort them and then help and support them to face the rest of their day

And that is just for starters!

Veterinary Receptionists are the beating heart of a veterinary clinic. They are the people who you will first speak to on the phone, who will greet you at the desk, who plan our days and keep the show on the road.

They will welcome your new cute addition to the family and be the sympathetic and kind presence you need when you face that final day with your companion.

Today is Veterinary Receptionist Appreciation Day! And oh my goodness, do we appreciate them!!!

Thank you VERY much for all you do for all of us!

10/10/2023

Hello, I am lost and currently under the care of the team here at Pet Doctors. Chandlers Ford. ๐Ÿข ๐Ÿฅบ
I was found wandering in Ethelbert Ave,
Bassett on Friday. - No Microchip located.

If you know of anyone who may be missing me please get in touch asap.

Phone: 02380 255565 or
Email: [email protected]

๐Ÿˆ๐Ÿ• It's National Arthritis Week...Arthritis is a common progressive condition affecting the joints of both dogs and cats...
09/10/2023

๐Ÿˆ๐Ÿ• It's National Arthritis Week...

Arthritis is a common progressive condition affecting the joints of both dogs and cats. Itโ€™s more common in older animals, and can happen in many different ways. Itโ€™s not curable, but we have many ways to successfully manage the pain and discomfort arthritis causes. ๐Ÿ’š
Find out more about arthritis in pets here: thehealthypetclub.co.uk/signs-of-arthritis

Address

12 Landguard Road, Shirley
Southampton
SO155DJ

Opening Hours

Monday 8:30am - 1:30pm
2:30pm - 7pm
Tuesday 8:30am - 1:30pm
2:30pm - 7pm
Wednesday 8:30am - 1:30pm
2:30pm - 7pm
Thursday 8:30am - 1:30pm
2:30pm - 7pm
Friday 8:30am - 1:30pm
2:30pm - 7pm
Saturday 8:30am - 5pm

Telephone

+442380228570

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