Buzz Cuts Dog Grooming

04/11/2024

Hello everyone, just wanted to pop on and give an update on bookings and a few changes that have been made to our policies.

Christmas Bookings
This side of Christmas we are currently fully booked and we are taking bookings for middle of January. We do have a cancellation list if you would like to be added to this (please note this is for existing customers only as our books are temporarily closed for new customers).
We will also be closed for Christmas from Christmas Eve and will open again Monday 6th January.

Appointments, Payments & Price Increase

Just a polite reminder that we work by appointment only and recommend booking a few appointments in advance to ensure you have a slot reserved.
If you are unable to attend your appointment we require at least 48 hours notice or a last minute cancellation fee is required, this also applies to missed appointments or no shows and this fee needs to be paid before future appointments can be made.

If customers are paying by bank transfer to pay for their dogs groom please can payments be made before collection of your dog, this is to avoid chasing outstanding payments which can be very time consuming.

Please can all customers be prompt to drop off and collect their dogs.

We have also had to have a slight price increase across some of our services that we offer, most have already been informed of this increase however we have been phasing it in over the last few months, if you are unsure if your dogs groom has had a price increase please do ask and we will let you know. This is to cover the costs of running the salon and the increase in costs of equipment used, we hope you understand.

Fleas
If your dog has fleas please do let us know in plenty of time before their appointment, this is because we can only groom dogs with fleas at the end of the day so we can take the time to de flea the salon when no other dogs are due in, so we may need to reschedule appointments. We are having to increase the price of our flea charge to cover the cost of the time and equipment used to clean and disinfect the salon after. The flea charge as of today will be £10 on top of grooms.

Bookings for 2025

We are making changes to our opening hours moving forward for 2025. We will now only be working every other Saturday and Monday so if you require these days for appointments we are asking customers to please contact us now to block book as we will have limited availability.

Thank you again for supporting our small business and for your understanding 😁

The Buzz Cuts Team 🐾

11/07/2024

The grooming industry is feeling the loss of one of their own tonight. Louise Hunt was a fellow dog groomer and was killed alongside her mum and sister last night 😢

Our thoughts are with the rest of the family at this extremely sad time.
May you all rest in peace ###

01/07/2024

Billy, Ralph, Juno, Hunter, Winnie, Nala, Violet, Koby, Dougie and Digby 🐾☀️

24/06/2024

⭐️Important Customer Announcement.⭐️
⭐️Temporarily closing our books for new customers⭐️

Hi everyone, hope you are well?
We just wanted to pop on and give a quick update regarding bookings.
We have made the decision due to how busy we are and having limited availability over the summer months to close our books to new customers at this time. We want to make sure that all our current clients are able to still have there scheduled appointments so to ensure we can do this and still be able to be flexible when needed we have made the decision to temporarily close our books to new clients.
We would like to thank our wonderful customers for continuing to support our small business and for getting us to this milestone, we appreciate all of you.

So we have a couple of slots left we can offer to new customers for in August but once these are gone our books will be temporarily closing, we will be adding new clients to a cancellation list for when our books re open again.

We are recommending to all our current customers to make sure they have the next 2-3 appointments booked in with us.
June and July are fully booked and we have limited availability in August.

Thank you all for the support!
The Buzz Cuts Dog Grooming Team

30/05/2024

Hi everyone, hope you are all well?

Just wanted to give an update for upcoming availability, we are currently taking bookings for middle/end of July, please let us know if you’d like to make an appointment or be added to our cancellation list. We are currently fully booked for June, including our out of hours slots so please bare with us as the summer months are very busy. We are currently recommending that regular customers pencil in a few slots in advance as it’s easier to juggle appointments if you have a slot booked in.

Please note we will be away tomorrow and the weekend and we will be back in the salon on Monday but will be responding to messages over the weekend.

Just a reminder with bookings, please note that offered slots are only reserved for 12 hours so please do get back to us as soon as possible if you’d like the slot.

Picture of snoozy Buzzy 🥰

Take care,
The Buzz Cuts Team 🐾🐶

23/04/2024

Hiiii everyone, long time no post again, I hope you are all keeping well?

Just wanted to update with availability we have over the next few months. We currently have a 6-8 week wait for appointments, April and May are currently fully booked and we only have a few slots left available in June.
If your dog is due to be groomed in the next few months and are not yet booked in please do message us and we can look at the availability we have, if anyone would like to pre book a few slots too we can also book in a few appointments in advance.
We do also have an out of hours service available at an extra charge but this is also quite booked up at the moment and the next OOH slots are at the end of May, but let us know if this would be interest.

Please let us know if you would like to be added to our cancellation list too.
As we have been extremely busy in the salon I have been getting behind a bit with photos so bare with and will be sharing more again soon 😁🫶🏻
Thanks for being so patient with us getting back to you too as we know there has been a bit of a delay in responses.
Amy & Diane 🐾

10/04/2024

Joy is still missing, She will most likely be hiding and be scared. Please keep an eye out for her Epsom Town Centre and surrounding areas, perhaps she is hiding in someone’s garden.
Praying she makes an appearance soon and we get some sightings.

Please keep sharing 🙏🏻🐾

LOST DOG

Joy is missing, High Street Area near Epsom Town Hall. She is a very small black Pomeranian and is a rescue she also has a deformed front leg, she is very nervous and skittish. Please contact if any sightings and I can forward the owners number

05/04/2024

LOST DOG

Joy is missing, High Street Area near Epsom Town Hall. She is a very small black Pomeranian and is a rescue she also has a deformed front leg, she is very nervous and skittish. Please contact if any sightings and I can forward the owners number

02/01/2024

Happy New Year to all our lovely customers. We hope you had a wonderful Christmas. 🥳

Please note we are not back in the salon until the afternoon of Monday 8th January, we are currently catching up with messages as we are a bit behind, so apologies for the delay, Mum and I both caught Covid just before Christmas and have been quite poorly with it but finally feeling better so thank you for baring with us while we get back to messages.

We are now fully booked for January and are currently taking bookings for February.
Please ensure you give us plenty of notice if you’d like to make an appointment.
If we were supposed to message you before Christmas with an appointment or to book your dogs next appointment please do send us a message now so we don’t miss anyone.

25/12/2023

Merry Christmas everyone! 🎅🎄

Molly, Lulu, Rupert, Buddy, Danny, Bella and Dora, Harley and Luna, Rufus and Foxy 🎄🎅🐾

23/12/2023

Sorry for the delay, it took a bit longer putting all the names into the name generator, but we have a winner!

Congratulations Kasey 🎅🎄🐾 we will send a message to arrange collection.

Once again we would like to thank all our customers for their continued support and custom over the past year.
We hope you all have a lovely Christmas! 🎅 🎄✨🐾

21/12/2023

Coco, Max, Rosie, Meg, Ted, Bear, Chino & Percy 🎄🎅🐾

21/12/2023

🎄🎅 Christmas Hamper 2023 🎅🎄

This years Christmas hamper is full of treats, toys and grooming goodies. All dogs who have been returning customers throughout 2023 and those who came in December for Christmas grooms will be entered into the giveaway.

We will be selecting a name at random tomorrow morning and announcing the winner!
The hamper will need to be collected from the salon and we will message the winner to arrange collection.

Good luck everyone 😁🐾🎄🎅

19/12/2023

Sammy, Dixie, Billy, Buddy, Milo, Casper, Elvis and Bella 🎅🎄🐾✨

18/12/2023

Buddy, Flora, Floki, Emma, Hercules, Tagg, Lucy, Hettie, Skylar and Bonnie 🐾🎄🎅✨

16/12/2023

Lexi, Rocky, Joy, Kip, Indi and Honey 🎅🎄🐾✨