13/12/2024
💥 a little update and some brutal honesty💥
Firstly, we would like to thank everyone for your support & patience while we've been navigating building our store.
The whole process from the start has been a ball ache. We've jumped through hundreds of hoops from the council, environmental heath, bat protection etc, We've had hundreds and thousands of pounds worth of "extras" thrown at us and just to give you an idea the first stage of demolition was over 1/4 of a million pounds on it's own 😳
Yes, we do have insurance, but unfortunately, the costs of materials sky rocketed during covid, and a building that should have costs £800,0000 has now cost us to date over 1 million. We've put and will continue to put every spare penny we can into finishing the store.
We've had a few people lately say, "we'll be back once you're in the new store."
This is amazing, but if there is anything you need in the meantime, please do come in. We are still operating from our temporary store, and in the words of Tesco, "every little helps"
We have some great deals on aquariums & drum filters at the moment. We also offer a price match guarantee service. So if you've seen something online pop in and speak to a member of our team, we'd love to help you 🥰 we also have gift vouchers if you're unsure what to buy a fish keeping hobbiest.
We have had this crazy idea that we should close Monday - Thursday until we're in the new shop. So we can put all our focus into getting open. What's everyone's thoughts on this? Would you still come in Friday - Sunday? Or would you find somewhere else to go?
We don't want to lose anyone. We love hearing about your ponds/gardens or aquariums.
Please help us out and tell us honesty. We can take it 😬
Sorry for the long post. We just wanted to be honest with everyone and answer some questions we keep being asked.
