11/01/2025
When contacting us please ensure you are using our official telephone number on Google.
We receive a lot of calls coming through on our internal line which is not to be used as the line is not recorded, nor does it filter you through to the correct team (Reception, Inpatients, etc)
You may receive calls from this number but it is not to be re-dialled or used for incoming future calls.
So please always call us on 01483 815104
Or WhatsApp us on 07701410301
Or email us at [email protected]
Please note, WhatsApp and email are not to be used for urgent queries as these are not monitored at all times.
When using our telephone number we would ask that option 1 (emergency) is used in life threatening situations or where you have a genuine and urgent concern about your pets’ wellbeing.
There is only 1 telephone line for this option and it must be kept clear for true emergencies.
Thank you