
12/08/2025
Due to the overwhelming number of cancellations we are having to process through peak periods we unfortunately have to revise our cancellation policy as it is costing the business far too much.
Since opening we have had a very relaxed, honest and lawful policy but it is just being abused and making it difficult to run the business to its usual and expected high standards.
The format is not exactly known yet but will most likely feature upfront payments for bookings made during peak months & holidays as well as advance payments for new customers - all non refundable but may be moved to credit under reasonable circumstances.
We hope you will all understand why we need to make this move.