D&H Pet Supplies aim to supply top quality products for the best possible price. We aim to be able to supply you with all your animal needs form pets to working animals! Cage birds to reptiles we want to supply you and your creatures! Many of the items below can be purchased in larger quantities with extra discounts available just ask! We have or can possibly get lots of other products, at great v
alue prices. Please call/email us with your requirements. Product also available from: Vanhee,Backs,Chevita,Beyers,Travipharma,Paloma,Zoopan,Ibercare,BirdCareCo,Gufarma,Colman,De Reiger,Pantex,Herbots,Ornis,Natural,Avizoon,Comed,Moureau,Genette, Brockamp-Probac,MedPet, Pigeon Vitality, Hesanol,Giantel BV,Bipal,Klaus,Pronafit,Tollisan,Pigeon Paint, Varios, Bony Farma, Plus many, many more! If you cannot see what you looking for, please contact us as we have access to thousands of products. With worldwide delivery available on most items, and a broad range of knowledge we are always happy to assist in every way! Please note due to high stock movement some items may not be in stock at time of interest, but are always coming in. All items are plus carriage, collection is possible upon arrangement. Free delivery is available locally. Please call/email with your requirements. Payment:
Irish customers:
We can accept the following payments: PayPal, Cheque, Postal Order, Cash or Bank Transfer. International Customers (Inc. UK):
We can accept the follow payments: PayPal, Cash or Bank Transfer. PayPal is the preferred payment; payment is expected within 3 working days of purchase. If you have genuine issues, please contact us before a case is open and we will try to come to an agreement. If payment isn’t received 4 days after a case is opened, the case will be closed and a report filed with eBay. Payment has to be receive in full before items will be dispatched. Shipping:
All orders over £75/€100/$125 in value (ex postage) will have to be shipped via registered/tracked shipping. We can only ship to the following countries via registered post/courier only: All of South America, All of Africa, & China. Combined shipping is available – Please contact us to arrange if you are purchasing multiple different listings! We aim to dispatch your item within 24-48hrs of cleared payment. Items within Europe normally take 3-5working days for delivery. The rest of the world is 7-10 working days. Any items undelivered after this date please contact us and we will do our upmost to resolve the issue! Postal receipts always retained. We can send standard or registered, if you require registered & or insured, please contact us. Returns Policy:
Items may be returned for any reason for a full refund or an exchange within 14 days of receipt. Providing the item is still sealed/unused and in a resell-able condition. Please ensure all your eBay details are included to process your returns and refund as quickly and efficiently as possible. A Full refund will be made on purchase price excluding delivery charges. All postage costs are to be paid by the buyer including return postage from buyer to us for returns or exchange. All items we sell are described fully as new, used or refurbished. Some items come with brand tags, some don't. It is clearly mentioned if items are with tags. Any items packaged by us will be noted in the listing. We always leave a positive feedback for each smooth transaction which occurs without any problem. A positive feedback will be left after we receive the same from our buyer which indicates that we both are happy with the transaction. Customer Care:
We strive to give the best possible service, to every customer, with every transaction. The quickest way to contact us is through eBay email/messaging or phone: 00353857024754. We check our emails constantly 7 days a week 9am - 6pm (GMT) and will typically have a response for you within 24 hours. Please allow ample response time if your message is sent during closed hours. We are here to help as much as possible, your satisfaction is our main aim and rest assured any complaint will be handled professionally and by the quickest means possible. About Us:
We are a relatively small company but strive to give every customer a five star service, your satisfaction is our ultimate goal. We will treat you how we would like to be treated ourselves. Competitive prices, realistic shipping costs, realistic time frames, and speedy dispatch. Overall we believe that the key to success is a reputable and reliable solid foundation. We will deliver a happy and satisfying experience to you as our customer. It‘s essential that our products are of the highest quality yet at an affordable price for everyone. We will focus passionately on delivering an exciting shopping experience for you! We offer free advice so please don’t hesitate to contact us! Any questions please ask. D & H
