01/12/2021
Hi, Welcome to NZDAU Sdn Bhd !
We are looking for the candidate who have passionate to join us as a part of our NZPAP Family. The work location is in Kuala Lumpur.
Main Role:
Reporting to Head of Operation/ Office Manager, the incumbent will be responsible for managing the overall daily operation of the sales team to maximize sales and profits by taking ownership and responsibility for all aspects of company sales operations, while playing an active role on the sales floor.
Responsibilities:
· Ensure sales and training operational requirements as per set by the company and by scheduling and assigning employees; following up on work results all the time
·Maintain sales staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results providing advice for staff performance improvement
·Lead the sales team to complete the performance goals according to the company's overall business goals.
·Participate in the formulation of sales plans. According to the sales tasks issued by the company, formulate the sales plan of the department, including: personnel plan, personnel target decomposition plan, confirm the performance of each salesperson, etc.
·Expand sales channels, develop core customers, and formulate sales tactics. According to the company's overall strategic arrangement, formulate and adjust the sales tactics of the department, that is, specific business development methods. Including customer entering method, customer tracking method. Includes planning and implementation of new tactics.
·Manage the sales team and the training of employees in the department. Inspire sales staff's morale and train employees in the department to master the skills of products and sales.
·Create a team atmosphere with combat effectiveness and learning ability.
·Conduct sales meetings within the department.
· Ensure all the time excellent customer service and demonstrate strong selling skills
· Meet sales goals by training, motivating, mentoring and providing feedback to staff
· Monitor and maintain store inventory level and feedback to merchandising managers and brand managers up on sales trend and movement
· Attend to customer complaints and ensure they are tactfully handled
· Ensure 100% implementation of promotional and marketing event organized by the sales and marketing team
· Handle sales transaction in POS and ensure 100% accuracy
· Handle sales cash and follow set standards of cash deposit as per the company policy
· Control monthly store operational expenses such as petty cash / part time & overtime costs
Train, monitor and develop successor
· Ensure proper stock receiving (physical / system) and processing and arranging as per set standard
· Perform monthly stock count and control process as per SOP
· Prepare and submit all monthly store expenses / invoices, and other reports to Head of Operation/ Office Manager
· Prepare and submit effective monthly staff duty roster, attendance report and other related reports and documents to Malaysia Office for payroll processing / Sales Tracking/ Prepare Daily / Weekly / Monthly sales report
· Other operational tasks as assigned by the immediate superior / Area Sales Supervisor / Head of Operation/ Office Manager
Qualifications:
· Male/Female, age 25-45 years old with pleasant personality
· Good knowledge of fast moving consuming goods with at least 3 years of sales experience and more than 2 years of management experience.
Have experience in communicating, coordinating and negotiating with merchants.
Having own pet(s), and love pets will be an advantage.
Familiar with the management of sales team and training of employees in the department.
Own a car and have driving license.
· Specialize in customer service with strong communication and presentation skills
· Solid ability to work in a fast-paced environment with high sense of responsibility and strong organizational skills, ability to recognize and react to changing work demands is required
· Goal oriented with the ability to create winning results
· Possess a high degree of integrity and professionalism
· Excellent interpersonal skills, leadership qualities and managerial skills
· Confident, dynamic, proactive, sales-oriented, motivated with committed work attitude
· Computer literate and good numerical skills
· Strong proficiency in English, bilingual is preferred
· Commit to work on shift, long hours, weekends, and Public Holidays as needed.
Other Benefits:
· Good environment & Friendly Colleague
· Attractive Commission (sales team goal achievement)
Job Types: Full-time, permanent
Salary: RM3,000.00 - RM3,500.00 per month
COVID-19 considerations:
Consideration for the candidate who have completed two dose vaccination digital cert provided. Thank you.
