Animal Referral Centre

Animal Referral Centre Specialist and emergency vet hospitals in 2 Auckland locations - (Schnapper Rock and Freemans Bay).
(62)

Sometimes we let patients watch ipads!A grateful owner shared this photo we had sent her as part of a hospital update, a...
22/06/2024

Sometimes we let patients watch ipads!

A grateful owner shared this photo we had sent her as part of a hospital update, as well as this lovely review, on google:

"I cannot recommend the wonderful team at ARC more!

I've had my two pups there on separate occasions and have been supported and treated by the most kind, professional, empathetic, caring people I've ever met. Every single person you chat to goes above and beyond.

Firstly my Italian Greyhound Willow was very sick with a gallbladder infection and they sent messages and called me often. They treated her like she was one of their own.

So when my boy Louie started showing some scary toxicity symptoms they were the first people I called. Louie was treated like a king, as a rescue who had a really rough start, he has some major anxiety and fear aggression. I've never seen a team treat him with so much respect and care. He was cuddling them and watching finding Nemo on a tablet as he recovered.

Not only is the bedside manner exceptional, but the skill and knowledge is unparalleled.

Thankyou ARC, I'm forever grateful for your care."

Louie worked his way through Finding Nemo, Monsters Inc. and The Incredibles during his recouperation with us.

A happy, contented patient recovers faster than an anxious one! "Just keep swimming, just keep swimming" 🐠

We now have Afterpay to give you more payment optionsWe’ve partnered with Afterpay! Next time you need to visit us, you ...
20/06/2024

We now have Afterpay to give you more payment options

We’ve partnered with Afterpay! Next time you need to visit us, you have the option to choose Afterpay, so you can pay your account in 4 interest-free installments.* 🎆

*Afterpay late fees, eligibility criteria and terms & conditions apply. Visit afterpay.com for full terms

This is Eva! 🐾 Eva was referred to ARC’s Internal Medicine service for evaluation of a suspected portosystemic shunt. Sh...
18/06/2024

This is Eva! 🐾

Eva was referred to ARC’s Internal Medicine service for evaluation of a suspected portosystemic shunt. She had a CT scan and other diagnostics performed that confirmed the presence of large left-sided intrahepatic shunt.

A portosystemic shunt (PSS) is an abnormal blood vessel that skips over the liver and delivers blood full of toxins, bacteria, and byproducts from the intestines and other organs straight into the general circulation – these are supposed to close when dogs are born. In Eva’s case, this shunt remained open so these toxins and byproducts were continuing to circulate in her system without them breaking down due to her shunt, and this was causing neurologic problems as well as causing her to be very small and grow slowly. Her MRI showing the shunt connecting to her Caudal Vena Cava (CVC) are on the third slide.

Intrahepatic shunts are less common than extrahepatic shunts and are more difficult to fix - Eva had percutaneous transvenous coil embolisation, which means using fluoroscopic guidance, Dr. Joon Seo (our Cardiologist) and Dr. Jessica Romine (our Internal Medicine specialist) deployed multiple small coils to "clog up" the shunt to stop it from flowing as much blood around her liver and into the vena cava. This procedure is less invasive than surgery and is the Gold Standard for treating this type of shunt. She had a stent custom-sized for her and after a long surgery she was able to be discharged the following day with only a small bandage on her neck as evidence of the cutting-edge procedure she underwent!

Eva is recovering well at home now with her family! (pictured on the last slide) ❤️🐾

Stanley's 7th birthdayThe handsome Stanley, a boxer belonging to ARC's owners, turned 7 last week. With all the hard wor...
18/06/2024

Stanley's 7th birthday

The handsome Stanley, a boxer belonging to ARC's owners, turned 7 last week. With all the hard work that has gone into building the ARC business, Stanley has been a regular face around the two clinics and is doted on by all the staff.

Staff at our ARC Central clinic spoiled him rotten and celebrated in style. Check out the amazing peanut butter/doggie food cake made by the staff (he demolished it!) 😋

It was great fun making a fuss of Stan the man, who certainly doesn't act his age! Here's to many more fun and mischievous years

Slight reduction in daytime emergency care at ARC Central this weekDue to unfortunate staff shortages, ARC Central Emerg...
17/06/2024

Slight reduction in daytime emergency care at ARC Central this week

Due to unfortunate staff shortages, ARC Central Emergency service will be closed during the daytime Tuesday-Friday this week. The service will, however, still be operating as normal from 4pm right through the night until the next morning.

AND don't forget we've got you (and your furry friends) covered with our 24/7 service at the ARC North Clinic too, which will be continuing on as per normal.

A reminder that the one phone number, (09) 281 5815, accesses BOTH clinics. Clients can then select "Option 1" for an emergency and our staff will facilitate your pet being seen at the most appropriate of our two clinics.

Check out the latest publication from our lovely Diagnostic Imaging Resident (specialist in training), Dr Gordon Lye. It...
15/06/2024

Check out the latest publication from our lovely Diagnostic Imaging Resident (specialist in training), Dr Gordon Lye.

It was an interesting case of a metastasized Osteosarcoma (spread of a bone tumour) in a rabbit 🐰🐇

Have a read of the abstract here: https://onlinelibrary.wiley.com/doi/10.1111/vru.13385

We are lucky to often see amazing and unusual cases through our clinics. Taking the (not always easy) step to write these cases up for peer-reviewed journals ensures we are contributing to the pool of veterinary knowledge, and perhaps aiding a vet in the future with decision-making should they be presented with a similar case. Well done with this publication, Dr Gordon!

Pics show the publication details, and CT imaging of the rabbit

Spotlight on our Emergency and Critical Care dynamic duoShould you beloved pet sadly be so sick as to require care in ou...
14/06/2024

Spotlight on our Emergency and Critical Care dynamic duo

Should you beloved pet sadly be so sick as to require care in our ARC Central Intensive Care Unit, rest assured they would be in the best hands.

We are the only facility in New Zealand with a registered veterinary specialist in Emergency and Critical Care (also known as a “Criticalist”), AND a veterinary technician specialist in Emergency and Critical Care (VTS ECC). The combined knowledge and skills of these two powerhouse women allow us to provide top quality care for those patients with life-threatening disease. Íde and Ashleigh work out of our state-of-art animal ICU at ARC Central. This facility is equipped with oxygen cages, advanced ICU ventilators, continuous bed-side monitoring and lab equipment.

To read more about these two incredible women, click on the link below:

https://arcvets.co.nz/resources/spotlight-on-our-emergency-and-critical-care-dynamic-duo/

Apparently, it's National Loving Day! Did you know there was such a thing?Today, we celebrate love, unity, and acceptanc...
11/06/2024

Apparently, it's National Loving Day! Did you know there was such a thing?

Today, we celebrate love, unity, and acceptance. We are committed to providing compassionate care for all furry family members. Thank you for trusting us with your pets' health and happiness!

Let's see the animals YOU love! Post a favourite pic of your pet below :)

Relatable? Who else has a cat or dog that gets "the zoomies" in the middle of the night?
10/06/2024

Relatable? Who else has a cat or dog that gets "the zoomies" in the middle of the night?

Let's talk about FIP! 🐾This is Edison🐾Edison came to ARC through our Internal Medicine Department under Specialist Inter...
08/06/2024

Let's talk about FIP!

🐾This is Edison🐾

Edison came to ARC through our Internal Medicine Department under Specialist Internist Dr Jessica Romine (pictured) for suspected Feline Infectious Peritonitis.

FIP is a disease characterised by a specific elevated protein known as globulins on blood tests and also various sampling depending on the clinical presentation.

There are 4 main presentations of Feline Infectious Peritonitis:
1. Effusive or "wet" - including the presence of abdominal fluid
2. Dry - including abdominal pain and lymph node enlargement
3. Ocular - uveitis, ulcers, or conjunctivitis of one or both eyes
4. Neurological - seizures, ataxia, or weakness
- and also other forms less frequently described!

FIP occurs when the feline coronavirus (NOT COVID19!) mutates within an individual cat. Feline Coronavirus is very common, but the mutation only happens in less than 10% of cats. Cats from catteries are more likely to develop FIP, but it can affect any cat.

Previously, FIP has been 100% fatal with no effective therapies. But we now use a medication called Remdesivir here at ARC for FIP treatment. Studies performed at the University of Sydney have shown it is highly effective for FIP and cures 85% of cats. Cats that survive the first 48 hours after starting treatment have a 95% cure rate.

Here at ARC, two research trials are being performed by one of our Internal Medicine Residents, Dr Kelsey, supported by Dr Ryan Cattin (one of ARC's Internal Medicine Specialists).

Talk to your veterinarian if you think an internal medicine referral would benefit your pet in treating this disease! ❤️🐾

We obtained permission to share these pics of Dr Ryan Cattin, one of our Internal Medicine Specialists, with Sadiki the ...
07/06/2024

We obtained permission to share these pics of Dr Ryan Cattin, one of our Internal Medicine Specialists, with Sadiki the lion at Te Nukuao Wellington Zoo. These were taken when he visited Wellington to perform an endoscopic examination of the Lion's oesophagus, stomach and small intestine as well as obtain biospies to try to determine why Sadiki was losing weight.

Dr Ryan is grinning from ear to ear. What an experience!

ARC Central parking for pet ownersInner city parking can be challenging, right? Well, we made easy parking access a must...
07/06/2024

ARC Central parking for pet owners

Inner city parking can be challenging, right? Well, we made easy parking access a must-have when building our ARC Central clinic.

We provide free underground parking with an access code for pre-booked appointments. Clients are issued their code ahead of time to access the parking building and can come straight up to reception via a conveniently located lift. We also have a drive-up loading bay entrance for emergency and non-ambulatory patients.

It's stressful enough having to take your pet to the vet when they're unwell or injured, without also having to worry about where to find a park!

Sadiki the Lion updateYou may recall one of our Internal Medicine Specialists Dr Ryan Cattin traveling to Wellington to ...
07/06/2024

Sadiki the Lion update

You may recall one of our Internal Medicine Specialists Dr Ryan Cattin traveling to Wellington to perform endoscopic examination and biopsy sampling of Sadiki the lion’s upper gastro-intestinal tract?

Have a read of Te Nukuao Wellington Zoo’s recent update. Sadiki is thankfully on the improve. Dr Ryan is still involved in his case, assisting from afar with advice and attempting to extrapolate his immense domestic cat knowledge to assist with the care of this somewhat larger feline… Most recently he has been talking the wonderful zoo veterinary team through the possibility of faecal transplantation (or bowel re-p**pulation as we sometimes call it!), and how to perform one.

The zoo team are currently considering this possible treatment, which would be a series of faecal transplants for Sadiki, using faeces from his healthy brother Jelani to help Sadiki’s gut microbiome.

Faecal transplanting is a well-researched procedure that has been shown to improve the quality of a sick animal’s gut microbiome through absorbing good bacteria from another animal's gut. In other words, Sadiki would eat capsules filled with Jelani’s faeces to absorb all the good bacteria.

Here’s hoping that, if they go ahead with this treatment, Sadiki takes his p**p capsules like a good boy and that he continues to improve!

SADIKI UPDATE! 🦁

We're thrilled to share that Sadiki is responding well to his current treatment and diet plans. He's gained 10 kilograms and is slowly getting his appetite back! 😄

For the past few weeks, our Animal Care and Veterinary teams have been consulting with internal medicine specialists to try and get to the bottom of Sadiki’s sickness.

Although we don’t have a diagnosis yet, we suspect Sadiki’s illness has an autoimmune component, and we’re treating him with anti-inflammatories and a special diet. 🚑🩺

Sadiki’s case is complicated and changes every day. Our Vets won’t be able to finalize a diagnosis until he can be stabilized on a course of medication and diet.

Right now, our Vet team are considering a series of f***l transplants for Sadiki, using faeces from his healthy brother Jelani to help Sadiki’s gut microbiome.

F***l transplanting is a well-researched procedure that has been shown to improve the quality of a sick animal’s gut microbiome through absorbing good bacteria from another animal's gut. In other words, Sadiki would eat capsules filled with Jelani’s faeces to absorb all the good bacteria.

Ka pai to our Vet team, Keepers, and Nutrition Team for continuing to care for Sadiki’s welfare, and to you for your continued support during this difficult time for our Zoo whānau. 💛

📸.kiwi

Meet Cassie:Cassie is a 3-year-old Cavoodle who came in to see our Neurology Service in April for a 2-week history of se...
03/06/2024

Meet Cassie:

Cassie is a 3-year-old Cavoodle who came in to see our Neurology Service in April for a 2-week history of severe back pain and lameness in her right hind leg. Cassie had tried a number of medications, but her pain just kept coming back and was making the normally energetic Cassie just miserable.

Cassie had an MRI scan which showed a small disc herniation sitting right underneath one of the nerves to her right hind leg - causing the pain and lameness that her family was noticing.

Cassie underwent a neurosurgical procedure called a “hemilaminectomy” with Dr Georgina, one of our 2 specialist neurologists here at ARC. After 4 weeks of rest and relaxation at home Cassie is feeling 100% and ready to get back to causing mischief!

Cassie has been cleared for exercise at her recent recheck examination. News she was very excited to receive 😀

Happy King's Birthday holiday!Should you need us, our emergency team are available 24/7. But we hope you and your family...
02/06/2024

Happy King's Birthday holiday!

Should you need us, our emergency team are available 24/7. But we hope you and your family (2 legged and 4-legged) have a happy and safe day 😀

#24/7Support

A Saturday silly for you 😂😆
01/06/2024

A Saturday silly for you 😂😆

Recent Pink events at our clinics- Raising awareness and funds for Breast Cancer and Pink shirt dayDoing our bit for hum...
30/05/2024

Recent Pink events at our clinics- Raising awareness and funds for Breast Cancer and Pink shirt day

Doing our bit for human health, our teams have been donning a lot of pink of late and raising awareness and funds for very good causes. Some staff pets have also got behind the campaigns! Because our teams can only help you and your pets, if they themselves are happy and healthy inside and out.

Did you know that we regularly provide education for general practice vets?Many of our specialist team are keen educator...
28/05/2024

Did you know that we regularly provide education for general practice vets?

Many of our specialist team are keen educators and give talks to referring veterinarians (like your regular GP family vet) to help them in their work and elevate the standard of care for pets nationwide. It's part of the collegial and collaborative relationship with our referrers to ensure pets get the best care, the care that they deserve.

Last week we hosted over 70 veterinarians from Auckland (and some from further afield) in our ARC Central seminar room for a talk by Specialist Surgeon Dr Magen Shaughnessy on "Surgical Tips and Tricks".

It's such a pleasure to share knowledge, network and collaborate with other vets.

Check out the broad smiles on the faces of Dr Magen and Dr Rachel Gebbie (ARC's Relationships Manager) on the night 😀

Have you met our lovely Surgeon Dr Phil Hyndman yet?Phil is a kiwi who graduated from Massey University in 2011 starting...
26/05/2024

Have you met our lovely Surgeon Dr Phil Hyndman yet?

Phil is a kiwi who graduated from Massey University in 2011 starting his career in Otago as a mixed animal practitioner. There he found his passion for orthopedic surgery practicing alongside the working dogs of New Zealand. After three years in general practice, driven to provide the best possible care for his patients, Phil directed his focus to become a Diplomate of the American College of Veterinary Surgeons.

Over the following six years he completed two Rotating Internships, a Surgical Internship, a Master of Veterinary Medicine (surgical endorsement), and a Surgical Residency, across three countries. During his Surgical Residency at the Animal Medical Center in New York City, Phil had the opportunity to work with experts in various sub-specialties developing additional training in surgical oncology, minimally invasive surgery, interventional techniques, neurosurgery, and total hip replacement.

After becoming a Board-Certified Surgeon, he continued his training in total hip replacement in Calgary, Canada. Finally, at the end of his long journey, Phil returned to his roots and family in Auckland in 2023.

His interests include total joint replacement, oncologic surgery, and minimally invasive techniques.

Outside of work Phil is kept busy with his family of five and athletic Yorkie, Max.

HEALTH AND SAFETY NOTES FOR OWNERS OF CHEMOTHERAPY PATIENTSChemotherapy medications for pets can pose risks to humans du...
22/05/2024

HEALTH AND SAFETY NOTES FOR OWNERS OF CHEMOTHERAPY PATIENTS

Chemotherapy medications for pets can pose risks to humans due to their potential mutagenic and carcinogenic properties.

ARC's lovely Oncologist, Dr Patrick Smith, has put together some guidelines to ensure the humans in the household stay safe and well whilst a beloved pet undergoes chemotherapy.

In summary, pets undergoing chemotherapy will excrete small amounts of the drugs in their bodily waste for 3-7 days following treatment, requiring precautions when handling the waste. Guidelines include wearing disposable gloves, thoroughly washing hands, using child-proof storage for medications, and avoiding contact with treated animals’ excreta. Pregnant women, those trying to conceive, and breastfeeding women should not handle the drugs or contaminated waste.

To read his guidelines in full, check out the article in the Resources section on our website https://arcvets.co.nz/resources/chemo-h-and-s/

21/05/2024

Animal Referral Centre is NZ owned and operated.

Every positive review, every grateful comment, makes it possible to grow our business and continue to serve animals in need within our community.

Happy Monday!Perspective is everything sometimes 😂
19/05/2024

Happy Monday!

Perspective is everything sometimes 😂

When human and veterinary medical worlds collideDr Georgina Stewart recently spoke at an MRI technologist conference in ...
17/05/2024

When human and veterinary medical worlds collide

Dr Georgina Stewart recently spoke at an MRI technologist conference in Christchurch. Her considerable knowledge on the use of MRI in veterinary clinical practice was a welcome change from the norm, and quite the novelty, amongst all the human imagers in attendance. Thank you, Georgina, for sharing your knowledge and highlighting how advanced the diagnostics and standard of care can be for 4-legged patients 😀

It always felt like something was missing before 🐈It's Purrrrrfect now
15/05/2024

It always felt like something was missing before 🐈
It's Purrrrrfect now

14/05/2024

Update - internet and phones are back on at ARC Central

Dr Nancy Qin has secured ARC's Surgical Residency- starting July 2024Nancy has been working at ARC for a couple of years...
13/05/2024

Dr Nancy Qin has secured ARC's Surgical Residency- starting July 2024

Nancy has been working at ARC for a couple of years now, with her sights set on becoming a specialist surgeon. She's one step closer to achieving that goal, having secured herself a 3-year residency with us (the final stage of training to become a specialist and preparing for board exams), commencing in July. She'll be undertaking intensive training with our team in all areas of surgery (soft tissue and orthopaedic), with the end goal of passing examinations to become a boarded diplomat of the European College of Veterinary Surgeons (ECVS).

Dr Nancy is already a very accomplished vet. She completed a surgical internship (1 year of intensive case exposure and learning alongside specialists) with ARC in 2022, then did some work in our emergency department before starting a rotating internship with us in Mid-2023. She has also already authored two papers published in peer-reviewed journals! All this hard work, her drive, her solid knowledge base, and the fact that she's just generally a nice person to have in the clinic made us decide to keep her around another few years 🙂

Oh, and then there's her cookies... Nancy bakes the most amazingly decadent cookies, which she then brings to work. This was also a reason (though a lesser one than her amazing drive, knowledge and skills) to keep her at ARC. But one that deserves a mention, nonetheless 😂

Should you be interested in reading Dr Nancy's current publications, check out the links below:
https://onlinelibrary.wiley.com/doi/abs/10.1111/vru.13307
https://avmajournals.avma.org/.../262/4/javma.23.11.0634.xml

11/05/2024

Happy Mother's Day to all the incredible mothers out there!

Today we celebrate the love, strength, and nurturing spirit of all the amazing mums. We also celebrate the amazing members of our team who step in when assistance is required to help animals with birthing, and also caring for wee baby animals in need.

Whether you have two legs or four, thank you for everything you do. Wishing you a day filled with joy and happiness!

Enjoy a few pics and videos of some of the littlest patients we have treated of late. Cuteness!

🌸🐾

Happy Friday evening!Our Emergency teams at ARC North and ARC Central are, of course, there to assist if you need us ove...
10/05/2024

Happy Friday evening!

Our Emergency teams at ARC North and ARC Central are, of course, there to assist if you need us over the weekend.

Meet Olive 🐈Olive is a 7-year-old female speyed Burmese cat. She presented to ARC recently for evaluation of not eating ...
08/05/2024

Meet Olive 🐈

Olive is a 7-year-old female speyed Burmese cat. She presented to ARC recently for evaluation of not eating well. And a baby's dummy had been missing in the household. It was later found but... without the rubber tip. And Olive had been seen to chew on a dummy tip previously. Uh oh!

Blood work and x-rays had been performed at her regular vet clinic before she came to us. At ARC, we performed an abdominal ultrasound which confirmed the presence of a hollow, rounded, approximately 2.5cm foreign body with a narrow neck. This finding was consistent with the history of pacifier ingestion. Naughty Olive!

The stomach foreign body was successfully removed via upper gastrointestinal endoscopy (a camera down her mouth and into her stomach) and was confirmed to be the rubbery end of a pacifier. The procedure went smoothly with no complications, thank goodness.

When speaking to her owner recently we heard that she is doing great since discharge, but that it is suspected that she hasn't learned her lesson. Thank goodness this rascal's owner works in a vet clinic!

Move over Met Gala, it's time for the Mutt Gala!For those of you who don't know, the Met Gala or Met Ball, formally call...
06/05/2024

Move over Met Gala, it's time for the Mutt Gala!

For those of you who don't know, the Met Gala or Met Ball, formally called the Costume Institute Gala or the Costume Institute Benefit, is an annual fundraising gala held for the benefit of the Metropolitan Museum of Art's Costume Institute in Manhattan. And it is happening today. But is it REALLY the biggest fashion event?

Check out this gorgeous "who wore it better?" article https://nypost.com/2023/05/22/rescue-dogs-turn-heads-in-celebrity-met-gala-couture/ where rescue dogs give celebrities a run for their money. Cute!

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224 Albany Highway, Schnapper Rock
Auckland
0632

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