Genesis Veterinary Clinic

18/04/2024

Dear clients,

Our email ([email protected]) is back online as of this morning, however we noticed that there are some emails that are missing which we may not have attended to. If you have sent us an email but have yet to receive a reply from us for the last 7 days onwards, please do forward the email to us and we will follow up from there.

Alternatively, do contact us at 6257 0682. 

Thank you!

Regards,
Genesis Team

16/04/2024

Dear client,

Please be informed that our email server is currently out of service. We are not able to access emails, including the sending and receiving of new emails. We are working with the service provider to rectify this issue. Meanwhile please contact us through [email protected] or 62570682.

We apologise for the inconvenience caused.

05/04/2023

Dear customers,

Please note that we will be closed from 5th April 2023 to 7th April 2023.

We will resume normal operating hours on the 8th of April 2023.

If your pet requires urgent attention, kindly contact your nearest emergency vet.

Thank you, and we apologise for any inconvenience caused.

21/01/2023

To celebrate this joyous occasion, we will be closing on the following dates:

21st January 2023 - 23rd January 2023

We will resume normal operating hours on 24th January 2023.

If your pet requires urgent attention, kindly contact your nearest emergency vet.

Wishing you all a Happy Chinese New Year!

23/12/2022

Dear Customers,

Please note the following changes to our operating hours during this festive season.

We will be closed on the following dates:
24th December 2022 - 28th December 2022
31st December 2022 - 1st January 2023

If your pet requires urgent attention, please contact your nearest emergency veterinarian.

Here's wishing all a Blessed Christmas, and a Happy New Year!

23/10/2022

❕️IMPORTANT NOTICE❕️
Dear clients, with effect from 1st November 2022, our operating hours will be adjusted.
Our new operating hours are:
Mon - Tues: 9:30am - 12:30pm, 2:30pm - 7:00pm
Thurs - Fri: 9:30am - 12:30pm, 2:30pm - 7:00pm
Sat: 10:00am - 1:00pm, 2:00pm - 5:00PM
Sun: 10:00am - 3:00pm
*Closed on Wednesdays and public holidays*
We are making these changes so our vets and vet nurses can spend more quality time with their families and loved ones!
We apologise for any inconvenience caused, and we thank you for your understanding.

04/07/2022

Dear valued clients,

Dr Rockey is finally tested negative today! As such, normal operations will resume tomorrow (5 Jul) from 10am.

We are still closed today (4 Jul) but the clinic is open for counter sales and nurse appointments.

We would like to take this opportunity to thank everyone for their support and well wishes! 😊

Timely also to say we are celebrating our 4th year anniversary this week!

30/06/2022

Dear valued clients,

We are sorry to inform that Dr Rockey is down with Covid-19 and we are following government guidelines for Covid-19 patients to isolate and recover.

Meanwhile please note the following changes to the clinic opening days:

Closed
- Fri (1 Jul), and
- Sun (3 Jul)

Open on Sat (2 Jul) with relief Veterinarian.

We are trying to reschedule pre-booked surgeries and appointment as best and as soon as we can. We seek your understanding during this time.

Once again, we apologise for the inconvenience caused.

05/02/2022

Dear Customers,

With effect from 6th February 2022 (Sunday), our operating hours will be adjusted permanently on Sundays.

Our new operating hours are:

Mon - Tues: 10am - 1pm, 2pm - 8pm
Thurs - Fri: 10am - 1pm, 2pm - 8pm
Sat: 10am - 1pm, 2pm - 5pm
Sun: 10am - 3pm
*Closed on Wednesdays and Public Holidays

We are making this change so that our vets and nurses can spend more time with their family. Spend quality time with yours too! We apologise for any inconvenience caused. (Image from Family for Life )

23/12/2021

HO! HO! HO! 🎅🧑‍🎄 Christmas and the New Year is just around the corner! ✨

To all pawrents, please note that our operating hours will be revised during this festive season
- 24th Dec (Closed)
- 25th Dec (Closed)
- 26th Dec (Closed)
- 31st Dec (Closed)
- 1st Jan (Closed)

If your pet requires urgent attention, kindly contact your nearest emergency vet.

Here’s wishing all a MEOWWWY Christmas and a Happy New Year! 🐱🎄🎁🎉

09/11/2021

Please note that Genesis Veterinary Clinic will be closed this coming Friday , 12 Nov between 10am and 5pm. We will resume normal services from 5pm to 8pm. Other operating hours remain the same. Sorry for the inconvenience caused to all!

05/07/2021

Sorry!!! We are closed for half a day tomorrow, normal operations will resume from 2pm onwards!

24/05/2021

In line with the government’s announcement that we are Phase 2 (Heightened Alert), we would like remind our valuable clients to stay safe when you bring your pets in! Resharing here our Covid-19 safety measures 😊

Stay safe everyone! 🐶🐱🐭🐹🐰

Hooray! We are into phase 2! We are also happy to announce that we are back to full service! We thank all of our clients who have been supportive and understanding of changes to our operating procedures as we aim to maintain social distancing throughout this period.

As we still need to observe safe distancing, we will be allowing only 1 adult to accompany your pet into the clinic for consultation. Consultation and surgeries will be by appointments only.
We do advise all clients to give us a call at 6257 0682, or email us at [email protected] to make an appointment.
Once again, thank you and let’s fight this together!