10/18/2022
ā¼ļøā¼ļøLONG GROOMING POST ā¼ļøā¼ļø
Lately there have been a lot of last minute cancelations, same day cancellations, and no shows, people not showing up on time to pick up their dogs when I have given a specific time I have to leave for the day because I have to pick up my kids from school.. while I do understand that true emergencies happen and things of that nature.. these things greatly affect my livelihood and that of my childrenās.. this is my JOB.. my only source of income to provide as a single mom. As some of you know ans some of you may not (because I donāt use it as a crutch or āfeel sorry for meā card) I have a special needs son, I have to be available to the school at any time if something arisesā¦ which means I cannot have an everyday 9-5 job.. being called away sometimes frequently to go to the schoolā¦ I wouldnāt be able to keep a normal job because I would be considered āunreliableāā¦ so when someone cancels last minute (less than 24 hours notice), on the day of their appointment, or just doesnāt show upā¦ it hits my household hardā¦ I donāt have vacation day pay or sick day pay like a regular job..
So what I am trying to say is that one of a few things will have to happen to make up for thisā¦ I will either 1- have to go up again on my prices (which I absolutely do not want to do and donāt want to punish my amazing customers who have supported my and followed my for years) or 2- completely shutdown and stop grooming and get a ā9-5ā job therefore taking away what is best for my kids.. or 3) each appointment that is not on a consistent schedule will have to make a deposit when they book their appointment.. if they cancel in less than 24 hours, on same day of appointment or are a no show the will lose the deposit and same day and no shows will owe the rest of the price of their groom before booking another appointment plus a new deposit to book..
My policies are very clear and I go out of my way to help anyone and everyone I can, when I can.. I am doing everything I can to stay in operation for my customers.. but sadly some are taking advantage of my kindness..
I am not one to make a post like this but when things start to hurt my kidsā¦ it is my job as their mother to speak upā¦
