09/04/2024
Just like us, a service dog may get startled by a sudden loud sound, and that is okay. Service dogs are not robots, and we shouldn’t expect them to act perfect all the time. Instead we should expect our dogs to be able to quickly settle, while remaining under our control.
So how do we teach this?
 The first and most important step begins with you, the owner! Take the time to learn about your dogs, body language, and stress signals. Learning this will help you identify what your dog is trying to communicate with you. Many dogs may show very subtle signs when they are stressed, anxious, fearful, or frustrated and unfortunately many owners miss these early warnings simply due to lack of awareness. It is important to recognize these feelings before they spiral into an unfavorable behavior or reaction.
As a responsible dog owner, you should also make sure that you are socializing and desensitizing your dog to various sounds, animals, people, places, and things in a safe manner from an early age. Desensitization training, is a behavioral modification technique that gradually exposes a dog to a trigger in order to reduce, or eliminate that response. The goal is to teach the dog that the trigger is not something to be feared, but rather something unimportant or ordinary. For example, if your dog is scared of a vacuum cleaner, you can first try encouraging them to be in the same room as the vacuum while it is off. Don’t force them, but let your dog choose when they want to interact with the vacuum. You will then reward your dog when they offer any kind of interaction or curiosity towards the vacuum (sniffing, touching, or being in close proximity). After a while, your dog will be confident around your vacuum cleaner while it is still off, but what about when it is turned on? For desensitizing your dog to a sound we recommend using YouTube, or a recording of the triggers sound to help your dog adjust to the noise. For many dogs, it’s the sudden loud sound that is more startling than the visual appearance of a trigger itself. Using the recording, you will play the sound of the trigger (or in this example a vacuum cleaner) at a very low volume that is comfortable for your dog. While the recording is playing give your dog rewards randomly, or play the sound while your dog eats their dinner. Over time you can slowly increase the volume until it is about the same level as your trigger, or vacuum in real life. By using this technique you’re helping your dog build confidence, and create a positive association with the sound of the trigger. The key to this technique is going slow, at your dogs own pace, while providing consistency, and positive reinforcement. Never punish your dog for being afraid, or force them to interact with their trigger. Forcing your dog to interact with their trigger too soon may actually increase your dog’s fear and anxiety.
[ Gullveig, a German Shepherd service dog in training showed his owner that he was feeling a little uncomfortable with the noises inside of this new environment (a gymnasium) by holding his ears in a slightly backwards position. Tasha, his owner quickly recognized, and provided reassurance along with positive reinforcement (in this case delicious high valued treats and praise!) For Gullveig, this was all he needed to feel more confident and they both were able to enjoy the orientation with no issues! For Tasha, she was able to identify a trigger for her dog and is now able to practice with him on that trigger specifically ]