04/11/2020
For everyone's safety.
Hello Everyone!
We are excited to get back to serving you and your pets! However, we do want to make sure everyone is safe and is comfortable when dropping off, picking up and making payment.
First: We are fortunate and have full glass windows as our store front. When you pull up, please take a look to see if there is someone already in the lobby. If so, please wait as we would like there to be only one client in the lobby at a time. If you are in a hurry or prefer to have someone come out to your vehicle for curbside drop off (or pick up), please call the salon to let us know you're out front and what vehicle you're in.
Second: When dropping off or picking up, I have placed two ex-pens in the lobby. If at all possible, when dropping off, please place your dog/s in the pen, take the leash/s and collar/s off of your dog/s, take them with you and close the ex-pen. Your groomer will be discussing your desired trim, changes or confirming "same as last" instructions while talking at a distance.
Third: Check or cash is the best way to minimize interaction, but we all know that's not always the most convenient. We are disinfecting the register before and after each customer as it is a touch screen device. If you want to know your total beforehand for cash or check amount, feel free to call before you pick up and we'll be happy to look that up for you.
And last, I want to say thank you to all of you for your encouragement and support during this crisis. As a business owner it's been and is still very stressful. While being in this industry for almost 30 years now, I have never imagined a scenario such as this. I love Asheville and where I am thankful we're able to re-open, I am disheartened to hear of other business remaining closed and some closed for good. Small businesses are the backbone of our city. When you get a chance, please patron whatever local business you can as I can tell you business owners are terrified at the moment and need their community's support.
Sincerely,
Richard Bohannon, owner
Shampoodles Salon
828-252-7171