Rosedale Veterinary Hospital Inc

Rosedale Veterinary Hospital Inc Heidi Sheahan DVM DABVP is Board Certified in the specialty of Canine and Feline Practice. She is the only Board Certified Veterinarian in Bakersfield
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Our patient care philosophy:

Heidi Sheahan DVM DABVP and her team are committed to staying on the cutting edge of innovative technology. We take the time to carefully listen to your concerns and perform a complete evaluation of your pet. Our services:

From consultation to diagnostics, treatment, and surgery, our team is committed to preserving and restoring your animal's health. We use some of t

he most advanced veterinary treatments and diagnostic equipment available to care for your pets from birth through their senior years.

12/03/2024

So slight change in our Christmas Holiday break. We will be closed from NOON on Dec 24th and will NOT reopen again until January 6th. This is so Dr Sheahan can go visit her newest grandchild ( #3!!!), with the latest one being born only a few weeks ago to our Daughter, who is now a Professor in Equine Internal Medicine at one of the Vet Schools.

Please, if your pet is having any issues call us sooner rather than later as we most likely will not be able to squeeze everyone in at the last minute. We will be doing boarding and can arrange pickup times for refills and food with 24 hours notice during that time.

11/20/2024

IMPORTANT UPDATES: Lots of info-sorry for the long post

1) We will be closed from NOON on Wednesday Nov 27th and reopen at 7:30 on Monday Dec 2nd for the Thanksgiving Holiday.

2) We will be closed from NOON on Tuesday Dec 24th and reopen on Thursday Jan 2nd.

3) FINANCIALLY IMPORTANT!!!! We have been notified AGAIN, that outside labwork will be seeing an increase of ~20% starting Jan1st. PLEASE, if you need labwork completed and you wish to save some money, please schedule your pet to have this done before the end of the year.

4) I've mentioned it in previous posts but be aware that at some point we will be making the transfer over to the 3% surcharge on credit cards (not debit) soon. This is due to the staggering cost of the fees we pay to accept credit cards. We chose not to pass onto people paying by Debit cards.

5) My wife and I have not raised our service fees in several years. Most Vets raise their fees 5% or more 1-2x times per YEAR! Some fees will be going up in 2025. Everything business related has increased drastically over the last two years. License/permit/DEA/Radiology/Etc fees have increased, utilities, as we are all aware, have increased dramatically (Business especially), all of our supplies have almost doubled or tripled in cost. It makes me sad and discouraged to see the rising Veterinary care for our pets becoming so expensive. I blame a LOT of this on Corporations being greedy and the influx of Corporate Veterinary Medicine (who, in some cases, also own the outside labs we use (Think Mars Candy Company who owns VCA, Antech, Banfield, Anicure, BluePearl, Creature Comforts, Gentle Oak, Hillside, Linnaeus, Mount Pleasant, Talwal, VES, VSH, Eukanuba, IAMS, Nutro, Pedigree and Royal Canin). This in turn has lead to multiple consolidations in Veterinary related industries and has limited competition thereby increasing costs. Currently, almost half the Veterinary Practices in Bakersfield are now owned by a big Corporation.

6) Dr Sheahan is still the ONLY Board Certified Veterinarian in Bakersfield.

7) We still set most appointments for 30 mins. We DO NOT double and triple book appts like the vast majority of Vets do in Bakersfield. Your scheduled time is your time (emergencies however always take priority) and not 2-5 minutes with Dr and the rest taken up by staff like the norm. We continue to believe that a one on one relationship with your Vet is better than one trying to just churn as many clients in a day as they can to maximize profit. Further, Dr Sheahan is always willing to go over Radiographs and treatment at the time of discharge. I can't begin to tell you the number of clients that get handed their pet after a surgery, an invoice and a receptionist telling you everything went fine without ever seeing or talking to the Vet at another Hospital prior to becoming clients here. That to me is shocking. Currently we have one local Vet that Dr Sheahan reported to the state board after he diagnosed (incorrectly and so so so many mistakes) with tetanus without ever actually examining the dog or running any tests. The person contacted us, we saw the dog and it was mind boggling just how badly this dog had been misdiagnosed. Sadly, because of the delay in treatment caused by the misdiagnosis, this caused permanent injury to this dog. Unfortunately this is not the first time this Vet has misdiagnosed a pet. Remember, you are always entitled to a second opinion (even from us) and we would always advise people to seek one when they are unsure or uncomfortable

10/30/2024

REMINDER: We will be closing today at 5:30pm and will reopen on Tuesday Nov 5th at 7:30am. Please, if you need food or refills, get them today

10/03/2024

We will be CLOSED October 30th thru Nov 4th. Please plan your refills and foods so you don't run out during that time as Dr Sheahan will not be able to respond to any requests during those 5 days as she is having a medical procedure done on herself.

So I wanted to share something rather personal. My wife had an angiogram at the Bakersfield Heart Hospital which is now ...
09/05/2024

So I wanted to share something rather personal. My wife had an angiogram at the Bakersfield Heart Hospital which is now owned by Adventist Health. Everything was normal so that's good. But two things completely shocked me. One was the way patients are treated like a piece of meat. They force you to strip naked, even though they are going thru the wrist (really????). Then while my wife's breasts were completely exposed, the girl who drew my wife's labs went to open the door. I had to stop her and tell her to wait until my wife was covered. The two employees who were in the room seemed perplexed on why I would request such a thing. This room had a direct view to the waiting room (and yes, there were people we knew in the waiting room) and they are also walking patients back and forth past the door. I mean really Adventist Health, what a shocking display of making patients feel they are just a piece of meat. I complained (it took multiple calls to finally get an email to complain) and the response was tepid to say the least. An "apology" was offered but no assurance was made that this would be addressed with the employees or in training of the staff.

As if that weren't shocking enough, they billed Blue Shield $420,853.30--YES THAT'S FOUR HUNDRED AND TWENTY THOUSAND AND EIGHT HUNDRED AND FIFTY THREE DOLLARS, for a procedure that lasted less than two hours from start to finish was almost HALF A MILLION DOLLARS. And Blue Shield paid an ASTOUNDING $90,282.60. If you thought Veterinary care was expensive it pales in comparison to this complete ripoff. There is a reason our Health Care is substandard in this country. And this didn't include charges for anything else. The MD she had to see after this to "relay the results" charged an outrageous $700 just to give her the results.

We relay results at no charge.

It is hard not to feel ripped off by our Human Medical system. My wife and I struggle to keep costs as low as possible for our clients. But seeing how the human side of medicine treats people is absolutely shameful. It feels like Adventist Health is trying to recover their purchase of the heart hospital in just a few treatments.

Adventist Health was the highest of all that I surveyed after I received this bill and the care was substandard. Just shameful

I advise everyone to avoid the Bakersfield Adventist Heart Hospital as they are blatantly ripping off the system and treating their patients with less respect than we treat your pets.

PS: We promise never to expose your pet's breasts........LOL

This is why you should never trust google results LOLBTW, I didn't know machines had a digestive system or that they poo...
08/30/2024

This is why you should never trust google results LOL

BTW, I didn't know machines had a digestive system or that they pooped---you learn something new everyday.

UPDATE: Our AI overlords have taken note of this and corrected their error.

We are once again testing answering our phones, but there may still be times they will still roll over to Voicemail depe...
08/28/2024

We are once again testing answering our phones, but there may still be times they will still roll over to Voicemail depending on how busy "staff" is (Jack---yes I thought I was retired hahahaha, my wife didn't agree......)

08/21/2024

We will be closed for the labor day weekend from Friday August 30th and reopen on Tuesday Sept 3rd. Have an enjoyable and safe holiday

08/06/2024

Ok, so I found a better alternative than the company that was going to surcharge 3.5% on both credit and debit.

My wife and I are still willing to absorb some of the costs of accepting digital payments. Therefore, we are going with the same merchant provider we have now (TMG). Starting in approx 1 week (waiting on the new equipment), we will begin surcharging credit cards at 3%. However, my wife and I will absorb the cost of accepting debit cards (1.65%).

We wanted to offer a better option than one that charged all cards regardless at 3.5% and we didn't want people to have to race to the bank to get cash.

Also, for new clients where we require a deposit for exams and surgery, we will absorb the cost of the 3%. This is ONLY for deposits.

08/04/2024

We will be closed tomorrow (Aug 5th) as Dr Sheahan has COVID. We anticipate being open again on Tuesday Aug 6th

UPDATE: We will be open from 8 to 9:30 and 4 to 5:30 for Rx pickups and food pickups.

06/25/2024

Just a reminder we will be closed for the 4th of July. So we will close on July 3rd at 5:30 and reopen on July 8th at 7:30. Have a safe Holiday. Don't forget to keep your pets safe. We have various medications that will help calm your dog when your rude neighbor is launching those rude and obnoxious BOOMERS over your house. Sadly, every year pets run off when they get frightened by loud sudden noises and bright flashes. And that can lead to never seeing your pet again (DON"T FORGET TO MICROCHIP). Or it can lead to interactions between your pet and a vehicle. Or it can result in your dog running thru your sliding glass door when your ignorant inconsiderate neighbor decides to lob a few over your fence (yes this happened to us about 25 years ago before all these great medication options became available). So plan ahead. Get medication if needed, put them in an isolated room with the music on to help drown out the noise (just don't blast the radio). Please don't leave them in the yard unattended. And of course make sure they have plenty of fresh water. If they like rawhide or special toys, make sure they have plenty. You can also board the dogs (just FYI we are already booked) which can relieve a lot of your anxiety as well.

05/31/2024

For the past 28 years, we have been absorbing all processing and transaction fees related to payments by credit card. Unfortunately, banks across the country continue to raise their credit card processing costs on merchants everywhere.

We struggled about what to do as these costs have spiraled over $90,000 this last year. We did not want to raise our fees further to cover these costs. Therefore, we have decided to charge a credit card processing fee (currently 3.5%---this fee is not set by us but by our merchant provider)) for payments made using any credit card. This fee is not greater than our expenses associated with accepting credit card payments.

It is possible to avoid this fee by paying cash (we stopped accepting checks as a form of payment in 2008).

You will see the new terminals in the next couple of weeks and, at that time, the credit card processing fee will be fully implemented. It will always display the amount if you choose credit vs cash (for example, $100 vet bill (ok stop laughing it could happen) will show as $100=cash, $103.50 credit, so that you will always know the cost associated with paying by credit card.

None of us are happy about this but we just can not continue to give a substantial % away on every transaction where a credit card is used for payment. Even our suppliers (drugs, food, medical supplies, etc) are now charging credit card fees, which exceed the 2% we get back as a reward on our Business credit card.

Personally we never thought this day would come and we put it off as long as we could. In any case, we really felt this was the fairest solution for all. If you have any questions or concerns you may email us at [email protected]

Jack and Heidi Sheahan DVM DABVP

05/22/2024

We will be closed on Monday May 27th for Memorial Day. Have a safe and happy holiday weekend

04/22/2024

REMINDER: We will be closed starting this Weds April 24th and will reopen on Monday April 29th

04/18/2024

If you see my wife today tell her Happy Anniversary. 38 years today

03/14/2024

We will be closed from April 24th thru April 28th as Dr Sheahan will be attending the ABVP Veterinary Conference.

So Saturday night while I was working on building new computers for the Hospital I got a text on my phone about thos dog...
01/16/2024

So Saturday night while I was working on building new computers for the Hospital I got a text on my phone about thos dog that was dumped out towards McKittrick. It had already been out there several days with multiple people trying to catch her to no avail.

So I decided to drop everything I was doing and Rutherford (not Charlie as he would be too aggressive) and I drove out there after dark, in the middle of nowhere, roughly about 30 miles from the house. I contacted the person who had last seen the dog and she was able to give me an idea of where to start looking.

I went driving off road thru all the tumbleweeds to see if I could find her. I almost gave up. Rutherford and I searched for about 30 mins with no luck. Decided I would continue for another 20 mins. An hour and a half of searching and I finally spotted her (Could not have done this without the Jeep and all 15 of my lights hahaha). I sent Rutherford to make introductions. However when I tried to approach her she took off and I lost her. Continued to search for her and found her again.

This time I was determined not to lose her. I chased her cross country with the Jeep until she finally stopped. I stopped maybe 100ft from her and then proceeded to slowly approach her with Rutherford. Eventually I was able to get close enough to touch her, then pet her. It was then I realized I had left the leash in the jeep. Fortunately she followed me back to the jeep but just as I was about to try and pick her up---she took off again. So got the leash and did the whole thing again. The whole time the coyotes were running circles around us and yipping. At least this time I was able to get the leash around her neck and she walked back to the jeep where I was able to lift her into the back with Rutherford.

I think the following pictures will tell if she likes it here at our house. Oh and she was not chipped, had puppies maybe 10 weeks ago and had a broken 4th premolar with exposed pulp (had to hurt).

01/04/2024

We will be CLOSED Jan 17th as it is my wife's Birthday. She will be --hey ouch--ok nevermind how old she will be but she is still the most beautiful and smartest person I met and married almost 38 years ago.

Address

10611 Rosedale Highway
Bakersfield, CA
93312

Opening Hours

Monday 7:30am - 12pm
2pm - 5:30pm
Tuesday 7:30am - 12pm
2pm - 5:30pm
Wednesday 7:30am - 12pm
2pm - 5:30pm
Thursday 7:30am - 12pm
2pm - 5:30pm

Telephone

(661) 588-9630

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