CityPets Veterinary Care & Wellness

07/03/2024

Hello, CityPets Clients and Family! We hope you all are doing well this summer season. In observance of Independence Day, we will have the following altered hours:

Thursday 7/4/24: Closed

We will resume our standard hours of 8:00 a.m.-6:00 p.m. on Friday 7/5/24. If your pet is experiencing an urgent or emergency matter while we are closed, we recommend calling Thrive Pet Urgent Healthcare in Catonsville at 410-788-7040, Urgent Vet Care in Cockeysville at 443-318-8820, or PetER Hunt Valley at 410-252-8387. If you have any questions, concerns, or would like to refill a medication or food order before the weekend, please call our office at 410-752-7122. Thank you, and we hope you have a wonderful holiday weekend!



Dr. Shook and the Staff of CityPets Veterinary Care and Wellness

05/24/2024

Hello, CityPets Clients and Family! We hope you all are doing well this spring season. In observance of Memorial Day, we will have the following altered hours:

Friday 5/24/24- 8:00 a.m.-1:00 p.m.

Saturday 5/25/24- Closed

Sunday 5/26/24- Closed

Monday 5/27/24- Closed

We will resume our standard hours of 8:00 a.m.-6:00 p.m. on Tuesday 5/28/24. If your pet is experiencing an urgent or emergency matter while we are closed, we recommend calling Thrive Pet Healthcare in Catonsville at 410-788-7040, Urgent Vet Care in Cockeysville at 443-318-8820, or Veterinary Emergency Group Elkridge at 410-690-7170. If you have any questions, concerns, or would like to refill a medication or food order before the weekend, please call our office at 410-752-7122. Thank you, and we hope you have a wonderful holiday weekend!



Dr. Shook and the Staff of CityPets Veterinary Care and Wellness

03/29/2024

Happy 2 year CityPets Anniversary to Alexis! Alexis is one of our wonderful technicians and we love having her as part of our team!

02/23/2024

Chateau de MarMutt is a wonderful Federal Hill neighborhood business. Stop by with your furry friend to say hi, and maybe pick up some treats or toys!

02/21/2024

Today marks 6 years that Kat has been with CityPets Veterinary Care & Wellness! We're lucky to have Kat as part of the team and we appreciate all her hard work!

12/17/2023

Happy Holidays, CityPets Family! We hope you are all having a wonderful start to the winter and are as excited about the upcoming holiday season as we are. In observation of both Christmas and New Year's, we will have the following altered hours:

Saturday 12/23/23: Closed
Sunday 12/24/23: Closed
Monday 12/25/23: Closed
Tuesday 12/26/23: 10:00 a.m.-5:00 p.m
Saturday 12/30/23: Closed
Sunday 12/31/23: Closed
Monday 1/1/24: Closed

If your pet is experiencing an urgent or emergency matter, please call Thrive Pet Urgent Care at 410-788-7040, PetER Hunt Valley at 410-252-8387, or VEG Elkridge at 410-690-7170. Thank you, and we wish you a merry holiday season!

Dr. Shook and the Staff of CityPets Veterinary Care and Wellness

09/13/2023

Happy 13 year CityPets Anniversary to Rebecca! We are lucky to have her here at CityPets as an amazing technician and a wonderful person! She is a true joy to work with!

06/30/2023

Hello, CityPets Clients and Family! We hope you all are doing well this summer season. In observance of Independence Day, we will have the following altered hours:

Friday 6/30/23- 8:00 a.m.-6:00 p.m.

Saturday 7/1/23- Closed

Sunday 7/2/23- Closed

Monday 7/3/23- Closed

Tuesday 7/4/23- Closed

We will resume our standard hours of 8:00 a.m.-6:00 p.m. on Wednesday 7/5/23. If your pet is experiencing an urgent or emergency matter while we are closed, we recommend calling Thrive Pet Healthcare in Catonsville at 410-788-7040, Urgent Vet Care in Cockeysville at 443-318-8820, or PetER Columbia at 410-441-3304. If you have any questions, concerns, or would like to refill a medication or food order before the weekend, please call our office at 410-752-7122. Thank you, and we hope you have a wonderful holiday weekend!

Dr. Shook and the Staff of CityPets Veterinary Care and Wellness

05/25/2023

Dear Valued CityPets Clients and Family,

We hope you and your family have been safe and healthy in the recent times. We want to thank you for your patience and understanding over the past couple of years with the protocol changes we have had to put in place at CityPets to make it as safe as possible for our clients, patients, and staff. We very much appreciate your business and your continued support. The safety and comfort of our clients, patients, and staff remain our top priorities; so with that in mind we have new COVID protocols in place that will be put in place, effective immediately.

Below is a summary of our updated COVID protocols:

-We will no longer require clients to be wearing masks while in the building.

-If you are uncomfortable with coming into the building, you still have the option of curbside service.

-All clients that have arrived for appointments that do not require an exam will still remain in the lobby.

-For exam appointments, two clients will be allowed into the exam rooms with your pet.

-Hand sanitizer will be provided.

We ask that you reschedule your pet's appointment if any of the following apply to you:

1. You are experiencing a fever, or symptoms of respiratory illness, such as cough or difficulty breathing.

2. You have symptoms of the flu, bronchitis, or are not feeling well.

3. You or your pet have had close contact with a person confirmed to have COVID-19

If you are experiencing any of the above and would prefer to not reschedule your appointment, we will ask that you wear a mask when interacting with staff.

Appointments for routine exams and vaccines will be scheduled for no more than 2 weeks before services are due. For example, if your pet is due for vaccines on June 15th, we will work with you to schedule an appointment between June 1st and June 15th. If your pet is overdue, we will schedule for the earliest possible appointment.

You can always access our online pharmacy through our website at citypetsvet.com. You can order food, medications, and general pet products to be shipped directly to you, and you will also be supporting us as a local small business.

Please let us know if you have any questions or concerns, and we will continue to update you with any changes.

Thank you,

Dr. Shook and the Staff of CityPets Veterinary Care & Wellness

05/23/2023

Hello, CityPets Clients and Family! We hope you all are doing well this spring season. In observance of Memorial Day, we will have the following altered hours:

Friday 5/26/23- 8:00 a.m.-5:30 p.m.

Saturday 5/27/23- Closed

Sunday 5/28/23- Closed

Monday 5/29/23- Closed

We will resume our standard hours of 8:00 a.m.-6:00 p.m. on Tuesday 5/30/23. If your pet is experiencing an urgent or emergency matter while we are closed, we recommend calling Thrive Pet Healthcare in Catonsville at 410-788-7040, Urgent Vet Care in Cockeysville at 443-318-8820, or PetER Columbia at 410-441-3304. If you have any questions, concerns, or would like to refill a medication or food order before the weekend, please call our office at 410-752-7122. Thank you, and we hope you have a wonderful holiday weekend!

Dr. Shook and the Staff of CityPets Veterinary Care and Wellness

03/30/2023

Happy 1 Year CityPets Anniversary to Courtnie, one of our wonderful technicians! We love having her as part of our team!

03/29/2023

Happy 1 Year CityPets Anniversary to Alexis, one of our amazing technicians! We love having Alexis as part of our team!

03/29/2023

'Tis the season... kitten season! We need your help to stock up on supplies and give them the most comfortable stay while they wait for their forever homes.

To help fill our shelter with much needed "stuff," on Sunday, April 2, BARCS will be at Pariah Brewing Company (1700 Union Ave., Suite D, 21211) from 12-4 p.m. for a "kitten shower!" Bring a gift (an item from our wish list would be purrfect), come learn about fostering kittens for BARCS and play some (probably ridiculous but definitely fun) "kitten shower" games.

If you're hoping to adopt, you're in luck! We'll have adoptable dogs and cats with us, too. Standard adoption procedures still apply.

You can easily order items off of our main Amazon Wish List here: https://www.amazon.com/hz/wishlist/ls/HERB62BKFT9V/

Don't forget to check the special Bottle Baby Wishlist here: https://www.amazon.com/hz/wishlist/ls/VYGHKA2HAGSC

Items can be mailed to directly to BARCS at 2490 Giles Rd., Baltimore, MD 21225. They can also be dropped off in front of our lobby doors, in the large blue bins, seven days a week from 9 a.m.-4 p.m.

Thank you!

02/21/2023

Happy 5 year CityPets Anniversary to our wonderful technician Kat! Kat is a pleasure to work with and we’re lucky to have her as part of the team!

12/20/2022

Season's Greetings, CityPets Clients!

In observance of the upcoming holidays, we will have the following altered hours:

Tuesday 12/20-Thursday 12/22: 8:00 a.m.-6:00 p.m.
Friday 12/23: 8:00 a.m.-1:00 p.m.
Saturday 12/24: Closed
Tuesday 12/27-Thursday 12/29: 8:00 a.m.-6:00 p.m.
Friday 12/30: 8:00 a.m.-1:00 p.m.
Saturday 12/31: Closed

We will resume our normal weekday hours of 8:00 a.m.-6:00 p.m. on Tuesday 1/3. If your pet requires any food or medication refills in the next couple of weeks, we would recommend placing your refill request now so as to avoid holiday shipping complications. If your pet experiences an urgent or emergency matter while we are closed, please call Urgent Vet Care in Cockeysville at 443-318-6500, PetER Towson at 410-252-8387, or PetER Columbia at 410-441-3304. Thank you, and we hope you have a wonderful holiday!

Dr. Shook and the Staff of CityPets Veterinary Care and Wellness

12/14/2022

Children around the world received some good news today, with officials from the North Pole confirming that Santa’s reindeer have been approved for their Christmas Eve flight, following a health checkup from Santa’s veterinarian.

10/22/2022

This week is National Veterinary Technician Appreciation Week and they are worth their weight in gold. I also like to take this week to thank the entire CityPets team for their dedication and hard work. Kat, Sidney, Becky, Alexis, Courtnie, Stacy and Jo are fantastic people, and CityPets would not function without them. I am lucky to be able to work with this wonderful team everyday, and I am beyond grateful to have them here at CityPets.

09/13/2022

Happy 12 year CityPets Anniversary to Rebecca! We are lucky to have her here at CityPets as an amazing technician and a wonderful person!

08/30/2022

Good morning, CityPets Clients!
In observation of Labor Day, our office will be closed on Saturday 9/3/22. We will be open again at our normal hours of 8:00 a.m.-6:00 p.m. on Tuesday 9/6/22. If your pet is experiencing an urgent or emergency matter, please contact Urgent Vet Care at 443-318-6500 or PetER Columbia at 410-441-3304. Let us know if you have any questions, concerns, or need a refill of food or medications before the holiday. Thank you, and have a wonderful week!

08/11/2022

Happy 1 year CityPets Anniversary to our wonderful Receptionist Sidney!

07/01/2022

Good morning! We hope all of our clients are doing well this holiday weekend. In observation of Independence Day, we will be closed Saturday July 2nd, 2022. We will reopen with normal hours on Tuesday July 5th, 8am to 6pm. If your pet is experiencing an emergency, please call EVC at (410)788-7040 or PetER Columbia at (410)441-3304.

Thank you, and have a great holiday!

05/30/2022

05/19/2022

Hello, CityPets Friends and Clients! In observation of Memorial Day, we will be closed on Saturday May 28th. We will return to our normal weekday hours of 8:00 a.m.- 6:00 p.m. on Tuesday the 31st. If you are experiencing an urgent or emergency matter while we are closed, please call Urgent Vet Care at 443-318-6500 or PetER Columbia at 410-441-3304. Thank you, and we hope everybody has a wonderful holiday!

03/26/2022

Good morning!

We will be closed on Saturday April 2nd through Monday April 4th, due to Dr Shook being out of town for a training seminar. We will be open Friday April 1st, but the doctor will not be in the office. We will be allowing pre approved medication and food pick up on Friday. If you need to place an order for a medication, we ask that you call ahead by Thursday March 31st. We will be unable to fill medications called in on Friday April 1st. We will reopen with normal hours on Tuesday April 5th. If you have any questions, please give us a call at 410-752-7122. Thank you, and we hope you have a wonderful weekend!

02/24/2022

Hello!

We hope everybody has been having a safe and healthy past few months. Our team would like to thank you for your patience and understanding during quarantine with the protocol changes we have had to put in place to keep both you and our staff safe. We're doing our best to navigate the ever-changing world we now live in, and we very much appreciate your business and your continued support. With the recent changes to the COVID positivity rates and CDC guidelines, we have decided to transition back to in person visits again! Safety remains our top priority, so with that in mind, we have new COVID protocols in place that will begin Tuesday, March 8th. Below is a summary of our updated COVID protocols:

-Despite the change in Baltimore City indoor mask mandates, we will still require clients to be wearing masks while in the building. This is non-negotiable, even for vaccinated individuals.
-If you are uncomfortable with coming into the building, you still have the option of curbside service.
-All appointments that do not require an exam will remain in the lobby.
-You may come in to pick up food and medication, we just ask that no more than 3 clients be in the lobby at one time.
-For exam appointments, ONE ADULT client will be allowed into the building with your pet. When you arrive for your appointment, you may come into the building for to check in as long as you are wearing a mask. We will then es**rt you into an exam room. We ask that you remain in the exam room for the duration of your appointment.
-Bathroom access WILL NOT be permitted.
-No food or drink will be allowed in the exam rooms.
-Hand sanitizer will be provided.

We ask that you reschedule your pet's appointment if any of the following apply to you:
1. You are experiencing a fever, or symptoms of respiratory illness, such as cough or difficulty breathing.
2. You have symptoms of the flu, bronchitis, or are not feeling well.
3. You or your pet have had close contact with a person confirmed to have COVID-19.
4. You have tested positive for COVID-19.

Appointments for routine exams and vaccines will be scheduled for no more than 2 weeks before services are due. For example, if your pet is due for vaccines on March 15th, we will work with you to schedule an appointment between March 1st and March 15th. If your pet is overdue, we will schedule for the earliest possible appointment. You can always access our online pharmacy through our website at citypetsvet.com. You can order food, medications, and general pet products to be shipped directly to you, and you will also be supporting us as a local small business. Please let us know if you have any questions or concerns, and we will continue to update you with any changes.

Thank you again, and we hope you have a wonderful week!
Dr. Shook and the Staff of CityPets Veterinary Care & Wellnessstill

02/21/2022

Happy 4 year CityPets Anniversary to our wonderful technician Kat! Kat is a pleasure to work with and we love having her as part of the team!

01/05/2022

Hello, CityPets Family! Due to the drastic increase in COVID cases in Baltimore City, we will be moving back to a modified curbside protocol, effective immediately. If you are driving to your appointment, you will be asked to stay in your car and call our office to check in. If you are walking to your appointment, you will be asked to wait in our lobby while our technicians and doctor attends to your pet. We are still requiring all clients and staff to be masked while in the building and are also still allowing masked clients inside to pick up medications and food. Please let us know if you have any questions concerning our change in protocol. Thank you, and have a wonderful day!

12/25/2021

Merry Christmas, CityPets family! We hope everybody is having a wonderful holiday season, and we look forward to seeing everybody again on Tuesday. In the meantime, please enjoy this game of “Where’s the Cat?” We promise, she’s in there!

12/22/2021

Season's Greetings! Our holiday hours are as follows:

Thurs 12/23/21 8am-6pm
Fri and Sat (Christmas Eve and Day) Closed
Sun 12/26/21 Closed
Mon 12/27/21 Closed
Tues 12/28/21 8am-6pm
Wed 12/29/21 8am-6pm
Thurs 12/30/21 8am-6pm*
Fri 12/31/21 8am-12pm*
Sat 1/01/22 Closed
Sun 1/02/22 Closed
Mon 1/03/22 Closed

We will resume our normal office hours starting Tuesday 01/04/22.

If your pet is experiencing a medical emergency, please contact EVC (410)788-7040, PetER Columbia (410)441-3304, or Urgent Vet Care (443)318-6500. We apologize for the inconvenience and we appreciate your understanding.

We hope everyone has a safe and happy holidays!!

*Our office will be open on these dates but we will not have a doctor available.

12/04/2021

Since 2012, December 4th has been World Wildlife Conservation Day. At CityPets, we understand the need to do all we can to protect the planet we live on; and we do our best to do our part. Without the earth and its ecosystems, full of life and the animals we love so dearly, none of our work would be possible. We'd like to take a moment to thank all of the conservationists and researchers working hard to preserve our planet and the life thereon.